How to safely exit the reboot menu on Xiaomi TV: the complete guide

The freeze of a Xiaomi TV in the reboot menu is one of the most common problems users face after a failed firmware update or system failure, a mode designed to restore the device to work, sometimes turns into a trap: The screen freezes on the Mi logo TV Unlike smartphones, where the exit from fastboot or recovery is often documented, for Xiaomi TVs, official instructions are either absent or vague.

In this article, we will discuss 5 working methods for exiting the reboot menu, including forced reboot, reset via the service menu and restore firmware through the reboot. USB. We will pay special attention to the models of 2022-2026 (Mi) TV Q2, A Pro, P1 And so on, where the algorithm of action may be different from the older versions, all of which are tested on real devices and don't require disassembling the TV or soldering iron, just the remote control, USB-smack-and-be patient.

What is the reboot menu and why the TV gets stuck in it

Reboot menu (from English. reboot - reboot) - this is the service mode Xiaomi TV, activated:

• 🔄 Unsuccessful software update (interrupted download, error of checking the firmware file).
• ⚡ Power failure during operation (voltage jump, power outage).
• 🛠️ Manual resetting settings through Settings → On TV. → Data resetting.
• 🐞 Critical system error (partition damage) /system or /data).

Normally, the TV should automatically exit this mode in 2-5 minutes, completing recovery, but if the process is stalled, the reason most often lies in:

• 📁 A damaged firmware file (for example, if the update was downloaded with an error).
• 🔌 Unstable eating (weak power supply or problems with the socket).
• 💾 Hardware failure of flash memory (wear and tear of the eMMC chip after 3-5 years of operation).

⚠️ Note: If the TV is stuck in the reboot menu after trying to flash custom firmware (for example, LineageOS), standard methods may not work. UART or contacting a service center.

Method 1: Forced Reset (Hard Reset)

The safest and easiest method that works in 60–70% Suitable for all Xiaomi models TV, including Mi TV 4A/4S/4X, Q1E/Q2 and P1. The point is to simulate a complete power outage to reset temporary OS errors.

Step-by-step:

1. Turn off the TV from the outlet (remove the plug from the network filter or socket).
2. Wait at least 30 seconds (preferably 1-2 minutes) and it takes that time for the capacitors on the motherboard to run out completely.
3. Press and hold the Power button on the remote (or physical button on the TV body, if any) for 10-15 seconds.
4. Without releasing the button, plug the TV back into the outlet.
5. Keep holding the button for another 20 to 30 seconds until the Mi logo appears. TV.

If the TV boots up normally after that, the problem is temporary. If the reboot menu comes back, move on to the next way.

Turn off power for 1-2 minutes|

Hold the power button when connecting|

Waiting for the Mi logo to appear TV|

Don’t release the button before 20 seconds.-->

⚠️ Note: On some models (e.g. Mi) TV Q1E 2023) The physical power button may not be present on the case, in which case, use only the button on the remote, but hold it for longer, up to 20 seconds after connecting to the network.

Method 2: Sign in to the service menu (Factory Menu)

If the forced reboot doesn’t work, the next step is to try logging into the hidden service menu (Factory Menu), which allows you to reset to factory settings or start firmware recovery manually. Importantly, this method only works on TVs with Amlogic processors (most Xiaomi models until 2023) and MediaTek (new series).

Instructions for Amlogic (Mi) TV 4A/4S/4X, Q1E):

1. Turn off the TV for 30 seconds.
2. On the remote, press the Menu buttons simultaneously. + Up (↑).
3. Holding them, connect the TV to the outlet.
4. Keep the buttons pressed for another 10-15 seconds until a menu with a green background appears.

Instructions for MediaTek (Mi) TV Q2, A Pro, P1 2023–2026):

1. Turn off the power for 1 minute.
2. On the remote, pinch the Menu. + OK (center-button).
3. Connect the TV to the network while holding the buttons.
4. Keep a menu labeled Factory Mode (usually 15-20 seconds) until it appears.

In the service menu, select Reset or Wipe Data (use the Up/down buttons for navigation, OK After resetting, the TV must automatically restart in normal mode.

Method 3: Firmware recovery via USB

If the TV is constantly returning to the reboot menu after reset, the firmware is likely damaged. USB-This method is suitable for all models, but requires prior preparation.

What you need:

• 🖥️ USB-drive (flash drive) up to 8 GB, formatted in FAT32.
• 📄 Official firmware for your model (you can download it on the Xiaomi Support website).
• 🔌 Cable USB-A — USB-A (If the ports on the TV and flash drive do not match).

Step-by-step:

1. Download the firmware for your model (file with the extension.zip or.pkg). For example, for Mi TV Q1E 55" It could be a file. miui_tv_q1e_global_12345.zip.
2. Unpack the archive and copy the firmware file (usually with a name) update.zip) to the root of the flash drive (not to the folder!).
3. Rename the file to mi_tv_update.zip (This is important for correct recognition!).
4. Turn off the TV from the network, insert the flash drive into the port USB 2.0 (usually marked as Service or Service) OTG).
5. Press the Menu button on the remote and, holding it, connect the TV to the outlet.
6. Keep Menu until the update progress bar appears (usually 10-20 seconds).

The update process will take 5-10 minutes. Upon completion, the TV will automatically restart. If an Update failed error appears, check:

• 📌 Correctness of the name of the firmware file.
• 📌 Flash drive format (FAT32, not NTFS exFAT).
• 📌 Integrity of the downloaded file (check checksum) MD5 Xiaomi).

💡

If the TV can’t see the flash drive, try using it. USB-External powered hub. some Xiaomi models TV Badly recognize storage without an additional energy source.

Method 4: Reset via ADB (for advanced users)

If previous methods didn’t work and the TV is still loading into the reboot menu, you can try resetting your settings via Android Debug Bridge (ADB). This method requires a computer and basic command line knowledge.

What you need:

• 💻 Computer with drivers installed ADB (You can download it as part of Android Studio).
• 🔌 Cable USB-A — USB-A (or USB-C, depending on the TV ports).
• 📋 Included debugging by USB (If previously activated in the developer settings).

Instructions:

1. Connect the TV to your computer through USB-port (use the port) OTG or Service on TV).
2. Open the command prompt (cmd on Windows or Terminal on macOS/Linux).
3. Enter the command to check the connection: adb devices If the TV is recognized (the serial number appears), move to the next step. If not, check the drivers or cable.
4. Reset to factory settings: Adb shell am start -a android.intent.action.FACTORY_RESET
5. Confirm the reset on the TV screen (if the menu appears).

If the command doesn’t work, try an alternative:

adb shell recovery --wipe_data

⚠️ Attention: Use ADB This can result in complete loss of data, including installed apps and account settings. If the TV is linked to a Mi Account, you may need to enter your login and password after resetting.

Forced reset|

Service Menu (Factory Menu)|

Firmware through USB|

Dumping through ADB|

Nothing helped, I turned to the service.-->

Method 5: Contact a service center (if nothing helps)

If all of the above methods did not work, the problem may be hardware:

• 💥 Damage to flash memory (eMMC or NAND).
• 🔥 Failure of the power controller.
• 🛠️ Firmware error at the loader level (UBOOT).

In these cases, self-repair is fraught with final breakdown, so it is better to contact an authorized Xiaomi service center.

How to prepare for a visit to the service:

• 📋 Write down the serial number of the TV (located on the sticker behind the case or in documents).
• 📸 Take a picture of the screen with an error (if the TV reacts at all).
• 🔄 Check with Xiaomi support, whether the warranty is valid (even if the deadline has expired, sometimes repairs are carried out free of charge in a factory marriage).

The cost of repair in the service depends on the problem:

• 💰 Replacement of flash memory: 3000-8000 ₽.
• 💰 Flashing through the programmer: 2000-4000 ₽.
• 💰 Repair of the power supply: 1,500–5,000 ₽.

The repair period is usually 3-7 days.

💡

Before you visit the service, check if the problem is due to a recent update. If so, check with Xiaomi support if they have released a patch for your model.

Frequent Mistakes and How to Avoid Them

Many users compound the problem by trying to "fix" the TV with the wrong actions.-5 errors that lead to a final breakdown:

1. Interrupting the update process (pulling the flash drive or turning off power during firmware) almost always leads to damage to the bootloader.
2. Using firmware from another model, like trying to flash Mi. TV 4A firmware TV 4X will lead to "bricking".
3. Ignoring the requirements for the flash drive (format) NTFS, exFAT file system, more than 32 GB).
4. Trying to open the case without experience. Xiaomi TVs often use brittle plumes that are easily damaged.
5. Resetting through informal utilities (e.g. MiFlash for smartphones) are not intended to be used by TV and can erase critical sections.

To minimize the risks, always:

• ✅ Download the firmware only from the official Xiaomi website.
• ✅ Use quality USB-drives (e.g. SanDisk Ultra or Kingston DataTraveler).
• ✅ Before you run your firmware, disconnect your TV from Wi-Fi to avoid automatically updating over a damaged system.

FAQ: Answers to Frequent Questions