How to connect the Xiaomi M365 electric scooter to the phone: full instructions with pictures and tips

The Xiaomi M365 has long been a cult gadget for urban dwellers — compact, powerful and smart. But to unlock its potential at 100%, you need to connect it correctly to your smartphone. Without synchronization, you lose the ability to track speed, mileage, battery level and even block the scooter from theft. In this article, we will analyze all the ways of connecting (including alternative applications), typical errors and give exclusive tips that are not in the official instructions.

You'll learn how to connect the M365 to an Android and iOS phone, what to do if Bluetooth doesn't find the device, and how to get around the limitations of regional versions of the Mi Home app, and why, after a firmware update, the scooter can stop connecting to the phone and how to fix it without a service center. Let's start with a basic setup!

1.What you need to connect the Xiaomi M365 to the phone

Before you start syncing, make sure you have everything you need, and without these components, you just can't connect.

• 📱 Smartphone on Android 5.0+ or iOS 10.0+ (Older versions of the OS do not support current versions of Mi Home).
• 🔋 Charged scooter (battery level not lower than 20% - otherwise the Bluetooth module can be turned off).
• 📲 Mi Home (official or alternative, for example, M365 Tools).
• 🔄 Stable Bluetooth 4.0+ (phone-and-scooter).

Pay special attention to regional settings. If your Mi Account is tied to a country where the Xiaomi M365 is not officially sold (for example, Russia or Ukraine), the app may not show the scooter in the list of devices.

Download Mi Home from the App Store/Google Play|

Charge the scooter to at least 20% |

Turn on Bluetooth on your phone |

Make sure that the scooter is nearby (no more than 2 meters)|

Shut down. VPN (can block the connection)-->

Also check if you have ad-blocking apps on your phone (like AdGuard or Blokada) that sometimes intercept Mi Home traffic, which makes it impossible to detect the scooter, and if you have any, temporarily turn them off.

2. Step-by-step instruction: connection via Mi Home

The official Mi Home app is the most reliable way to sync, but with nuances. Follow the instructions carefully to avoid errors:

1. Open Mi Home and click Add Device (+) in the upper right corner.
2. Select the category Transport → Electroscooter (if there is no category, see the section about changing the region).
3. Hold the power button on the scooter for 5 seconds until you hear the beep and see a flashing blue indicator (pairing mode).
4. In the app, click the Xiaomi Mijia M365 (or M365 Pro if you have a modification).
5. Confirm the connection on the phone and wait until the sync is complete (it can take up to 30 seconds).

After a successful connection, the Mi Home main menu will feature a scooter card with mileage, speed and charge levels, and if the process is stuck in the "Device Search" stage, restart Bluetooth on your phone and try again.

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If the scooter is not in Mi Home, try changing your account region to Mainland China. → Settings → Region.

3. Alternative applications for connection (if Mi Home does not work)

The official app doesn’t always work well, especially on older smartphones or in regions where the Xiaomi M365 isn’t sold, and one of the alternative solutions will help:

Warning: Apps like the M365 Tools allow you to remove the speed limit (from 25 km/h to 30+ km/h), but this violates local traffic rules and can lead to an accident.

Mi Home|

M365 Tools|

Ninebot|

Other (I will write in the comments)|Not plugged in.-->

4. Typical connection errors and their solutions

Even with the right setup, users often encounter problems, and here are the most common errors and specific ways to fix them:

• 🔴 The scooter is not in Mi Home Check that the indicator on the scooter flashes blue (pairing mode). Remove the cache of the Mi Home app in the phone settings. Try connecting from another smartphone - if it doesn't help, the problem is in the Bluetooth module of the scooter.
• 🔴 Connection breaks after a few seconds Turn off power saving mode on the phone (it can turn off Bluetooth). Update the scooter firmware via M365 Tools. check if the scooter controller overheats (when Bluetooth overheats, it turns off).
• 🔴 The app shows incorrect data (speed, mileage) Reset the scooter settings (hold the power button for 10 seconds). Reconnect the device to Mi Home. If the problem persists, the Hall sensor in the wheel is faulty (repair required).

If none of these things work, check the integrity of the cables inside the scooter, often when you fall or get moisture, you damage the wires that go to the Bluetooth module, and you need to disassemble and solder.

5. Set up notifications and additional functions

Once you've connected successfully, you can customize the scooter to your needs, and this is what's available in Mi Home and alternative applications:

• 🔔 Low charge notifications: Set a threshold (e.g. 15%) at which an alert will arrive on your phone.
• 🔒 Blocking from theft: activate the Anti-Theft function – the scooter will lock the wheel when trying to leave without your phone.
• 📊 Travel statistics: the app saves the history of routes, average speed and energy consumption.
• ⚡ Drive modes: switch between Eco (economical), Standard and Sport (maximum speed).

The M365 Tools has advanced settings:

• 🛠️ Battery calibration (helps if the charge indicator is lying).
• 🔧 Adjust the brake response (you can make braking smoother or sharper).
• 🎛️ Change the maximum speed (but keep in mind safety!).

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Anti-Theft only works when Bluetooth is active, and if the phone runs out of range or runs out of range, the lock will be automatically removed.

Please note that after changing the settings in alternative applications, you may need to reconnect to Mi Home. Some settings (such as battery calibration) are reset after updating the firmware.

6.Security: How to protect a scooter from hacking

Connecting a scooter to a phone opens up new possibilities, but also new risks. Attackers can intercept a Bluetooth signal and unlock your M365.

⚠️ Warning: Never connect a scooter to public Wi-Fi networks via Mi Home.The app transmits location and status data of the device, which can be used to track the device.

• 🔐 Use a complex password for your Mi Account (at least 12 characters with numbers and special signs).
• 📱 Turn off Bluetooth autoconnection in your phone settings so that the scooter does not connect to other people's devices.
• 🔄 Regularly update the firmware – new versions close vulnerabilities.
• 🚫 Don’t share your Mi Home app (even with friends).

If you are selling a scooter, be sure to reset it to factory settings:

1. Open Mi Home and go to the scooter settings.
2. Select Delete Device.
3. Hold the power button on the scooter for 10 seconds for a complete reset.

Without this, the new owner will not be able to connect the scooter to his phone, and you will receive data about his trips.

7. Frequent questions about connecting Xiaomi M365