Reset Xiaomi AirDots to factory settings: full instruction for all models

Xiaomi AirDots wireless headphones are some of the most popular TWS-But even the most reliable technology sometimes fails, with the headphones stopping connecting to the phone, one of them not working, or problems with synchronization or sound. 90% of these cases are helped by factory resetting, a procedure that returns the device to its original state, as after purchase.

In this article, you will find step-by-step instructions for all AirDots models (including AirDots Pro 2, AirDots 3 Pro, AirDots Youth, and others), as well as the typical errors that users make when resetting, we will explain how to properly prepare your headphones for the procedure, what to do if the reset did not work the first time, and how to avoid repeated problems. If your Xiaomi AirDots start to “glut” – do not rush to carry them into service: in most cases, the problem is solved in 5 minutes.

Why you may need to reset AirDots to factory settings

Resetting is an extreme measure that is used when other ways of solving problems have not worked, and here are the most common situations in which you should definitely return your headphones to factory settings:

• 🔌 Headphones do not connect to the phone (do not appear in the list of Bluetooth devices or connect only one at a time).
• 🔊 One headphone does not work (does not play sound, does not charge or sync with the paired headphone).
• 🔄 Constant communication interruptions (sound is interrupted, headphones are turned off by themselves).
• 🔋 Problems with the charging case (earphones do not charge, the case does not recognize them or flashes red).
• 📱 Conflict with another device (earphones automatically connect to an old smartphone or tablet).
• 🔧 Failures after updating the firmware (if the headphones stopped working correctly after the update).

It is important to understand that reset removes all saved settings, including:

• 📱 List of connected devices (you will have to connect again).
• 🎵 Individual sound settings (equalizer, noise reduction modes).
• 🔄 Recent firmware updates (in some models).

If the problem occurred after mechanical damage (fall, moisture) or discharge of the battery to 0%, the reset may not help - in this case, you will need a diagnosis in the service center.

Preparation for resetting: what to do in advance

Before you start resetting, follow a few simple steps to avoid additional problems:

1. Check the charge of the headphones and the case. Make sure that both earphones are at least 30% charged, and there is enough power in the case (the indicator should burn white or green). If the charge is critically low, first fully charge the devices - an interrupted reset can lead to software errors.
2. Turn off the headphones from all devices. Go to your Bluetooth settings on your smartphone, find Xiaomi AirDots in the list of associated devices, and select Forget the device (or Disconnect), which will prevent automatic connection during reset.
3. Check the physical condition of the headphones. Make sure that there are no visible damage to the body, and the contacts for charging in the case and on the headphones are clean (wipe them with a cotton swab dipped in alcohol if necessary).

If you are using Xiaomi AirDots Pro 2 or a newer model with Mi Home/Xiaomi Wear app support, upgrade to the latest version before reset.This will help avoid bugs associated with outdated software.

1. Open the Mi Home app.
2. Find your headphones in the list of devices.
3. Go to the “Settings” section → “Firmware Update”.

💡

If the headphones aren’t defined in the Mi Home app, try connecting them to your phone manually via Bluetooth, then update the data in the app by pulling the screen down.

If you're not sure about your headphone model, look at the labels on the inside of the case or on the headphones themselves.

• TWSEJ04LS — Xiaomi AirDots Youth.
• TWSEJ05LS — Xiaomi AirDots 2.
• TWSEJ07LS — Xiaomi AirDots 3 Pro.

Xiaomi AirDots Reset: Universal Instruction for All Models

Despite the differences in design and function, the reset process is the same for most AirDots models, the main method is to hold the touch button on the headphones for a long time.

1. Place both earbuds in the case. Make sure they're properly positioned (left and right in their nests). Close the case cover.
2. Open the case cover. The headphones must automatically turn on (the indicator blinks).
3. Find the touch button on the headphones, which is usually located on the outside of the case (in some models, on the inside, next to the microphone).
4. Press the touch buttons on both headphones simultaneously and hold them for 15-20 seconds until the lights flash red and white (or only red, depending on the model).
5. Release the buttons. The headphones have to automatically turn off and reboot, and then they're ready to pair again.

If the lights don't flash red and white, but only white or blue, the reset didn't happen. Repeat the procedure by holding the buttons longer (up to 30 seconds). Some models (such as the AirDots 3 Pro) may require triple tapping the touchpad instead of holding.

After successful discharge:

• 🔄 The headphones will automatically reboot.
• 📱 You will need to reconnect them to your phone (like new devices).
• 🔋 You may need to re-synchronize the left and right earphones (if they work separately).

Features of reset for specific models of AirDots

While the universal method works for most devices, some Xiaomi AirDots models have their own nuances, and the table below shows the differences for popular versions:

For AirDots Pro 2 and later, it is recommended to use the official reset application, as it avoids synchronization errors.

1. Open the app and select your headphones.
2. Go to Settings → Reset to factory.
3. Confirm the action and wait for the process to be completed.

Important: AirDots 3 Pro and AirDots 4 headphones may require re-activation via the app after resetting via the app QR-code that is on the cover of the case.

What to do if the reset doesn’t work: Common mistakes and solutions

Sometimes users find that the reset doesn't happen despite all the effort, and here are the typical reasons and ways to fix them:

• ⚡ Discharged headphones or case Solution: Charge the devices for at least 30 minutes. If the indicator on the case is not burning, try another cable or power supply.
• 🔄 Wrong button retention. Solution: Make sure you're slamming buttons on both headphones at the same time. Some models require holding them for up to 30 seconds.
• 📱 Conflict with another device. Solution: Turn off Bluetooth on all devices that your headphones have previously connected to (smartphone, tablet, laptop).
• 🔧 Software firmware failure. Solution: Try updating the firmware through Mi Home before resetting.If the headphones are not identified, use an alternative reset method (see below).
• 🛠️ Mechanical malfunction. Solution: If the reset doesn't work, check the headphones on another device. If the problem persists, contact the service.

If the standard method didn’t work, try an alternative reset method (suitable for most models):

1. Place the headphones in the case and close the lid.
2. Connect the case to the power source (charging).
3. Open the lid and hold the button on the case (if any) for 10 seconds.
4. Remove the headphones and hold the touch buttons for both 15 seconds.

💡

If the headphones don’t work after reset anyway, check them on another smartphone (preferably on iOS or Android without MIUI).

⚠️ Warning: Do not use third-party apps or firmware from unverified sources to reset AirDots. This can lead to a complete loss of headphone performance. Official software is updated only through Mi Home or Xiaomi Wear.

How to connect AirDots after reset: step-by-step instructions

After a successful reset, Xiaomi AirDots headphones return to factory settings and need to be reconnected to the phone.

1. Turn on Bluetooth on your smartphone. Go to Settings → Bluetooth and activate device search.
2. Take the headphones out of the case. They should automatically turn on and go into pairing mode (the indicator will flash white).
3. Find the headphones in the list of available devices. These can be displayed as: Mi True Wireless Earphones (for older models), Xiaomi AirDots [model] (for example, AirDots 3 Pro), Redmi AirDots (for budget versions).

Select headphones and confirm the pairing.

0000

1234

Wait for the connection to be completed.

If the headphones are connected only one by one (for example, only the right one), follow the following steps:

1. Place both headphones back in the case.
2. Close the lid for 10 seconds, then open it.
3. Take out the headphones and wait until they sync (indicators should flash white at the same time).
4. Reconnect them to the phone.

💡

If you notice that the headphones are starting to run out faster, try calibrating the battery: completely discharge them before turning them off, then charge to 100% without interruptions. Repeat the procedure 2-3 times.

Frequently Asked Questions (FAQ)