How to reset headphones Xiaomi Mi Airdots: 5 proven ways

Xiaomi Mi Airdots (including the Pro, Pro 2, S, Youth and other models) have become one of the most popular wireless headsets due to the combination of price and quality. However, even with such devices, there are periodic problems: refusal to connect to the phone, forgetting the pairing, sensor or microphone failures. In 90% of cases, these problems are solved by a complete resetting - a procedure that returns the headphones to factory condition.

In this article, we will discuss all the current methods of resetting for different versions of Mi Airdots, including hidden methods that are not written about in the official instructions. You will learn how to correctly perform a reset to restore health, what errors can occur in the process, and what to do if the headphones stopped responding to buttons after a failed reset attempt. BES2300, which require different approaches.

Why you might need to reset Mi Airdots

Resetting is not a universal solution, but a purposeful procedure that should be applied only to specific problems, and here are typical situations where it is really necessary:

• 🔄 The headphones don’t connect to the phone, although they used to work normally (even after removing the device from the Bluetooth list).
• 🎧 One of the headphones does not turn on or immediately disconnects after connecting.
• 🔊 Sound problems: interruptions, distortions, or headphones only work in mono mode.
• 🔋 Fast battery discharge (less than 2 hours of operation) despite full charge of the case.
• 📱 Headphones connect to another device without your knowledge (for example, to someone else’s phone or laptop).
• 🔄 After the firmware update, lag or sound delay appeared.

It is important to understand that resetting will not help if the problem is related to:

• 🔋 Physical damage to the battery or board (bloating, oxidation of contacts).
• 🎛️ Hardware defects of speakers or microphone (cracking, lack of sound in one headphone).
• 📦 Case marriage (does not charge headphones, despite the indication).

⚠️ Note: If the Mi Airdots Pro 2 or Mi True Wireless Earphones 2 headphones stop turning on after reset, check if the mode is activated. DFU (In this case, you will need to flash through the PC.

Preparation for resetting: what to do in advance

Before you start resetting, follow a few simple steps to avoid additional problems:

1. Check the headphones. Make sure both earphones are at least 30 percent charged. If the indicator on the case flashes red, plug it into charging for 10 to 15 minutes.
2. Remove your headphones from the list of Bluetooth devices. On Android: Settings → Bluetooth → Mi Airdots → Forget the device. On iPhone: Settings → Bluetooth → (i) near Mi Airdots → Forget this device.
3. Prepare an alternative sound source. Once reset, the headphones may temporarily lose contact with the phone.
4. Check the headphone model. The reset methods for the Mi Airdots Basic and Mi Airdots Pro 2 are different! The model is indicated on the box or under the case cover.

If you are not sure about the model, use the table below:

⚠️ Note: For models with a chip BES2300 (For example, Mi True Wireless Earphones 2) resetting through the case button can lead to the loss of the fast connection function.

Method 1: Classic reset via a button (for most models)

This method works for Mi Airdots Basic, Mi Airdots Pro and some other models without mobile app support.

1. Place both headphones in the case and close the lid.
2. Connect the case to the power source (charging or Power Bank).
3. Open the case cover and hold the button on the case for 15-30 seconds (depending on the model).
4. The indicator on the case will flash red and white (or only white for some versions) – this is a signal of a successful reset.
5. Close the case cover, wait 10 seconds and try to connect again.

For Mi Airdots Pro, the process is slightly different:

• 🔴 Hold the button on the right earphone (not the case!) for 30 seconds.
• 🔊 You will hear a beep (squeaking), after which the indicator will flash red and white.
• 📱 You can now connect headphones to your phone as a new device.

If the indicator doesn't flash, try:

• 🔋 Charge the case (sometimes a low charge blocks the reset).
• 🔄 Repeat the procedure with simultaneously pressed buttons on both headphones (for some modifications).
• 📵 Make sure the headphones aren’t connected to another device (like a laptop or tablet).

Method 2: Reset via mobile application (for Mi Airdots Pro 2 and later)

Mi Airdots Pro 2, Mi True Wireless Earphones 2 and newer versions support reset via the official Mi Earphones app (available for Android and iOS), which is safer because it eliminates the risk of hardware failures.

Instructions:

1. Download and install the Mi Earphones app from Google Play or the App Store.
2. Connect the headphones to your phone via Bluetooth (if they refuse to connect, use Detection Mode – hold the button on the case for 5 seconds).
3. Open the app and wait until it determines the headphone model.
4. Go to Settings → Reset (or Reset in English version).
5. Confirm the action and wait for the process to be completed (the headphones will restart).

Advantages of this method:

• ✅ No risk of damaging headphones with improper manipulation of buttons.
• ✅ The app shows the current firmware version and offers an update if available.
• ✅ After reset, the headphones automatically connect to the phone (no need to look for them in the Bluetooth list).

⚠️ If after resetting through the application, the Mi True Wireless Earphones 2 headphones stop synchronizing with each other (one works, the second does not), perform a double reset: first through the application, then through the button on the case (hold 20 seconds).

💡

If the Mi Earphones app doesn't see the headphones, try turning off Bluetooth on your phone, restarting the app, and turning on Bluetooth again. Sometimes it helps to reboot your smartphone.

Method 3: Resetting through DFU-The mode (for advanced users)

If the headphones are completely unresponsive to the buttons, are not turned on or detected by the phone, there may have been a firmware failure, and in this case, an emergency reset through mode will help. DFU (Device Firmware Update: This method is suitable for models on a Qualcomm chip (Mi Airdots). Pro/Pro 2).

You'll need:

• 🖥️ Windows computer 10/11.
• 🔌 Cable USB Type-C (to connect the case).
• 📁 QFlash Tool (can be downloaded from the XDA Developers).
• 📄 Firmware for your model (see chip code, for example, QCC3020 or QCC3040).

Instructions:

1. Connect the case with headphones to the computer through USB.
2. Press the button on the case and hold it for 10 seconds – the headphones should go into mode DFU (The indicator does not burn or flashes yellow).
3. Run the QFlash Tool and select the firmware file (.hex or.bin).
4. Press Start and wait for the process to complete (don’t turn off the case!).
5. After successful firmware, the headphones will automatically restart.

⚠️ Important: The wrong firmware can permanently disable your headphones. If you're not sure what you're doing, you'd better go to the service center.

Method 4: Reset via button combination (for Mi True Wireless Earphones 2)

Mi True Wireless Earphones 2 (with a chip) BES2300) It has a unique reset method that's often overlooked in the instructions:

1. Place both headphones in the case and close the lid.
2. Open the lid and hold the touch panels on both headphones for 10 seconds.
3. The indicator on the case will start flashing purple - this is a signal of the beginning of the reset.
4. Release the panels and close the cover for 5 seconds.
5. Open the lid – the headphones should automatically go into pairing mode (blinking white light).

If the discharge has not occurred:

• 🔋 Check the charge of the case (should be at least 40%).
• 🔄 Repeat the procedure, but hold the panels for 15 seconds.
• 📵 Make sure the headphones are not connected to another device (e.g. a laptop).

After a successful reset, the Mi True Wireless Earphones 2 may require a firmware update.

1. Connect them to your phone via Bluetooth.
2. Open the Mi Earphones app.
3. If an update is available, follow the instructions on the screen (don’t interrupt the process!).

💡

For the Mi True Wireless Earphones 2, resetting through touch panels is the only official method recommended by Xiaomi.Using a button on the case can cause synchronization between the headphones to fail.

Method 5: Hardware reset (if the headphones do not respond)

If the headphones are completely dead (not turning on, not charging, not responding to buttons), there may have been a failure of the power controller, in which case hardware reset through the discharge of the capacitors will help.

Instructions:

1. Remove the headphones from the case and leave them to discharge for 24-48 hours (they should sit completely).
2. Place the headphones back in the case and plug it into the charger.
3. Hold the button on the case for 30 seconds (even if the indicator does not burn).
4. Disconnect the case from charging, take out the headphones and try to turn them on by holding the touchpad (or button) for 5 seconds.

If the headphones are still unresponsive:

• 🔧 Check the contacts in the case for oxidation or dirt (clean with alcohol).
• 🔋 Try charging the case with another cable or power supply.
• 📦 If the case is not charged, its controller may be faulty (repair required).

⚠️ Note: If after a hardware reset, the Mi Airdots Pro headphones start flashing red and don't connect, this may indicate damage to the Bluetooth module.

Frequent Resetting Mistakes and How to Avoid Them

Even when following instructions, users often make mistakes that lead to even bigger problems.

Additional recommendations:

• 📵 Do not reset if the headphones are connected to another device (such as a laptop or tablet) and this can lead to a conflict of Bluetooth profiles.
• 🔄 If after resetting the headphones are connected only in mono mode, try manually synchronizing them: place both headphones in the case, close the lid, then pull them out and hold the touch panels for 5 seconds.
• 📱 On the iPhone after reset may require reset network settings (Settings) → Mainstream → Reset → Reset network settings), if the headphones are not defined.

What to do if the reset does not help

If after all attempts to reset the headphones still do not work, the following reasons are possible:

1. Hardware malfunction. 🔊 Check the speakers for physical damage (cracks, dents). 🔋 If the headphones don't charge, the problem could be in the battery or power controller. 📡 If one headphone is not connected, the Bluetooth antenna may be damaged.
2. Software firmware failure. 🖥️ Try to re-flash the headphones through DFU-mode (see Method 3). 📲 Check for firmware updates in the Mi Earphones app.
3. Compatibility issues. 📱 Some smartphones (especially Huawei and Samsung) may have conflicts with your Bluetooth profile. 🔄 If the headphones work with another phone, reset your Bluetooth settings on the main device.

If neither of these methods worked, contact Xiaomi’s service center or a trusted wizard.The average cost of repairing Mi Airdots headphones:

• 🔧 Battery replacement: 800-1500 ₽.
• 🔊 Repair of dynamics - 1000-2000 ₽.
• 📡 Replacement of Bluetooth module – 1500-2500 ₽.

Before the service visit:

• 📄 Keep a check or warranty card (if headphones are guaranteed).
• 📦 Pack your headphones and case in the original box (this will speed up acceptance).
• 📝 Write down the serial number (under the cover of the case).

FAQ: Answers to Frequent Questions