Why Xiaomi Headphones Don’t Connect to Phone: The Main Reasons and Solutions
Xiaomi Mi True Wireless Earbuds Basic 2 (model code) TWSEJ05LS) It has become one of the most popular budgets. TWS-It offers a combination of price, autonomy (up to 5 hours of playback) and Bluetooth 5.0 support. However, even with this simple technique, users often encounter problems when they first connect – the device is not on the list of available, the connection is interrupted after a few seconds or the sound is only in one earphone. In 80% of cases, the fault is incorrect sequence of actions when pairing or outdated firmware Bluetooth-module smartphone.
In this article, we will not only discuss the standard connection procedure, but also the hidden settings that will help stabilize the connection, and also give a checklist for diagnosing malfunctions. If you have already tried to connect your headphones to your phone and you have an error, skip the first section and go straight to the section on troubleshooting.
Before you start, make sure that:
- 🔋 Headphones charged (indicator on the case burns white when opened)
- 📱 Bluetooth is enabled on the phone (in the Quick Settings menu or through Settings) → Connections → Bluetooth)
- 🔄 Headphones are not connected to another device (for example, a laptop or tablet)
Standard connection to Android and iPhone: step-by-step instructions
The process of pairing Mi True Wireless Earbuds Basic 2 is the same for most smartphones, but there are nuances for iOS (iPhone) and older versions of Android (below 8.0).
- Remove the headphones from the case. They will automatically turn on (the red and white indicator flashes). If the indicator does not burn, press and hold the button on the case for 3 seconds until the white light flashes.
- Activate the pairing mode: 🎧 On headphones: double-press the touch panel on any of the headphones (must sound voice signal "Pairing"). 📱 On the phone: open Settings → Bluetooth and enable device search.
Select headphones in the list
Mi True Wireless Earbuds Basic 2
TWSEJ05LS
Wait until the coupling is complete
blue
white-coloured
On an iPhone, you can request access to contacts and a microphone after you connect — if you plan to use headphones for calls. On Android 10+, you can choose a sound profile: for music, choose A2DP, for calls, HFP.
Headphones are displayed in the list of connected devices |Indicator on the case is lit blue / white |The sound is played in both headphones | In the Mi Home mobile app, headphones are determined (if installed)
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Features of connecting to different versions of Android and iOS
Not all smartphones work the same with Mi True Wireless Earbuds Basic 2. For example, on Android 7.0 and below, Bluetooth 5.0 may not be supported, which will lead to communication breakdowns.
| Operating system | Support for Bluetooth 5.0 | Features of connection | Recommendations |
|---|---|---|---|
| Android 10+ | ✅ Yes. | Automatic switching between profiles (music/calls) | Update the headphone firmware through Mi Home |
| Android 8.0–9.0 | ⚠️ Partially. | There may be delays in sound when watching videos | Enable Low Latency in Bluetooth Settings |
| Android 7.0 and below | ❌ No. | Connection unstable, possible breaks | Use your headphones only for calls. |
| iOS 13+ | ✅ Yes. | Supported by AAC for better sound | Reset your network settings on your iPhone when you have problems |
| iOS 12 and below | ⚠️ Partially. | No AAC support, sound worse | Update iOS to the latest version |
For owners of Xiaomi/Redmi/Poco on MIUI there is an additional option: after connecting, open the Mi Home app, find the headphones in the list of devices and update the firmware (if available), this will fix bugs with asynchronous headphones (when left and right play back latency sound).
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If the headphones are connected but the sound is interrupted, turn off the Absolute Volume option in the Bluetooth settings. This will solve the distortion problem on Android 9+.
Headphones do not connect: 7 ways to solve the problem
If the standard instruction doesn't work, use this checklist, start with the simplest and move on to radical measures:
- Reboot your headphones and phone: 🔄 Turn off Bluetooth on your phone, remove the headphones from the case and put it back for 10 seconds. 📱 Reboot your smartphone (on Android, press the power button, on iPhone – Volume Up) + Power).
- Reset the headphone settings: 1. Place both headphones in the case. 2. Press and hold the button on the case for 15 seconds until the indicator starts flashing red and white. 3. Remove the headphones - they will go into pairing mode.
- Remove headphones from the list of devices: 🗑️ On Android: Settings → Bluetooth → ⚙️ Next to Mi True Wireless → Delete. 🗑️ On iOS: Settings → Bluetooth → ⓘ → Forget this device.
Check the Bluetooth compatibility
- 🔍 On Android: Enter the Bluetooth test command in the engineering menu (#4636.
- 🔍 On iOS: Update to the latest version in Settings → Mainstream → Update of the PO.
If the headphones are still not connected, the problem may be a hardware malfunction.
- 🔌 Contacts in the case for the presence of oxidation (wipe with alcohol).
- 🎛️ The work of microphones (blow into the earphone - noise should be heard).
- 🔋 Case battery charge (plug in charge - indicator should burn orange).
What to do if one earphone is not working?
How to Improve Sound Quality and Connection Stability
Even after a successful connection, users often complain of wheezing, delaying sound or turning off their headphones on their own.
- 🎵 Select the correct codec: On Android: in Bluetooth settings, select HD Audio or AAC (On Xiaomi: In Mi Home, enable the option Improved sound quality.
- 📶 Reduce interference: Disable other Bluetooth devices (fitness bracelets, speakers) and remove your phone and headphones away from the Wi-Fi router (operates at 2.4 GHz).
- 🔋 Optimize Power: On Android, Turn Off Battery Optimization for Bluetooth in Settings → Annexes → Bluetooth. On iPhone, turn off Low Power in Settings → Battery.
For gamers: If the sound delay is critical (e.g. in PUBG Mobile or Free Fire), use the game sound mode:
- Open Mi Home → Find the headphones → Sound settings.
- Enable Low Latency (Low Latency)
- Reconnect the headphones.
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If after all the manipulations the sound continues to be interrupted – the problem is the hardware incompatibility of your smartphone with Bluetooth 5.0. In this case, only replacing the phone or headphones will help.
How to connect Mi True Wireless Earbuds Basic 2 to multiple devices
Officially, the headphones support multipoint (simultaneous connection to two devices), but with the caveat: only one device can play sound at a given moment.
- Connect the headphones to the first device (for example, a smartphone) according to the standard instructions.
- Without turning off the headphones, activate Bluetooth on the second device (laptop, tablet).
- On the second device, find Mi True Wireless Earbuds Basic 2 in the list and connect.
- To switch between devices: 📱 On the phone: temporarily turn off Bluetooth. 💻 On a laptop: manually select headphones in the list of audio devices.
Important: When you're multipointing, automatic switching doesn't work, for example, if you're listening to music on your phone and you start playing video on your laptop, the sound doesn't switch automatically -- you have to do it manually.
⚠️ Note: Simultaneous connection to Android and iOS can cause profile conflicts, in which case the sound will be distorted or interrupted. + Windows).