Xiaomi Earbuds Basic 2: How to Reset to Factory Settings – Full Instruction

Xiaomi Earbuds Basic 2 wireless headphones are popular because of their affordable price and stable performance, but even with such reliable technology, sometimes there are problems: the headphones stop connecting to the phone, the sound is interrupted, or one of the headphones does not work. In most cases, these problems are solved by simply resetting to factory settings.

In this article, you will find detailed instructions on how to reset the Xiaomi Earbuds Basic 2 correctly without damaging the device. We will look at all possible ways, from the standard method to alternative solutions if the headphones do not respond to normal actions.

If you are first facing the need to reset your wireless headphones, don’t worry: the procedure takes less than a minute and requires no special skills.

Why do you need to reset Xiaomi Earbuds Basic 2?

Factory reset is a last resort when other ways of solving problems don't work. Here are the main situations in which it may be necessary:

  • πŸ”Œ Headphones don’t connect to a phone or other device, even though they used to work normally.
  • πŸ”Š The sound is interrupted, distorted or absent in one of the headphones.
  • πŸ”„ Headphones spontaneously turn off or reboot.
  • πŸ“± After updating the firmware of the smartphone or headphones, problems appeared.
  • πŸ”‹ Fast battery discharge, although headphones used to hold the charge longer.

It’s important to understand that resetting removes all the saved settings, including connection history. After the procedure, Xiaomi Earbuds Basic 2 headphones will look like a completely new device to your phone, which means they will have to reconnect via Bluetooth and adjust the audio settings.

⚠️ Warning: If the problem is mechanical damage (for example, one of the headphones fell into the water or was crushed), reset will not help.

It’s also worth noting that sometimes the problems are not with the headphones themselves, but with the device they’re connected to. For example, if the Xiaomi Earbuds Basic 2 doesn’t work with just one smartphone but connects normally to another, the problem is most likely with the first phone’s Bluetooth settings.

πŸ“Š What is the problem you have with Xiaomi Earbuds Basic 2?
Not connecting to the phone.
One earpiece is down.
Poor sound quality
They're discharged fast.
Another problem.

Preparation for resetting: what to do in advance

Before you start resetting, follow a few simple steps to avoid additional problems:

  1. Make sure the headphones are at least 30% charged, and if the battery is discharged, the reset may not be correct.
  2. Check that both earphones are in the case and closed with the lid. This is important for the correct operation of the reset function.
  3. Disconnect the headphones from all devices they've been connected to before, and you can do this through the Bluetooth settings on each device.
  4. Prepare a device (smartphone, tablet or PC) with which you will connect the headphones after reset.

If you are using Xiaomi Earbuds Basic 2 with Android devices, it is also recommended to clear the Bluetooth cache.

  1. Go to Settings β†’ Applications β†’ All applications.
  2. Find Bluetooth in the list and select it.
  3. Press Warehouse. β†’ Clear the cache.

⚠️ Note: Do not clear Bluetooth data (Clear Data) or all stored connections will be deleted, including other devices (such as smartwatches or speakers).

If you connect your headphones to your iPhone or iPad, no additional manipulation is required – just β€œforget” the device in Bluetooth settings before resetting.

β˜‘οΈ Preparation for the reset of Xiaomi Earbuds Basic 2

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The standard way to reset Xiaomi Earbuds Basic 2

This is the basic method that the manufacturer recommends, which works 90% of the time and takes less than a minute.

  1. Place both headphones in the charger case and close the lid.
  2. Wait 10 seconds – during this time, the headphones should be determined by the case.
  3. Open the cover of the case, but do not remove the headphones.
  4. Press and hold the touchpad on both headphones simultaneously for 15 seconds.
  5. The indicators on the headphones will start flashing red and white - this is a signal of the beginning of the reset.
  6. Release your fingers and close the cover of the case, and in a few seconds the reset will be complete.

After a successful reset, the Xiaomi Earbuds Basic 2 headphones automatically restart. Now they can be connected to the device as if for the first time.

  1. Open the cover.
  2. On the headphones, a white indicator flashes - this means that they are ready to pair.
  3. On your smartphone, turn on Bluetooth and find in the list of available devices Xiaomi Earbuds Basic 2.
  4. Select them and confirm the connection.

If the headphones don’t flash red and white after 15 seconds of holding, try repeating the procedure, making sure you’re pressing the touchpads, not the body. Also check that the headphones sit tightly in the case and the cover is sealed.

What to do if the indicators do not flash?
If after 15 seconds of holding the indicators do not start flashing red and white, try this: 1. Remove the headphones from the case and insert back, making sure that the contacts are clean. 2. Connect the case to charging for 5-10 minutes - sometimes low charge prevents reset. 3. Try holding the touch panels not 15, but 20-25 seconds. 4. If nothing helps, go to the alternative reset methods described below.

Alternative Resetting Methods If Standard Resetting Does Not Work

In rare cases, the standard discharge procedure may not work, which is if:

  • πŸ”‹ The case or headphones are heavily discharged.
  • πŸ› οΈ Headphone firmware is damaged.
  • πŸ’§ Headphones exposed to moisture.
  • πŸ”Œ Contacts in the case are contaminated or oxidized.

In such situations, try one of the alternative ways:

Method 1: Reset by prolonged retention (30 seconds)

This method is similar to the standard, but with longer retention of touch panels:

  1. Place the headphones in the case and close the lid.
  2. Open the lid and hold the touch panels on both headphones for 30 seconds.
  3. Indicators should start flashing red, then red and white, and finally white.
  4. Release your fingers and close the lid. The headphones will reset.

Method 2: Resetting by connecting to another device

Sometimes headphones β€œforget” the current connection if you pair them with another device:

  1. Take a second smartphone, tablet or PC.
  2. Place the headphones in pairing mode (hold the touch panels for 3 seconds until the white indicator blinks).
  3. Connect them to the new device.
  4. Disconnect the headphones from the new device and try to connect to the original one.

Method 3: Reset via the Mi Home app (Android only)

If the headphones were previously connected to the Mi Home app, you can try resetting them through it:

  1. Open the Mi Home app and go to Profile β†’ My Devices section.
  2. Find Xiaomi Earbuds Basic 2 in the list and select them.
  3. Slip on the three dots in the top right corner and select Remove the device.
  4. Confirm removal and perform a standard reset (described above).

If none of the methods worked, it may be a hardware malfunction, in which case it is recommended to contact the Xiaomi service center or the official seller if the headphones are still warranty.

πŸ’‘

If the headphones don't respond to reset, try cleaning the contacts in the case and on the headphones with a cotton swab dipped in alcohol. Sometimes oxidation or pollution interferes with proper operation.

Table: Frequent resetting errors and their solutions

Problem.Possible causeDecision
Indicators do not blink when heldWeak battery chargeCharge the case for 10-15 minutes and try again
Headphones are not in pairing mode after resettingIncorrect resetting or damage to firmwareRepeat the reset with 30 seconds. If it doesn't work, contact the service.
One earphone does not work after resettingProblem with synchronization between headphonesPlace both earphones in the case, close the lid and wait 1 minute.
The headphones are connected, but the sound is interrupted.Conflict with device firmware or Bluetooth interferenceUpdate the firmware of your headphones (if available) or smartphone. Also try connecting elsewhere.
The reset passes, but the problem comes backHardware failure (e.g. damage to the speaker)Contact the service center for diagnosis

If your problem isn’t described in the table, try looking for a solution in Xiaomi’s official forums or user communities, often with up-to-date tips on specific headphone models.

What to do after resetting: setup and optimization

After a successful reset, the Xiaomi Earbuds Basic 2 headphones will return to factory settings, now they need to be reconnected and configured for comfortable use.

  • πŸ“± Connect the headphones to the main device (smartphone, tablet or PC) via Bluetooth.
  • πŸ”Š Check the sound balance in the device settings – sometimes after a reset, one earbud may sound quieter.
  • πŸ”‹ Charge the case to 100% to avoid autonomy issues.
  • πŸ“² Update your headphone firmware if a new version is available (via the Mi Home app for Android).
  • 🎧 Set up control gestures (e.g., double touch for playback/pause).

If you are using Xiaomi Earbuds Basic 2 with an Android device, it is recommended to install the official Mi Home app to access additional settings:

  • Check the level of charge of each headphone and case.
  • Update the firmware (if available).
  • Set up the equalizer and sound effects.
  • Change the purpose of the touch panels.

For iPhone or iPad users, additional settings are not available, as Xiaomi does not provide an official iOS app. However, the basic features (connection, volume control, playback control) work without restrictions.

⚠️ Note: If after reset, the headphones began to work unstable (for example, spontaneously turn off or make extraneous sounds), this may indicate damage to the battery or motherboard. In this case, further operation may be unsafe - contact the service. πŸ’‘After reset, always check the headphones for different scenarios: listening to music, talking on the phone, using different devices. This will help identify hidden problems. How to avoid the need to reset To avoid the need to reset Xiaomi Earbuds Basic 2, Follow simple guidelines for care and operation: πŸ”‹ Charge the case regularly, keeping the headphones from running out completely. 20-80%. 🧼 Clean your headphones and case from dust and dirt with a soft brush or cotton swab. Avoid moisture! πŸ“± Update the firmware of the headphones and the device they're connected to, which fixes bugs and improves compatibility. 🚫 Do not use headphones in extreme temperatures (below). -10Β°C or higher +40Β°C). πŸ”„ Periodically, forget the device in Bluetooth settings and reconnect, which helps to avoid accumulation of errors. Also avoid mechanical damage: Don't drop your headphones and case. Don't push on the touch panels with excessive force. Store your headphones in your case when you're not using. If you notice that the headphones have started to work worse (for example, discharge faster or hold the connection poorly), try resetting Bluetooth settings on your smartphone: On Android: go to Settings β†’ System system β†’ Reset β†’ Reset network settings. On iOS: go to Settings β†’ Mainstream β†’ Reset β†’ Reset the network settings. This often helps solve problems with connecting without resetting the headphones themselves. FAQ: Frequent questions about resetting the Xiaomi Earbuds Basic 2 Can only reset one headphone if the second one is working properly? No, the reset is only done for both headphones at the same time. If the problem is only in one headphone, try to clear its contacts or contact the service - perhaps a hardware malfunction. After reset, the headphones do not connect to the phone. What to do? Make sure that the headphones are in pairing mode (white indicator flashes). If not, repeat the reset, also try to forget about the phone's malfunction, but the phone is also connected with the interruption, the phone is also connected with the Bluetooth, but the problem with the phone's. Try connecting your headphones to another device β€” if the problem persists, contact the service. Should you update your firmware after you reset? If a new firmware version is available, it's worth updating the headphones. This will fix possible errors and improve stability. Use the Mi Home app (Android only) to update. Can you reset Xiaomi Earbuds Basic 2 through your computer? No, the reset is only done through physical manipulations with the headphones (touch panel retention).