Why do not mate wireless headphones Xiaomi Redmi Airdots: a full analysis of the problem

How Redmi Airdots Headphones Work and Why They Can β€œDistance”

Xiaomi Redmi Airdots wireless headphones (including Redmi Airdots S, Redmi Airdots 2, Redmi Airdots 3) are built on True Wireless Stereo (TWS) technology, where each headphone connects to the sound source independently, but synchronizes with each other. In normal mode, the lead earphone (usually the right one) transmits an audio signal to the slave (left) using Bluetooth 5.0 protocol with low latency. However, users often face a situation where the headphones stop β€œseeing” each other: one connects to the phone, and the second one connects with a white flash or flash.

It's not always a problem. 80 percent of the time, it's software failures, a faulty connection sequence, or a firmware conflict. For example, if you upgraded your smartphone software but didn't reset your headphones, they might lose touch. In this article, we'll look at all the possible causes, from a simple battery drain to a Bluetooth controller hardware defect, and we'll give you diagnostic checklists and step-by-step recovery instructions.

Reason. β„–1: Battery discharge or battery failure

The most obvious but often overlooked reason is that one of the headphones is undercharged, and if the charge level is below 10%, the headphone may turn on but not sync with the pair, especially for the Redmi Airdots 2 and Redmi Airdots 3 Pro models, where power consumption is higher due to active noise cancellation.

How to check:

  • πŸ”‹ Place both headphones in the case and connect it to charge at 30+ minutes (even if the indicator is green).
  • πŸ” Take out your headphones and look at the lights: White flashing is ready to pair, red flashing is discharged or error, red constant is critically low.
  • πŸ“± Check the charge level in the Mi Home app (if the headphones are connected to at least one device).

⚠️ Note: If one of the headphones still doesn’t turn on after full charging, the problem may be in the battery bloating (a common problem after 2).+ In this case, the battery will need to be replaced.

πŸ“Š How often do you charge a Redmi Airdots case?
Every day.
Every 2-3 days
Once a week.
Less
Don't follow.

Reason. β„–2: Sync failure after firmware update

Xiaomi headphones are periodically updated with firmware through the Mi Home or Xiaomi Wear app. If the update is interrupted or passed incorrectly, the headphones may lose communication with each other. For example, after upgrading to version 1.7.0.3, many Redmi Airdots 3 Pro users complained about the inability to sync.

How to fix it:

  1. Remove the headphones from the list of conjugate devices on the phone (Settings β†’ Bluetooth).
  2. Make a hard reset of the headphones: Place both headphones in the case. Press and hold the button on the case for 15 seconds until the indicator flashes red and white.

Mi Home

Make sure the case is 50%+ charged

Take the headphones out of the case

Forget the device in the Bluetooth phone settings

Hold the reset button on the case for 15+ seconds-->

If the reset didn't help, try rolling back the firmware (relevant for models with manual update support).

  1. Download the old firmware version for your model (e.g. 1.4.0.0 for Redmi Airdots 2) from the official Xiaomi forum.
  2. Rename the file to fw_update.bin And put it in the root folder of the phone.
  3. Connect your headphones to your phone and launch the update via Mi Home.

How to solve the problem:

  1. Turn off Bluetooth on all devices within a 10 meter radius (except the phone you connect your headphones to).
  2. Remove all unnecessary devices from your phone’s memory (Settings β†’ Bluetooth β†’ Saved Devices).
  3. Reboot your phone and try to reconnect the headphones.

πŸ’‘

If you have multiple pairs TWS-Headphones, give them unique names in Bluetooth settings (e.g, "Airdots_"Work" and "Airdots_Sport”). This will help to avoid conflicts when connecting.

Reason. β„–4: Hardware malfunctions (contacts, antenna, controller)

If the software methods did not help, the problem may lie in physical damage:

MalfunctionSigns.Decision
Oxidation of contacts in the caseHeadphones do not charge, flash red when placed in a caseClean contacts with alcohol and cotton swab
Damage to Bluetooth antennaOne earphone connects, the second does not, even after resetting.Replacement of antennas in the service center
Failure of the power controllerThe headphone does not turn on despite chargingRepair or replacement of fees
Mechanical damage to the hullCracks, dents, water insideDiagnostics in the service

To check the contacts:

  1. Take the headphones out of the case and inspect the gold contacts for oxidation or dirt.
  2. If the contacts are blackened, wipe them with isopropyl alcohol (at least 70%).
  3. Check whether the headphones fit tightly into the case - if there is a backlash, the contacts may not touch the charging pads.

⚠️ Warning: If the headphones fell into the water or were subjected to severe vibration (for example, in a backpack without a case), the antenna plume could depart.

Reason. β„–5: Incompatibility with the phone operating system

Redmi Airdots headphones are optimized for MIUI, but can conflict with other OSes, especially with:

  • πŸ€– Android 12+ (Due to changes in the Bluetooth stack).
  • 🍎 iOS 15/16 (Apple's restrictions on uncertified devices).
  • πŸͺŸ Windows 10/11 (Problems with the aptX codec).

How to connect headphones to an incompatible system:

  • πŸ“± On Android: Enable Developer Mode (Settings) β†’ The phone. β†’ Build number, press 7 times. Activate Bluetooth debugging in the developer settings. Install Bluetooth Auto Connect for forced connection.

iPhone

  1. Forget the device in Settings β†’ Bluetooth.
  2. Turn off and turn on Bluetooth.
  3. Connect the headphones manually, holding the button on the case for 5 seconds (until flashing white).
Why does Redmi Airdots work poorly with iPhone?
Apple limits the functionality of uncertified Bluetooth devices. For example, on the iPhone will not work: - Indication of battery charge headphones. - Automatic switching between devices (for example, from iPhone to MacBook). - Some codeki (for example, AAC can work with a delay). For stable operation, it is recommended to use headphones with an Apple W1/H1 chip (for example, AirPods) or buy models with official MFi certification (for example, Xiaomi FlipBuds Pro).

Reason. β„–6: Software failure after connecting to multiple devices

Redmi Airdots headphones can store up to 8 devices in their memory. If you switch between your phone, laptop and tablet frequently, there may be a conflict of connection profiles, for example, headphones "think" they should connect to a laptop, not a phone, and ignore sync commands.

How to clean the memory of headphones:

  1. Put both earbuds in the case.
  2. Press and hold the button on the case for 20 seconds until the indicator starts flashing red and white alternately (this is a signal of a complete memory reset).
  3. Reconnect the headphones, starting with the lead (right).

If the reset didn't help, try forced reconnection:

  1. Connect only the right earphone to the phone.
  2. Wait for stable connection (the indicator is lit white).
  3. Take the left earphone out of the case – it should automatically sync.
  4. If synchronization has not occurred, place both headphones back in the case and repeat the procedure.

πŸ’‘

If the headphones previously connected to an Android 11+ device, they could save the LE Audio (Low Energy Audio) settings that are not supported by older Bluetooth versions, in which case only a full reset of the headphone memory will help.

Reason. β„–7: Failed headphones or fake

If you bought Redmi Airdots at a suspiciously low price (for example, less than 1500)β‚½ For the Airdots 3 Pro, there's a high risk of a fake:

Sign.OriginalFake.
PackagingThick cardboard with hologram, font clearSoft box, blurred inscriptions, typos
IndicatorsSoft white/red glowBright blue or green light
Sound.Balanced low/high frequenciesLoud but "empty" basses, wheezing at high frequencies
Mi Home appendixDefines the model, shows the chargeDoes not find a device or shows an error

What to do if you buy a fake:

  • πŸ›’ Return the goods to the seller (if you bought on Wildberries, Ozon or AliExpress, use the warranty).
  • πŸ”§ If you are not eligible for a return, try reflashing the headphones on custom firmware (for example, TWS Toolbox for Redmi Airdots 2).
  • ⚠️ Do not use fake batteries for long-term use – cheap batteries can swell.

FAQ: Frequent questions about Redmi Airdots issues

Can I connect the left earphone separately from the right?
In most Redmi Airdots models, the right earphone is the lead, and without it, the left earphone will not work in TWS mode. However, in Redmi Airdots 3 Pro and later, there is a Mono mode (single connection), which is activated by double touching the sensor on the left earphone. Check the instructions for your model.
Why did the headphones become quieter after the firmware update?
In some firmware versions (e.g., 1.7.0.3 for Redmi Airdots 2), the manufacturer specifically lowers the maximum volume to protect hearing. To return the previous level: Open the Mi Home app. Go to the headphone settings. Activate the option High Volume Mode (if available). If there are no options, roll back the firmware to the previous version.
How do I check if I have original Redmi Airdots?
The most reliable way is to check the IMEI or serial number on Xiaomi’s official website: On the box or under the cover of the case, find a code sticker. Go to mi.com/global/verify. Enter the serial number – the system will show the status of originality. Also pay attention to the weight: the original Redmi Airdots 3 weigh 4.1 g (one earpiece), and fakes are often lighter (3.5 g or less).
Can I fix my headphones if they don’t sync?
If the problem is software (firmware failure, device conflict), then yes, by resetting or flashing. If the problem is hardware (damaged controller, antenna, battery), self-repair is not recommended for several reasons: πŸ”§ Headphones assembled on microchips BES2300 or BES2500, Which require special equipment for brazing. πŸ”‹ Batteries in Redmi Airdots soldered directly to the board - if you carelessly handle, you can damage the board. πŸ“‘ The Bluetooth antenna is extremely fragile and glued to the body. If you want to try it, find a YouTube disassembly of your model (for example, "Redmi Airdots 3 disassembly") and use a soldering station with a temperature of no more than 300.Β°C.
What if the headphones are connected, but the sound is only in one?
This problem arises from improper synchronization of the stereo pair. Solutions: Reset the headphones: Place both headphones in the case. Close the lid for 10 seconds. Retrieve and reconnect. Check the sound balance in the phone settings (Settings β†’ Sound β†’ L/R Balance). Reset the Bluetooth settings on the phone (Settings β†’ System β†’ Reset β†’ Network Settings. If nothing helps, one of the headphones may have failed (check its connection separately in Mono mode, if supported).