How to delete or send an error report to Xiaomi: all ways

Xiaomi Error Reporting is an automated mechanism that helps developers MIUI However, many users are faced with a situation where these reports interfere: they take up space in memory, there are sudden notifications of failures or even block the screen with an offer to send data to Xiaomi. Moreover, some errors (such as those related to com.android.systemui or miui.home) can occur in cycles, causing the system to repeatedly prompt the system to send a report.

In this article, we will analyze all possible scenarios for working with error reports on Xiaomi, Redmi and other devices. POCO:

• 📱 How to delete already saved reports from your phone memory.
• ⚙️ How to disable automatic reports (including hidden settings).
• 📤 How to send a report to developers if the error is critical.
• ⚠️ What to do if reports are constantly appearing and interfere with work.

Please note: procedures may vary depending on the version MIUI (12/13/14/15) We'll give you some nuances for each of them.

You will also learn which error reports can be safely deleted and which ones are best sent to Xiaomi, which will help you avoid warranty issues or future updates.

1 Where are Xiaomi error reports stored and how to find them

Error reports in Xiaomi are stored in two places: system memory (for critical crashes) and internal storage (for applications).

Open the File Manager (the standard Mi File Manager app or any other application, such as Total Commander). → MIUI → debug_log. Here you will see folders with names in format:

• 📁 awlog – Autosave logs (system errors).
• 📁 dropbox – reports of app drops.
• 📁 Tombstones – critical kernel failures (usually empty for most users).
• 📁 Anr - Application Not Responding (Application Not Responding).

Important:

Reports can also be found through the developer settings:

1. Go to Settings. → The phone. → Version. MIUI and tap 7 times on this line to activate the developer mode.
2. Back to Settings → Additionally. → For developers → Error reports.
3. Here you will see a list of recent crashes with the option of viewing or sending them.

⚠️ Attention: Delete files from the folder debug_log manually can cause system services to fail if a new log is being written at that point. Always use the secure methods described below.

2. How to delete saved error reports

If you're taking up a lot of space, or you just want to clean it up, there are a few ways to start with the safest one, by setting up the system.

Method 1. Through "Cleaning" (for MIUI 14/15):

1. Open Settings → Applications → Cleaning.
2. Put it on the gear icon (⚙️) top-right.
3. Choose Deep Cleaning. → System files.
4. Check the box against Error Reports and click Clear.

This method only removes non-critical reports without affecting system logs.

Method 2. Through the developer settings:

1. Activate the developer mode (see previous section).
2. Go to Settings. → Additionally. → For developers → Error reports.
3. Click Clear all reports (in some versions) MIUI This option may be called Delete Data).

Method 3: Manual cleaning through the file manager (for power users):

• 📂 Open up. MIUI → debug_log and delete the contents of folders awlog, dropbox, anr.
• 🔄 Restart your phone after cleaning.

⚠️ Note: Do not manually delete the tombstones folder – this may result in a loss of warranty, as it contains data on critical failures that may be required by the service center.

Make a backup copy of important data|Close all applications|Connect your phone to charge.|Do not interrupt the cleaning process.-->

3. How to disable automatic error reports

If you're annoyed by the constant failure notifications or the prompts to submit a report, you can turn it off completely, but remember, this can make it harder to diagnose problems in the future.

Method 1. Through settings MIUI (It works on most devices):

1. Go to Settings. → Memory. → Cleanup → A gear (⚙️) → Automatic cleaning.
2. Turn off the option to Send Error Reports (in some versions it may be in Settings). → Additionally. → Confidentiality → Diagnostics).

Method 2. via ADB (for advanced users):

If the standard settings do not allow you to disable reports, you can use the command ADB:

adb shell settings put global bugreport_in_power_menu 0


adb shell settings put global send_action_app_error 0

These commands are off:

• 🛑 Reporting on the food menu.
• 🚫 Automatic data sending in case of application failure.

Method 3: For specific applications:

If a single application (such as Mi Home or Google Play Services) generates reports, you can turn off reports only for it:

1. Go to Settings. → Annexes → Select a problem application → Notifications.
2. Turn off the option of Error Reports or Diagnostic Data.

💡

If the phone is unstable after you turn off the reports, you can return the settings back. Some system applications (e.g., Security) may require diagnostic data to work properly.

4. How to Send Error Reports to Xiaomi

If you encounter a critical error (e.g., your phone is restarting, apps are crashing or your camera is not working), you should send a report to the developers, which will help speed up the release of the fix in the next update.

Step 1: Create a report manually.

1. When a window appears offering to submit a report, click More Details or Details.
2. Add a description of the problem (the more detailed, the better: 📱 Phone model (e.g. Redmi Note 12 Pro)+ 5G). 🔢 Version MIUI (find out in Settings → The phone). ⚡ Steps that led to the mistake. ⏱️ Frequency of occurrence (once a day, with each application launch, etc.).

Send.

Step 2: Sending via Mi Community (if the automatic shipment does not work):

1. Download the report manually: Go to Settings → Additionally. → For developers → Error reports. Select the report you want and click Export.

Mi Community

Bug Report

#MIUIBug

Step 3: For developers (advanced):

If you are developing an application and need full logs, use the command:

adb bugreport

This will create an archive with a full system diagnostics (weight). ~10-50 MB, which can be sent in support of Xiaomi.

5 Why Error Reports Are Repeating and How to Fix It

If your Xiaomi is prone to submit a report in a cycle (e.g. after each reboot or when you open a particular app), the problem is deeper.

Reason 1: Damaged system files

• 🔧 Solution: Reset the settings to factory (Settings) → The phone. → Reset settings. Important: pre-reverse!
• 🔄 If the reset didn’t help, try reflashing your phone through the Mi Flash Tool (instructions for power users).

Reason 2: Application conflict

Some programs (especially those with root or modified rights) may cause permanent failures, such as:

• 🎮 Emulators (PPSSPP, Dolphin).
• 🔓 Applications for unlocking the bootloader (Mi Unlock).
• 🛡️ Antiviruses from third-party developers.

Decision:

Reason 3: Firmware errors

If the error occurred after the update MIUI, There may be a bug in the firmware:

• 📡 Availability of new update (Settings) → Updating the system).
• 📌 Reviews of other users on forums (for example, 4PDA or Xiaomi.eu).
• 🔙 Retraction to the previous version MIUI (if the error is critical).

6.Error Reports and Privacy: What Xiaomi Collects

Many users worry that error reports may contain personal data, so let’s look at what’s being sent to Xiaomi:

What the reports include:

• 📱 Device model and version MIUI.
• 🔧 Logs of system processes (e.g. logcat, dmesg).
• 📁 List of running applications at the time of failure.
• 🖥️ Iron state (temperature, battery charge, memory usage).

Which DO NOT include:

• 📸 Photo, video or user documents.
• 🔐 Passwords, authorization tokens, bank card data.
• 📞 A history of calls or SMS (Unless the crash occurred in the Contacts or Phone app).

But there are nuances:

• 🔍 If an error occurred in an application with access to personal data (for example, a Gallery or Messages), the report may get some of the content that was processed at the time of the failure (for example, a file name or a text excerpt). SMS).
• 🌍 In some regions (e.g. China), reports may contain more data due to local laws.

How to minimize the risks:

• 🔒 Disable sending reports for sensitive applications (banks, instant messengers).
• 📋 Before submitting the report, check its contents (in the MIUI 14/15 There is a preview option).
• 🛡️ Use it. VPN When you are traveling, if you are worried about geolocation.

💡

Xiaomi claims that all error reports are anonymized and used only to improve the software, but if you are paranoid about privacy, it is best to disable automatic sending and only share data manually when it is really necessary.

7. Frequent errors and their codes: decryption

If a system or application fails, it can show the error code, and here's a transcript of the most common ones:

If you see other codes, you can decrypt them by searching the Android documentation or forums like Stack Overflow.

Example: error com.qualcomm.qti.perfdump@1.0-service associated with Qualcomm processor drivers and often occurs after an update MIUI. The solution is to roll back firmware or wait for a patch.

8.Alternative diagnostic methods without reports Xiaomi

If you don’t want to send data to Xiaomi, but need diagnostics, you can use third-party tools:

1. Logcat (for developers)

• 📱 Install Logcat Reader from Google Play.
• 🔍 Start log recording before reproducing the error.
• 📤 Save logs to a file and analyze them yourself or on forums.

2. ADB (Advanced Debug Bridge)

With help. ADB You can get the complete logs of the system:

adb logcat -d > log.txt

This command saves all system messages to a log.txt file on your PC.

3. Monitoring applications

• 📊 CPU Monitor – monitors overheating and processor load.
• 📉 Battery Historian – analyzes battery consumption (can identify problem processes).
• 🛠️ DevCheck – shows full information about hardware and software.

4. Customized firmware

If you use custom firmware (like LineageOS or Pixel Experience), error reports are sent not to Xiaomi but to the firmware developers, and the diagnostics are set up through their tools (like MatLog for LineageOS).

FAQ: Frequent questions about Xiaomi error reports