Connecting Xiaomi Scooter 1S to Mi Home: full instructions with error analysis

Xiaomi’s scooters are getting smarter every year, and their integration with the Mi Home ecosystem opens up new possibilities, from mileage monitoring to remote locking. However, connecting the Xiaomi Scooter 1S (model M365 1S) to the app often raises questions — especially for those who are first encountering the brand’s smart tech. Unlike smartphones or light bulbs, the scooter requires additional authentication steps and has nuances with regional server settings.

Many users mistakenly believe that it is enough to simply turn on Bluetooth and click "Add device". In practice, the process involves binding through the Internet. QR-The code, the right region in Mi Home, and sometimes even the firmware change, and in this article, we'll look at all the steps of connecting, from preparing a scooter to solving common bugs like Connection failed or Device not found. Special attention will be paid to setting up notifications about battery discharge and synchronizing travel data with the Xiaomi Cloud.

If you've already tried to connect and you've got an error, don't rush to reset the scooter to factory settings. 90% of the time, the problem is solved by changing the region to "Russia" (or "Europe") in the settings of your Mi Home account or updating the firmware through official software. And for those who have just unpacked the Scooter 1S, we have prepared a step-by-step checklist with visual tips.

1. Preparation of the scooter and smartphone before connection

Before you start syncing, make sure your Xiaomi Scooter 1S and smartphone meet the minimum requirements. The scooter must be charged at least 20% - at low battery levels, the system blocks the connection to the Mi Home to avoid crashes.

• 📱 Operating system: Android 6.0 or later / iOS 10.0 and higher. On older versions, the Mi Home app may not display the scooter in the list of available devices.
• 📶 Network settings: Bluetooth 4.0 enabled+ And a stable Wi-Fi connection (to upload data to the cloud), and the scooter connects to the smartphone via Bluetooth, but some features (such as firmware updates) will require Internet access.
• 🔋 Charging the scooter: if the battery indicator flashes red, plug the charger in for 10-15 minutes. If the charge level is below 15%, the application may give an error "Low battery, please charge".

Also check that the scooter is not actively locked (it can be removed with a long press on the power button).If the scooter was previously linked to another Mi Home account, you will need to reset to factory settings, we will discuss this in one of the following sections.

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If you have an iPhone, open Settings → Bluetooth before connecting and make sure that the Other Devices list doesn’t have an old scooter record. If you have one, delete it (Forget this device).

2. Installation and configuration of the Mi Home app

The official Mi Home app (also known as Mi Home/Xiaomi Home) is the only way to connect Scooter 1S to the ecosystem.

• 🤖 Google Play for Android
• 🍎 App Store for iOS

Avoid third-party APK-files – they may contain outdated versions or malicious code:

1. Open Mi Home and sign up (or sign in to an existing Xiaomi account). Use a real email, which you'll need to restore access.
2. In the upper right corner, click on the avatar → Account settings → Region. Select “Russia” (or “Europe” if the first option did not work).
3. Return to the main screen and click "Add device" (+ icon in the upper right corner).

When selecting a device, type "Scooter" or "M365" in the search box. If the scooter does not show up, check that the correct region is selected and restart the application.

3. Step-by-step instructions for connecting Scooter 1S

When all the preparations are complete, we begin the main process, follow the instructions strictly in order - skipping steps can lead to failures.

Step 1. Turn the scooter on with a long press (2 seconds) on the power button. Wait until the indicator lights up in blue (Bluetooth mode).

Step 2. In the Mi Home app, select "Mijia M365 1S" from the list. Click "Next".

Step 3. It'll appear on the screen. QR-Take it to the scanner under the steering wheel of the scooter (to the right of the power button). Hold the code at a distance of 5-10 cm until you hear the beep.

Step 4: Once the scan is done, the scooter will give a double signal and the app will request confirmation of connection.

Step 5. Wait until the synchronization is complete (it can take up to 1 minute) and you will see the main scooter control panel in the Mi Home.

QR-code scanned without errors|

The scooter gave a double beep |

The app displays the battery level |

Lock and control buttons are available-->

If there is an error at any stage, go to the section "Typical errors".

4. Set up notifications and additional functions

After a successful connection, we recommend setting up key notifications and scooter settings to help avoid unpleasant situations (for example, battery discharge away from home).

The main settings in Mi Home:

Pay special attention to geofence settings, which allows you to receive notifications if the scooter leaves a given area (useful for protection against theft) to activate it:

1. Go to the Device → Security → Geozone.
2. Click Add Zone and specify the center (such as your home) and radius (recommended 500-1000 meters).
3. Save settings and enable the option "Notify when going beyond".

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Geozone only works with your smartphone GPS on and your internet connection active, otherwise you won't be notified.

5. Discussion of typical errors and their solutions

Even if you follow the instructions accurately, users are faced with errors, and we've collected the most common problems and ways to fix them.

Error: Connection failed (unable to connect)

• 🔄 Solution 1: Reboot the scooter (turn off and turn on again) and your smartphone. Re-attempt the connection.
• 🌍 Solution 2: Change the region in Mi Home to "Europe" or "Singapore" and some users report that these regions are more stable.
• 📱 Solution 3: Remove the Mi Home app cache (in smartphone settings) → Annexes → Mi Home → Memory. → Clear the cache).

Error: "Device not found" (device not found)

• 🔍 Solution 1: Make sure the scooter is in Bluetooth mode (blue indicator). If green is on, press the power button 1 time.
• 📵 Solution 2: Turn off the “Energy Saving” mode on your smartphone – it can block a Bluetooth connection.
• 🔄 Solution 3: Reinstall the Mi Home app and try again.

Error: "This device is bound to another account"

⚠️ Note: If the scooter was purchased from hand, the previous owner could not untie it from his account, in this case, you will need to reset to the factory settings (instructions in the next section.

6. Resetting the scooter to factory settings

Reset is required in two cases:

1. The scooter was previously linked to another Mi Home account.
2. You want to sell or transfer the scooter to another user.

Resetting instructions:

1. Turn off the scooter (hold the power button for 3 seconds).
2. Press the power button + brake button at the same time for 5-7 seconds until you hear a double beep.
3. Release the buttons. The scooter will reboot and return to the factory settings (the indicator flashes red and blue).

⚠️ Warning: After resetting, all travel data, speed settings and linking to your Mi Home account will be deleted.

If the reset didn’t help (for example, the scooter still doesn’t connect), check the firmware version. Outdated software may conflict with the latest Mi Home versions. You can update the firmware through the official Xiaomi Scooter app (available on Google Play and the App Store).

7. Optimization of the scooter after connection

After successfully synchronizing with the Mi Home, the scooter gives you access to advanced features that make driving safer and more comfortable.

Calibration of brakes

If the scooter does not respond adequately to braking (for example, abruptly stops), perform calibration:

1. Put the scooter on a flat surface and turn it on.
2. In the Mi Home app, go to Device → Settings → Calibration of brakes.
3. Follow the instructions on the screen (usually press the brake lever and hold it for 3 seconds).

2. Firmware update

Regular updates fix bugs and add new features to update the software:

1. Connect the scooter to charge (the battery level should be >50%).
2. In Mi Home, go to Device → Firmware Update.
3. If a new version is available, click "Update" and wait until it is completed (don't turn off the scooter!).

3. Energy saving adjustment

To extend the operating time from one charge:

• 🔋 Turn on the Eco mode (limits speed to 20 km / h, but increases the mileage by 15-20%).
• ⚙️ Turn off Cruise Control (if you don't use it all the time).
• 📱 In the Mi Home settings, activate “Smart Shutdown” – the scooter will automatically turn off after 5 minutes of inactivity.

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If you drive in the winter, warm up the battery in a warm room for 10-15 minutes before you travel, and the cold reduces battery capacity by 20-30%, which can lead to a sudden shutdown.

8. Frequently Asked Questions (FAQ)