Why Xiaomi Scale 2 Smart Scale Doesn't Connect to Your Phone - and How to Fix It
Xiaomi Mi Body Composition Scale 2 is not just a weight measurement device, but a full-fledged body composition analyzer with data synchronization on a smartphone. However, many users face problems when they first connect: the device does not find the scales, the data is not saved, or the application gives an error. 80% of the time, the reason lies in the wrong sequence of actions or missed details of the setting.
In this article, you will find step-by-step instructions for connecting Xiaomi Scale 2 to Android and iOS phones, including solving typical bugs.
- 📱 Which app to choose: Mi Fit or Zepp Life – and what’s the difference?
- 🔗 How to sync scales with your phone via Bluetooth
- ⚠️ Why the scales are not determined – and 5 ways to fix it
- 📊 How to set up a user profile for accurate measurements
- 🔄 What to do if the data is not stored in the application
If you've tried to plug in the scales before, but it didn't work, don't rush them back to the store. 95% of the time, the problem is solved in 5 minutes with our recommendations.
What app you need to connect Xiaomi Scale 2
To work with Xiaomi Mi Scale 2, two apps are officially supported: Mi Fit (from Xiaomi) and Zepp Life (from Huami, a subsidiary of Xiaomi).Both apps are free and available for Android and iOS, but they have key differences:
| Function | Mi Fit | Zepp Life |
|---|---|---|
| Synchronization with weights | ✅ Yes. | ✅ Yes. |
| Analysis of body composition | Basic (weight, BMI, fat, muscle) | Expanded (water, bone mass, viscous fat) |
| Integration with other Xiaomi devices | ✅ Full (bracelets, watches, lamps) | ❌ Wearable devices only |
| Export of data | Google Fit, Apple Health | Google Fit, Apple Health, Strava |
| Design and convenience | Simple but outdated | Modern, with a widget on the main screen |
🔹 Which app to choose?
- 📊 If you want the most accurate data on body composition – install Zepp Life.
- 🏠 If you have other Xiaomi devices (such as Mi Band bracelet or Yeelight lamp) – it is better to use Mi Fit for centralized management.
- 📱 On iPhone, both apps work equally stable, and on Android Zepp Life, Bluetooth errors are less common.
💡 Important: Don't install both apps at the same time, it can cause sync conflicts. If you've tried connecting through one app and it didn't work, uninstall it before installing the second.
💡
Before installing the app, check that your phone is enabled with Bluetooth 4.0 or later (in About Phone → Software Information settings). Xiaomi Scale 2 scales do not support outdated Bluetooth versions.
Step-by-step: how to connect Xiaomi Scale 2 to the phone
Follow this guide to sync the scales with your phone the first time, and if there is an error at some point, don’t close the app, but go to the “Problem Solving” section below.
Install Mi Fit or Zepp Life| Turn on Bluetooth on your phone |Put the scales on a flat, hard surface |Make sure the scales are not completely discharged (the indicator flashes when pressed)
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Step 1: Registration in the annex
1. Open the installed application (Mi Fit or Zepp Life).
2. Click Register and select the method:
- 📧 By e-mail (recommended)
- 📞 By phone number.
- 🔄 Through the account. Google/Apple (quicker)
3. Fill out the profile: gender, height, weight and date of birth, and these are the data you need to correctly calculate body composition.
Step 2: Adding a device
1.In the main menu of the application, click Profile → Add Device (in Mi Fit) or Devices → Add (in Zepp Life).
2. Select from the list of Libra or Mi Body Composition Scale 2.
3. Click Connect and wait until the application starts searching for the device.
Step 3: Synchronize with the weights
1. Stand on the scales - they should turn on automatically (the display will appear 0.0).
2 Wait 10-15 seconds until the device is connected on the phone screen.
3.After successful synchronization, the scales vibrate and the display displays your weight.
✅ Now, the scale data will automatically be stored in the app every time you weigh it.
💡
If the scales are not connected the first time, do not click "Cancel" in the application. Try to stand on the scale again - sometimes it takes 2-3 attempts for the first synchronization.
Xiaomi Scale 2 scales don’t connect to your phone – what to do
If the synchronization fails, check the following points:
⚠️ Note: If the scale Xiaomi Scale 2 was previously connected to another phone, they need to reset. To do this, press and hold the button on the back of the scales for 5 seconds until the indicator flashes.
Problem 1: The phone doesn't find the scales
- 📱 Check Bluetooth: Make sure it’s on and the phone isn’t in Airplane mode.
- 🔋 Charging scales: If the indicator does not burn when pressed, charge the device (use the original USB-Type-C cable).
- 📵 Interference: Remove other Bluetooth devices (earphones, speakers) from the scales and reboot your phone.
- 🔄 Reinstall the app: Sometimes it helps to remove and re-install Mi Fit/Zepp Life.
Problem 2: Data is not stored in the application
If the scales show weight but it doesn't show up on the phone:
- 🔒 Check the permissions: In your phone settings, give the app access to Warehouse and Bluetooth.
- 📥 Update: Older versions may not support new devices.
- 👤 Update profile: Recheck height, age and gender – errors here distort data.
Problem 3: Libra shows an Err error
Error or Lo error on the scale display means:
- 🔋 Lo - battery is discharged. Charge the scales for 2-3 hours.
- ⚖️ Err is overload or unstable surface. Stand on a scale on a flat floor (not on a carpet!) Maximum load is 150 kg.
- 🔄 Calibration failure. Reset the scales (hold the 5 sec button) and repeat the weighing.
What if the weight is not the right weight?
How to set up a profile for accurate measurements
Xiaomi Scale 2 scales analyze not only weight, but also fat percentage, muscle mass and body water levels. For accurate results, it is critical to fill out a profile in the application correctly.
1. Basic parameters
Open the app and go to Profile → Edit. Make sure it's listed:
- 👤 Gender: Male/female (affects fat and muscle norms).
- 📏 Height: Specify in centimeters (e.g. 175 cm rather than 1.75 m).
- 🎂 Date of Birth: Age affects metabolism and body composition.
- 🏋️ Target weight: Set realistic goal (the app will track progress).
2. Additional settings (in Zepp Life)
In Zepp Life, advanced options are available:
- 🏃 Activity Level: Choose Low, Medium or High – This will adjust the calorie intake.
- 🩺 Body type: Ectomorph, mesomorph or endomorph (affects training recommendations).
- 🍎 Dietary preferences: Vegetarianism, keto, etc. (for personal advice).
If you're an athlete or a bodybuilder, manually adjust your fat percentage in your profile settings, and automatic weighting can understate muscle mass in people with developed muscles.
How to export data from Xiaomi Scale 2 to Google Fit or Apple Health
To automatically sync your weights with other fitness apps (like MyFitnessPal or Samsung Health), connect to Google Fit (Android) or Apple Health (iOS) integration.
For Android (Google Fit)
- Open Mi Fit or Zepp Life.
- Go to Profile → Settings → Data Synchronization.
- Select Google Fit and log in through your Google account.
- Allow access to data on body weight and composition.
For iPhone (Apple Health)
- In the Mi Fit/Zepp Life app, go to Profile → Sync.
- Click Apple Health and switch on the switches for Weight and Body Composition.
- In your iPhone settings, check that the app is allowed to access Health (Settings → Privacy → Health).
⚠️ Note: When you first export data to Google Fit or Apple Health, there may be a delay of up to 24 hours.If the data does not show up, restart the sync manually.