Xiaomi AirDots 2 wireless headphones (also known as Mi True Wireless Earbuds 2 Basic) remain among the most popular headphones. TWS-But even in these devices, there are periodic failures: one headphone doesn't connect, the sound is interrupted, or the gadget refuses to sync with the smartphone. In 80% of cases, these problems are solved by a complete reset to factory settings.
In this article, you will find three proven reset methods, from the classic button retention to hidden features in the Mi Home app. We will also analyze typical reset errors (for example, why headphones do not reset the first time) and give recommendations for restoring work after the procedure. If your AirDots 2 is no longer defined by your phone or is unstable, this guide will help bring them back to life without using the service.
When you need to reset Xiaomi AirDots 2
Resetting to factory parameters is a last resort, but sometimes it is necessary. Here are 5 signals that it is time to perform the procedure:
- 🔴 One headphone does not connect to the phone or sync with the pair (for example, only the right or left works).
- 🔄 Constant communication interruptions while listening to music or talking, even when the smartphone is nearby.
- 🔊 Distorted sound or no sound in one of the headphones at 100% charge.
- 📱 Headphones are not defined in the list of Bluetooth devices after the previous connection.
- 🔋 Incorrect charge display (for example, shows 100%, but immediately switches off).
It is important to understand that resetting does not help with physical damage (for example, if the earphone fell into water or broke the speaker) or with battery wear. In such cases, repair or replacement will be required. Nor will the procedure solve the problem if the sound source (smartphone, tablet) has a malfunction in the Bluetooth module – check the work of the headphones with another device.
⚠️ Warning: After resetting, all user settings (such as binding to a Mi Account or setting gestures) will be deleted. You will have to reconnect the headphones to the phone and configure them through the application.
Method 1: Hardware reset through a button on the body
This is the basic and most reliable method that works even if the headphones are not on or determined by the phone, you only need the case with the headphones itself — no additional devices or applications.
Step instructions:
- Put both earbuds in the charge case and close the lid. Make sure they start charging (the headphones light up red lights).
- Open the case cover and remove both headphones.
- Press and hold the touch buttons on both headphones simultaneously for 15-20 seconds (until the indicators start flashing red and white alternately).
- Place the headphones back in the case and close the lid for 10 seconds.
- Get your headphones out – they should automatically go into pairing mode (the indicators will flash white).
If the indicators do not flash alternately (red-white), repeat the procedure, holding the buttons longer.
☑️ Preparation for hardware discharge
⚠️ Attention: Xiaomi AirDots 2 headphones have two versions, button-controlled and touch-controlled. In the button-based model, you press the physical button, in the touch-on model, you touch and hold the touchpad. If you're not sure about the version, try both.
Method 2: Reset via Mi Home (for supported firmware)
If your headphones are connected to the Mi Home app (or Xiaomi Wear), you can try resetting through software, which is less reliable than hardware, but sometimes helps if the headphones are somehow defined by the phone.
Step-by-step:
- Open the Mi Home app and go to Profile → My Devices section.
- Find Mi True Wireless Earbuds 2 Basic and tap them.
- In the upper right corner, press three dots (⋮) and select the device settings.
- Scroll down and find Reset settings (or Untie device).
- Confirm the action - the headphones will turn off and go into pairing mode.
If your version of the application does not have the option “Reset settings”, try:
- 📱 Remove the device from the list and connect again.
- 🔄 Update the headphone firmware through Mi Home (if available).
- 📌 Reinstall the application – sometimes helps with interface glitches.
What if Mi Home doesn’t see the headphones?
Method 3: Reset when connected to a new device (alternative method)
If the headphones connect to the phone but are not working smoothly, you can try a soft reset by forced pairing with another device, which doesn't always work, but it's worth trying if the first two methods didn't work.
How to do this:
- Forget headphones in Bluetooth settings on all previously connected devices (smartphone, laptop, tablet).
- Turn on Bluetooth on a new device (such as a second phone or PC).
- Place both headphones in the case, then pull them out and hold the buttons for 10 seconds until you hear the connection sound.
- Connect to the headphones from the new device, and if the connection is established, return them to the main phone.
This method causes the headphones to "reset" the list of conjugated devices. If there are problems after the procedure, perform a full hardware reset (Method 1).
💡
If the headphones are plugged in, but the sound is only in one of them, check the audio balance in the phone's settings. On Android: Settings → Special Features → Audio Balance. On iPhone: Settings → Universal Access → Audiovisual Content → Stereo Balance.
Table: Frequent resetting errors and their solutions
| Problem. | Possible cause | Decision |
|---|---|---|
| Indicators do not flash red and white when holding buttons | Weak charge of the case or headphones | Charge the case to 100%, repeat the procedure |
| After resetting, the headphones do not turn on | Firmware getting stuck | Place the headphones in the case for 1 minute, then pull out |
| One earpiece is dropped, the second one is not. | Different firmware on headphones | Reset each headphone separately (hold the button only on the problem one) |
| Headphones are reset but do not connect to the phone | Conflict with Bluetooth cache | Restart your phone and clear the Bluetooth module cache |
| After the reset, the sound became quieter. | Resetting equalizer settings | Reset the sound in the Mi Home app |
What to do after resetting: setup and recovery
After a successful reset, the headphones will return to factory settings, so that they work correctly again, follow a few steps:
- Put it on the phone: 📱 Open the Settings. → Bluetooth on a smartphone. 🔍 In the list of available devices, find Mi True Wireless Earbuds 2 Basic. 🔗 Tap to pair (if necessary, confirm the code 0000).
Update the firmware:
Launch Mi Home, find the headphones in the list and check for updates in the Device Settings → Firmware Update section.
Set up control:
In Mi Home, you can reassign the touch button functions (for example, double-touch to switch tracks or call a voice assistant).
If the headphones are unstable after reset, try:
- 🔋 Fully discharge and charge headphones (up to 0% and up to 100%).
- 📵 Disable Bluetooth on other devices nearby (may interfere with your device).
- 🔄 Reboot your phone – sometimes helps with Bluetooth driver conflicts.
💡
If the headphones still don’t work properly after reset, the problem may be a hardware malfunction (e.g., a discharged battery or a damaged Bluetooth module).