Xiaomi headphones unwind and don’t connect – a complete guide to restoring communication

Did you pull Xiaomi's wireless headphones out of your case, and they suddenly refused to connect to their smartphone? Or does the connection break down after seconds? TWS-Headphones brand — from budget Redmi AirDots to flagship Xiaomi Buds 4 Pro. the reasons can lie in software failures and hardware malfunctions. But in 90% of cases, the situation can be fixed on their own without contacting the service center.

In this article, we'll look at all the possible causes of a connection breakdown, from a simple battery drain to firmware conflicts, how to reset your headphones to factory settings, update your software, check compatibility with your device, and even restore one of your headphones to work if it's gone silent. And for the most difficult cases, we've prepared instructions for diagnosing hardware breakdowns, starting with the simplest, and gradually moving on to advanced methods.

Why Xiaomi headphones are constantly switched off: top-5 cause

Before you rush to refashion the device or carry it for repair, it is worthwhile to understand the root of the problem. Here are the most common reasons why Xiaomi headphones lose connection:

• 🔋 Low battery power – if the charge level of the case or the headphones themselves is below 10%, they can automatically turn off to save energy.
• 📱 Bluetooth profile conflict – outdated connection data could be preserved in the memory of the smartphone, preventing a new pairing.
• 🔄 Firmware failure – especially after automatic updates or interrupted synchronization.
• 🎧 Mechanical damage - ingress of moisture, falls or wear of contacts in the case.
• 📶 Interference from other devices – Wi-Fi routers, microwaves or other Bluetooth gadgets can cause interference at 2.4 GHz.

Interestingly, the Redmi AirDots 3 Pro series headphones are particularly sensitive to interference due to the simplified antenna, while flagship models like the Xiaomi FlipBuds Pro are equipped with adaptive chips for stable connection. If your model is in the budget segment, the problem may lie in hardware limitations.

Also worth considering is the Bluetooth version of your smartphone. For example, headphones with Bluetooth 5.2 support may not work smoothly with older Bluetooth 4.0 phones, where LE Audio is missing.

First steps: what to do if the headphones are not connected

Start with the basics -- they help 70 percent of the time, and they take no more than 5 minutes.

1. Reset your smartphone and your headphones. Remove the headphones from the case, put them back for 10 seconds, then pull them out and try to reconnect.
2. Check the charge. Make sure the light on the case is on (at least once) If not, plug the case into charging for 15 minutes.
3. Remove the device from the Bluetooth list. Go to Settings → Bluetooth, find your headphones, click on the gear and select "Forget the device."
4. For most Xiaomi models, you need to hold the button on the case for 5-10 seconds until the indicator flashes white/red.

If the headphones are still not connected after this manipulation, move on to a deeper diagnosis. Note: some models (for example, Xiaomi Buds 3T Pro) require a firmware update of the case before they start working correctly with new smartphones.

Checking the charge of the case and headphones|Rebooting the smartphone|Removing the device from Bluetooth|Resetting headphones with a button on the case|Verification of Bluetooth Version Compatibility-->

Reset Xiaomi headphones to factory settings

If the basic methods didn't work, the next step is a complete reset, which removes all the stored pairing settings and returns the device to a "out of the box" state, and the instructions vary depending on the model:

Important: once reset, the headphones will lose all individual settings (such as customized gestures or equalizer in the Mi Earphones app), they will have to be configured again. If the reset does not help, the problem can be more serious, for example, in damage to the Bluetooth headphone module.

⚠️ Note: Some models (e.g. Redmi AirDots 2) require a firmware update via the official app after reset.+.

Update firmware: how to sew headphones Xiaomi

Outdated firmware is one of the main reasons for unstable connections. Xiaomi regularly releases updates to its own devices. TWS-Headphones that fix plug-in bugs, improve sound, and add new features. Here's how to check and update firmware:

1. Install the official app: For Android: Mi Earphones (available on Google Play). For iOS: Xiaomi Wear (only for select models).

Put the headphones on.

Open the app.

Check the "Update" section

The upgrade process takes 3-5 minutes. Do not interrupt it or remove the headphones from the case until the indicator stops flashing. For Xiaomi Buds 3 Pro models and the newer update, you may need to connect the case to charge.

If the app doesn’t see the headphones or gives an error, try:

• 🔄 Reinstall the application.
• 📱 Connect the headphones to another smartphone.
• 🌐 Use it. VPN (Sometimes updates are only available for certain regions).

One headphone does not work: how to restore stereo pair

The situation when only one earphone connects and the second one is silent is common.

• 🔋 Different charge levels (one earphone discharged more strongly).
• 🔄 Failure of synchronization between headphones.
• 🎧 Damage to contacts in the case (earphone is not charged).
• 📡 Problems with the antenna in one of the headphones.

Here is a step-by-step guide to restoring the couple’s work:

1. Check the charge: Put both headphones in the case for 10 minutes, then pull out and try to plug in.
2. Reset your headphones (instructions in the section above).
3. Reconnect manually: Remove the headphones from the Bluetooth list. Remove only the working earphone from the case and plug it in. In 10 seconds, pull out the second earphone, which should connect automatically.

Check the contacts.

If nothing works, the problem may be a hardware breakdown of one of the headphones. For example, in Redmi AirDots 2 models, the microphone module often fails, which leads to loss of communication, in which case only repair or replacement will help.

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If one earphone is connected but only in mono mode, check the Bluetooth settings on your smartphone. Some devices (e.g. Xiaomi on MIUI 13) have a separate stereo/Mono switch on the menu of the connected device.

Bluetooth problems on your smartphone: how to check

Sometimes the problem isn't with the headphones, but with the Bluetooth module of the smartphone.

• 📱 Check Bluetooth with other devices (column, fitness bracelet) if they don't connect, the phone is a problem.
• 🔄 Update the firmware of your smartphone. Xiaomi is responsible for this section Settings. → The phone. → Updating the system.
• 🧹 Clear the Bluetooth cache: Go to Settings → Annexes → App management. Find "Bluetooth," click "Clear cache».

Reset the network settings

Settings → System → Reset → Network settings reset

Xiaomi’s MIUI 14+ smartphones have a hidden Bluetooth diagnostic feature to activate:

##232338##

After entering this code, a testing menu will open where you can check the stability of the connection and signal level.

⚠️ Note: If your smartphone has recently fallen or got wet, the Bluetooth module may be hardware malfunctioning, in which case only repairs in the service center will help. 12/13 series).

When to contact the service: signs of hardware breakdowns

If all software methods have been tried, but the headphones are still not connected, it may be a physical malfunction.

• 🔥 Headphones do not charge (the indicator does not burn even after an hour on charging).
• 💧 Corrosion traces on the contacts or inside the cover (moisture ingestion).
• 🎛️ Extraneous sounds (wheezing, crackling) when connected to another device.
• 🔌 The cover is not determined when connecting to USB (The computer does not see the device).
• 🔍 Visible damage to the body or antenna (cracks, dents).

The average cost of repairing Xiaomi headphones in service centers:

Note: if headphones are warranty, do not open them yourself - this will void warranty obligations. In official service centers Xiaomi diagnostics is usually free, and repair warranty takes up to 14 days.

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If the headphones stopped connecting after falling or getting moisture, do not try to dry them with a hairdryer or rice - this can aggravate corrosion.

FAQ: Frequent questions about connecting Xiaomi headphones