Why Call Records Are Hiding in MIUI and How to Find Them Quickly
You turned on a conversation record on Xiaomi Redmi 9 Pro, but now you can't find the file? The problem is familiar to many MIUI users - the system automatically distributes audio files to hidden folders, and the standard Explorer does not always display them. In this article, we will analyze all possible storage locations of records, including system directories, cloud services and third-party applications.
Feature of Redmi 9 Pro (model) M2007J20CG) โ firmware MIUI 12/13 The default call record is not stored in the gallery, but in a protected folder /MIUI/sound_recorder/calls/. If you have used third-party apps like Cube Call Recorder or ACR, The files may lie in a different place, and we'll put all the options in one instruction, from standard settings to recovery of deleted records.
Standard Storage Place: Where MIUI saves records by default
If you recorded a conversation through the built-in MIUI (the "Write" button in the call menu), the files automatically go to the system folder.
- ๐ MIUI 12/13: /storage/emulated/0/MIUI/sound_recorder/calls/
- ๐ MIUI 14+: /storage/emulated/0/Recordings/CallRecord/
- ๐ How to find: Open the "Conductorยป โ ยซInternal memoryยป โ Turn on the display of hidden folders (three dots at the top) โ ยซShow hidden filesยป).
The files are formatted.m4a or.amr and named by template: CallRecord_YYYYMMDD_HHMMSS_phone_number.m4a. If the folder is empty, check it out:
- โ๏ธ Recording settings: You may have disabled saving in Settings โ Annexes โ Calls. โ Recording of conversations.
- ๐๏ธ Basket: MIUI It can send old files to /storage/emulated/0/.recycle/.
- ๐ Autocleaning: C Settings โ Memory. โ Cleanups can delete files older than 30 days.
Alternative places: cloud, messengers and third-party applications
If there are no records in the standard folder, check these sources:
| Source | Path or mode of access | File format |
|---|---|---|
| Mi Cloud | Open Settings โ Xiaomi Account โ Mi Cloud โ Backups. Records can be in the archive of Calls. | .m4a (into ZIP-archive) |
| Google Drive | Automatic sync through Settings โ Google โ Backup. | .mp3 or.amr |
| WhatsApp/Telegram | If you sent a record via messenger, check the folders /WhatsApp/Media/ or /Telegram/Audio/. | .opus (Telegram), .mp3 (WhatsApp) |
| Cube Call Recorder | The app folder is /storage/emulated/0/CubeBackups/ or /Android/media/com.cube.callrecorder/. | .mp3 or.wav |
Important: messaging records are often compressed and lose quality, and if you want the original version, look for it in the recorder app folders.
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If the record is missing after the MIUI update, check the /MIUI/backup/AllBackup/ folder โ there may be backups of system data, including calls.
How to enable the display of hidden folders and system files
By default, Xiaomi's Explorer doesn't show service directories.
Open Explorer (desktop folder icon)|Tap three dots in the top right |Select Show Hidden Files |Scroll down and find MIUI or Recordings |If there is no folder, check Categories โ Audio
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If there are no records after this, try:
- Connect your phone to your PC via USB (File Transfer Mode).
- In the address bar of Windows Explorer enter the path: \\Xiaomi Redmi 9 Pro\Internal shared storage\MIUI\sound_recorder\.
- Use a file manager with root rights (such as FX Explorer or Solid Explorer).
โ ๏ธ Note: Do not rename or move records files directly into the folder sound_recorder โ It can knock down indexation. MIUI. First, copy them to another location (for example, /Download/).
What to do if records are gone: Recover deleted files
If files have been deleted, try these methods:
- ๐๏ธ Basket MIUI: Go to the Guideยป โ ยซThe "basket" (bottom icon) records are stored there for up to 15 days.
- ๐ PC Recovery: Use Recuva, DiskDigger or EaseUS MobiSaver (requires a connection to the PC). USB).
- ๐ฑ Backup: If you did backup through Settings โ Additionally. โ Backup, restore data from there.
- ๐ง Email: Check emails sent - you may have exported an earlier record.
To increase the chances of recovery:
- Do not write new files to your phone (they can overwrite deleted data).
- Turn off automatic memory cleanup in Settings โ Memory โ Auto Cleanup.
- Use a memory card (if the records were saved on it) - the chances of recovery are higher.
โ ๏ธ Attention: Recovery software often finds junk files, and look for records by date of creation (which coincides with the date of the call) and size (usually 1-10 MB for 5-10 minutes of conversation).
How to transfer recordings to another phone or PC
To keep records for a long time, export them:
Transmission methods without loss of quality
If you want to convert a format (e.g..amr to.mp3), use:
- ๐ต Online-Convert (https://audio.online-convert.com)
- ๐ฑ Audio Converter app (available on Play Market)
- ๐ป Audacity (for PC) - allows you to improve the quality of recording)
Call Recording Settings: How to Make Sure Files Are Saved
To prevent future records from disappearing, check these parameters:
- Open Settings โ Applications โ Calls โ Record conversations.
- Make sure the Auto Record (or Record All Calls) switch is on.
- Select "Saving Placeยป: ๐ฑ Internal memory (by default) ๐พ Memory card (if installed) โ๏ธ Cloud (Mi Cloud or Google Drive)
"Extra"
Delete old records automatically
If you use a third-party application (such as ACR), check its settings:
- ๐ง Record format: select MP3 instead AMR better quality.
- ๐ Rescue folder: Specify /Download/CallRecords/ easy-to-access.
- ๐ Notifications: Enable notifications about the beginning / end of the recording.
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If records are not saved, check the permissions of the Calls app in Settings โ Apps โ Permissions โ Microphone and Warehouse. Without them, the recording will not work.