Xiaomi phone constantly asks to send an error report: causes and solutions

Why does Xiaomi smartphone ask to send an error report?

The message “Send an error report” on the Xiaomi screen is a signal that the system malfunctions, most often it appears after a firmware update, application installation or service conflict. In most cases, the problem is not critical, but it is not worth ignoring: repeated errors can lead to freezes, overheating or even a “brick” of the device.

In this article, we will look at all the possible reasons for a request to submit a report, from harmless MIUI glitches to serious software failures, and give step-by-step instructions on how to fix the problem yourself without resorting to a service center. If your Redmi, POCO or Mi started to “glut” after updating or installing the application, you are in the right place.

The main reasons for requesting an error report

System system MIUI It automatically detects critical failures and suggests that you send data to developers.-5 The reasons why this is happening:

• 🔄 Failed firmware update – interrupted loading or installation of OTA packet.
• 📱 Application conflict – especially after installation APK third-party.
• 🗃️ Damage to system files due to incorrect shutdown or resetting of settings.
• 🔋 Memory Lack – when the system cannot write the error log.
• 🛠️ Errors of the kernel or drivers - more often on custom firmware or after root rights.

In 80% of cases, the problem is solved by restarting or clearing the cache, but if the message appears every 5-10 minutes or after turning on the phone, more radical measures will be needed.

First steps: What to do immediately after a mistake occurs

Don't panic! Most of the time, it's 5 minutes. Follow this algorithm.

1. Reboot the phone with a long press of the power button (10-15 seconds), which will reset the temporary data in RAM.
2. Cancel sending a report (if there is a button) – this will not eliminate the cause, but will stop spam notifications.
3. Check the space in Settings → Memory. If less than 1 GB, delete unnecessary files.
4. Disable newly installed applications through Settings → Apps → App Management.

If the error disappeared after the reboot, the problem was temporary. If not, move to the next section.

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On Xiaomi with MIUI 14+, you can see the details of the crash: hold down the error notification and select “More details” to help diagnose the problem more accurately.

Cleaning cache and data: step-by-step instructions

Clogged cache is one of the main causes of MIUI glitches, and cleaning helps 60 percent of the time.

1. Open Settings → Applications → Application Management.
2. Slip on the three dots in the upper right corner and select "Show all processes".
3. Find the application that causes the bug (if known) or system services like com.miui.system.
4. Click on Clear Cache and Clear Data** (Warning: This will reset the app settings!).

For deep cleaning, use the recovery mode:

1. Turn off the phone.
2. Press the Power button + Volume up until the Mi logo appears.
3. From the Recovery menu, select Wipe & Reset → Wipe Cache.
4. Confirm the action and restart the device.

Firmware Update: How to Fix Errors After OTA

If the problem appears immediately after the update, it is likely that the OTA packet was installed incorrectly.

1. Check the firmware version in Settings → About Phone → MIUI version.
2. If the version does not match the latest stable (you can find out on the official Xiaomi website), download the full firmware package for your model.
3. Move the file to the root of the phone’s memory (not to folders!).
4. Go to Settings → About Phone → System Update, tap on three points → “Select a firmware file”** and specify the downloaded package.

If the phone does not turn on or hovers on the logo after the update:

• 🔌 Connect the charger and wait for charging to at least 30%.
• 🔄 Squeeze the power. + Volume up for entrance to Recovery.
• 📁 Choose Install. update.zip to System (if the firmware file is in memory).

Resetting settings: extreme measures

If nothing works, you'll have to reset hard, which will delete all the data, but it will bring the phone back to the factory state.

1. Go to Settings → About Phone → Backup.
2. Select Local Backup** and save the data to a memory card or cloud.

We shall now proceed to discharge:

1. Enter the Recovery (Food + Volume Up).
2. Choose Wipe & Reset → Wipe All Data.
3. Confirm the action (a password may be required).
4. After resetting, the phone will reboot as new.

⚠️ Note: On some models (POCO F3, Redmi Note 10 Pro) may need to re-activate your Mi Account after a reset. Make sure you remember your username and password!

Table: Frequent errors and their solutions

What do you do if nothing helps?

If you’ve tried all of these methods, but your phone still asks you to send an error report, the problem may be:

• 📡 Conflict with SIM-Map or communication module (relevant to Redmi Note) 9/10).

In such cases:

1. Try flashing your phone through Fastboot (see instructions for your model at xiaomi.eu or 4PDA).
2. Contact the service center if you suspect a hardware malfunction, and the warranty devices are free to repair.

⚠️ Warning: If the phone doesn't turn on at all or is getting stuck on the Mi logo with a "No command" error, don't try to sew it without experience.

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90% of the problems with error report requests are solved by rebooting, cleaning the cache or flashing it back, and only 10% of the cases require repair or replacement of components.

FAQ: Frequent questions