You just unlocked a Xiaomi smartphone, and for the hundredth time, a bothersome notification appeared on the screen: βSend an error report?β. The βSendβ and βCloseβ buttons do not save you β after 5 minutes, the window pops up again, interrupting games, videos or important calls. Why does this happen and how to permanently disable error reports without harming the system?
The problem is typical for MIUI devices (including Redmi Note 12, POCO X5, Mi 11 and older models), most often it is associated with system application failures, conflicts after updates or βbrokenβ caches. In 80% of cases, it is fixed without resetting to factory settings β just know where to look. In this article, we will discuss all possible causes and ways to fix them, from simple to radical.
Important: If the error report appears only in one application (for example, in the Google Play Store or Gallery), the problem is local - read the section on cleaning the data of a particular software. If the window pops up arbitrarily, even when the phone is idle, the system is to blame and deeper manipulations will be required.
Why Xiaomiβs Error Report is Repeatedly Revealed
The Send Error Report Notice is part of the MIUI's built-in crash report system, which is activated when:
- π The application or service crashes (for example, due to memory shortage or version conflict).
- π± System failure (interface drop) MIUI, launcher).
- π Update is installed with errors (often after the OTA-updates βby air").
- ποΈ The cache of system applications is damaged (for example, after cleaning through Settings). β Memory).
- π οΈ Incompatible modifications (custom themes, patches through Magisk).
Normally, a report window should appear once after each failure, and if it pops up every 5 to 30 minutes, it means:
- The system cannot send the report correctly (there is no internet, the Xiaomi server is not available).
- The failure occurs cyclically (for example, the background service drops and restarts).
- The system has a log collection process (com.miui.bugreport).
According to statistics from service centers, 60 percent of the time the Security app or MiuiDaemon is to blame, because they are responsible for monitoring the system and often conflict with updates, and less often the problem lies in hardware (for example, damaged device memory).
How to temporarily disable pop-up error reports
If you need to remove a window immediately (for example, before an important call or presentation), use these methods.
Method 1: Disable failure notifications via ADB
The fastest way is to prevent the system from showing the dialog of the report through the ADB command.
- Enable USB Debugging in Settings β About Phone β MIUI version (click 7 times, then go back to Additional Settings β For Developers).
- Connect your phone to your PC and execute the command: adb shell settings put global bugreport_in_power_menu 0
- Reset the device.
β οΈ Warning: This method hides notifications, but does not eliminate the cause of the failure.If the problem is in the system application, it will continue to fall in the background, consuming battery power.
Method 2: Remove the queue of reports manually
Sometimes the window comes from the backlog of unsent reports, to clear them.
- Open Settings β Applications β Application Management.
- Find BugReport and click Storage.
- Choose Clear Data and Clear Cache.
If Error Reports is not on the list, then the service is built into Settings β try the following method.
βοΈ Quickly disabling error reports
Step-by-step: how to eliminate the cause of errors
If the temporary measures have not worked, start with a deep diagnosis, start with the most likely causes and move on to the list:
Step 1: Clearing the cache and data of problematic applications
Error reports are most often caused by:
- π Security β Conflicts with updates.
- π± Launcher (MIUI Launcher β falls when changing themes.
- π Updater β Fails after a failure OTA.
- ποΈ Google Play Services β especially on older models (Redmi 9, Mi) A2).
How to clean:
- Go to Settings β Applications β Application Management.
- Select the app from the list above β Storage.
- Click Clear cache and Clear data (β οΈ Warning: After Security Cleanup, Application Permissions May Reset!).
- Reboot the phone.
Step 2: Checking the integrity of system files
If the cleanup didn't help, you may have damaged the system files, and you can restore them through MIUI Recovery:
- Turn off the phone.
- Press the Power button + Volume up to enter Recovery.
- Select Wipe & Reset β Wipe Cache (not to be confused with Wipe All Data!).
- After cleaning the cache, go to Reboot β System.
If reports continue to appear after this procedure, try reinstalling the firmware without losing data (section below).
What if Recovery does not start?
Step 3: Reinstall the firmware without losing data
If the crashes started after the update, rollback or flashing often solves the problem. Use the official firmware for your model:
- Download the latest stable version of MIUI from en.miui.com (select Recovery ROM).
- Put the.zip file in the root of the phoneβs memory.
- Go to Settings β About the phone β System update.
- Click on three dots β Select a firmware file and specify the downloaded archive.
β οΈ Warning: Do not interrupt the update process! If the phone freezes during the check-up phase (more than 20 minutes), force it to restart and try again.
| Xiaomi model | Typical cause of error | Recommended action |
|---|---|---|
| Redmi Note 10/11 | Google Play Services' conflict with MIUI 13/14 | Clear the Google Play Services cache and disable auto-update |
| POCO X3/X4 | MiuiDaemon malfunctions after rooting | Fastboot Remove Magisk |
| Mi 11 Ultra | Damage to /data partition when updating | Reset to factory settings with formatting |
| Redmi 9/9A | Lack of memory for system processes | Cleaning Dalvik-cache through Recovery |
Radical methods: when nothing helps
If all previous methods have failed, there are extreme measures, and they should only be applied if:
- β‘ Reports appear every 1-2 minutes, interfering with work.
- π Phone discharges in 3-4 hours due to background failures.
- π± The device spontaneously reboots.
Method 1: Resetting to factory settings
This will delete all the data, but it will return the system to its original state.
- Save important data (photos, contacts) to your PC or cloud.
- Go to Settings β About the phone β Reset settings.
- Choose to erase all data and confirm.
- After reset, do not restore the backup β first check if the errors have disappeared.
π‘ If the problem returned after the reset, it means that the iron is to blame (for example, the flash memory is damaged.
Method 2: Fastboot Firmware (for experienced)
If the reset doesn't work, you're left with a complete flashing through the Mi Flash Tool.
- β Removes any software failures.
- β οΈ Requires an unlocked bootloader.
- β οΈ Delete all data without recovery.
Instructions:
- Download Fastboot ROM for your model from the official website.
- Install the Mi Flash Tool on your PC.
- Turn your phone into Fastboot mode (Power + Volume Down).
- Connect to your PC and run through Flash All (complete cleanup).
π‘
If there are still errors after full firmware, the problem is almost certainly in the hardware (memory, motherboard).
How to Prevent Error Reports in the Future
To prevent the problem from returning, follow these recommendations:
- π΅ Do not install beta versions. MIUI main-mount.
- π‘οΈ Disable Auto Update for System Applications (Security, Launcher).
π‘ If you often experience crashes, install the Logcat Extreme app from Google Play. It will show which application or service is causing errors, and help to spot the problem.