How to Remove the “Send Error Report” Permanent Pop-up on Xiaomi: 7 Ways to Work

Are you tired of the annoying “Send an Error Report” notification that appears on Xiaomi’s screen every few minutes? This window is not only annoying, but can also signal serious problems in the operation of MIUI firmware or specific applications. 80% of the time, the cause lies in a system process failure, conflict updates or corrupted cache data. But the good news is that you can get rid of this problem without resetting to factory settings – just know the right sequence of actions.

In this article, we will discuss all possible reasons for the window with a proposal to send a report (including hidden system logs Xiaomi), and also provide step-by-step instructions with proven methods of solving – from simple reboot to manually removing problem packages through ADB. Special emphasis will be placed on the differences between versions of MIUI 12/13/14 and smartphone models (for example, why the Redmi Note 10 Pro and POCO X3 Pro problem is solved differently). If you have already tried standard tips from the forums and nothing has worked – here you will find exclusive methods that do not cover even in the official documentation of Xiaomi.

Why does the “Send Error Report” window pop up all the time?

The error report notification is a MIUI feedback mechanism that is activated when a system or application crashes, but if a window appears for no apparent reason (such as when you just scroll through an Instagram feed or watch a YouTube video), it indicates one of the following problems:

• 🔄 Software version conflict: Incompatibility between the system kernel and installed updates (often occurring after an update) MIUI «by air without a complete reflashing).
• 🗑️ Damaged cache: Temporary data files (/data/dalvik-cache) or cache of a particular application (e.g. Google Play Services) contain errors.
• 📦 System application failures: Most often com.miui.system, com.android.phone or com.google.android.gms are to blame.
• 🛠️ Incorrect access rights: After manual intervention (e.g. via Root or Root) ADB) The permissions for system folders may have been lost.
• 🔋 Hardware problems: Rarely, but it happens that errors occur due to a memory malfunction (eMMC or EMMC). UFS) controller.

On Xiaomi models with Qualcomm Snapdragon processors (for example, Redmi Note 11 Pro+ or POCO F4), the problem is often associated with Adreno graphics accelerator drivers, and on devices with MediaTek chips (for example, Redmi 10C) with errors in the MTK Power HAL module.

⚠️ Note: If the Send Report window appears immediately after the phone is turned on (before you enter it). PIN-code, this may indicate damage to the partition /system. In this case, do not try to solve the problem software - you need to flash through Fastboot.

Method 1: Reboot and clean the cache (for 90% of cases)

Start with the simplest one, forced reboot and cache cleaning, which helps 9 out of 10 times if the problem is caused by a temporary failure.

1. Press the power button and select “Reboot” (don’t turn off the phone completely!).
2. After the reboot, go to Settings → Applications → Application Management.
3. Slip on the three dots in the top right corner and select “Show System Processes”.
4. Find apps with names: com.miui.system (MIUI System Interface) com.android.phone (Phone) com.google.android.gms (Google Play Services)

For each of them, click “Clear Cache” and “Stop” (if the button is active).

If the window continues to appear after these steps, then please move on to the following method.Please note: some models (e.g. Xiaomi 12T) may require a re-authorization in your Google account after cleaning the com.google.android.gms cache.

Close all background applications|Connect to Wi-Fi (for data synchronization)|Check the space in memory (minimum 1 GB)|Shut down. VPN (It can block system processes)-->

Method 2: Disable reporting in MIUI settings

MIUI 13/14 has a hidden option that allows you to completely disable the collection of error reports. This method does not eliminate the cause of the crash, but at least stops bothering you with a pop-up.

1. Open the Settings. → The phone.
2. Tap the MIUI version 7 times in a row until the notification “You are a developer!” appears.
3. Return to the main settings menu and go to Additional → Developer Settings.
4. Scroll down and find the option “Send Error Reports” (or “Automatic Reporting”). Turn it off.

Steps to remove the latest update:

adb shell


pm list packages -f | grep update # find packages with updates




pm uninstall -k --user 0 com.xiaomi.market.updater # example of a command to remove

List of potentially problematic packages for MIUI:

After removing the packets, restart the phone. If the problem disappears, then one of the updates was to blame. In the future, it is recommended to disable the automatic MIUI update in the settings.

Method 4: Reset application settings (without data loss)

If the error is due to a permission conflict or corrupted application settings, resetting the settings will help, not removing user data (photos, messages, contacts), but returning all permissions and cache to factory values.

Instructions:

1. Go to Settings → Applications → Application Management.
2. Slip on three dots in the top right corner and select “Reset App Settings”.
3. Confirm action. The phone will reboot automatically.

After discharge:

• 🔒 Go to Settings. → Confidentiality → Permissions and manually configure access for critical applications (camera, microphone, geolocation).
• 🔄 Update all apps through Google Play Market (Older versions can cause errors).
• 📱 Reconnect Google and Mi Accounts (Settings may reset).

⚠️ Note: On some models (POCO F3 GT, Xiaomi 11T Pro) resetting the application settings turns off navigation gestures. They will have to be reconfigured in Settings. → Display. → Navigation panel.

Method 5: Checking the integrity of system files

If previous methods did not help, it is possible that the system files of MIUI are damaged. In this case, the built-in integrity verification utility, which is available through the Recovery Mode, will help.

Steps:

1. Turn off the phone.
2. Press the power button + volume up until the Mi logo appears.
3. From the Recovery menu, select Connect with MIAssistant (you need a computer with the Mi Flash Tool installed).
4. Connect your phone to your PC and select Verify instead of Flash.

The utility will compare your system files with the original ones and display a list of damaged ones. If there are many critical errors (more than 10), you will have to refashion the phone. If there is little damage (1-2 files), you can try to restore them manually through ADB:

adb push corrected file.apk /system/priv-app/


adb shell chmod 644 /system/priv-app/filename.apk

On models with dynamic partitions (Xiaomi 12/13 series), this method may not work – you will need a complete flashing through the Fastboot.

💡

Before checking in Recovery Mode, extract SIM-card and memory card, and in rare cases, they may block access to system partitions.

Method 6: Manual firmware update (if a failure after OTA)

If the problem occurred immediately after the OTA update, it is possible that the firmware file was corrupted when it was downloaded, in which case manual installation of the full MIUI package via Recovery will help.

Step-by-step:

1. Download the full firmware (not incremental!) for your model from the official website: 🌍 Global (for international versions) 🇨🇳 China (only for Chinese firmware)

Rename the file to update.zip and place it in the root of internal memory (not in folders!).

Go to Recovery Mode (Power button + Volume up).

Select “Install update.zip” and confirm the installation.

Important nuances:

• 🔋 Make sure the battery is over 50%.
• 📡 Use a stable Wi-Fi connection (not mobile internet).
• 🔄 If after the update the phone is stuck on the Mi logo for more than 10 minutes – perform a hard reset (power button). + volume upwards of 15 seconds).

On models with a locked bootloader (Xiaomi 13 Ultra, Redmi K60 Pro) you may need to unlock through the Mi Unlock Tool.

💡

Manual firmware via Recovery is the safest way to restore a system without losing data, but only works if the phone is turned on.

Method 7: Extreme measures - reset to factory settings

If none of the methods worked, and the Send Error Report window appears every few minutes, you'll have to do a full reset.

• 📱 Make a backup copy through Settings → The phone. → Backup.
• ☁️ Sync contacts and photos with Google Drive or Mi Cloud.
• 🔐 Write down or take pictures of Wi-Fi passwords (they will reset).

Resetting instructions:

1. Go to Settings → About the phone → Reset settings.
2. Select “Erase all data” and confirm the action.
3. If the phone doesn't respond, reset via Recovery: Turn off the device. Press the power button + volume up. Select "Wipe Data" → "Wipe All Data."

After discharge:

• 🔧 Don’t restore data from a backup right away – first check if an error appears on a “clean” system.
• 📥 Install applications one at a time, watching the system response.
• 🔄 Turn off automatic updates MIUI customized.

⚠️ Note: On devices with encrypted storage (Xiaomi) 12S Ultra, Redmi K50 Pro) after reset, you may need to enter the old password to decrypt the data. If you forget it, the data will be lost irretrievably.

FAQ: Frequent questions by mistake "Send report" on Xiaomi