Introduction: The problem with a single headphone - why is this happening?
You've turned on your favorite playlist, but the sound comes from only one wireless earphone and the other one is silent? This problem is familiar to many owners of Xiaomi smartphones, especially when using them. TWS-The most common faults are Bluetooth settings, software failures or hardware defects, but don't rush to bring the device to the service - in 80% of cases, the problem can be solved by yourself in 5-10 minutes.
In this article, weโll look at all the possible reasons why Xiaomi Android devices (including Redmi, POCO, Black Shark) may not have one of the wireless headphones running, from simple settings to hidden MIUI features, youโll find a solution even for rare cases, and if the problem is with the headphones themselves, weโll show you how to check it out without any special hardware.
1. Check basic Bluetooth settings
The first thing to do is make sure that the problem is not trivial settings, and users often miss the obvious moments that cause one earphone to turn off or not connect at all.
Open Settings โ Bluetooth on your Xiaomi and follow the following steps:
- ๐ Check if Bluetooth is on and if you can see the smartphone for other devices. Sometimes the module turns off after the update. MIUI.
- ๐ง Make sure the headphones are paired together correctly (they usually flash synchronously when you turn on). If the lights are chaotic, you need to reset.
- ๐ฑ In the list of connected devices, find your headphones and tap the gear next to the name, check if the sound on one of the channels is turned off (some models have a separate balance regulator).
- ๐ Try turning off and reconnecting your headphones. Sometimes it helps to just restart the connection.
If the headphones are connected but only sound is in one, try playing audio through another app (e.g. YouTube instead of Spotify) to help eliminate the problem in a particular player.
2. reset Bluetooth settings on Xiaomi
If the basic manipulations didnโt work, the next step is to completely reset the Bluetooth settings, which removes all paired devices and returns the module to the factory settings, and importantly, after the reset, you have to reconnect all accessories (smart watches, speakers, fitness bracelets).
Instructions for MIUI 12-14:
- Open Settings โ Bluetooth.
- Slip on the three dots in the top right corner and select Bluetooth Settings.
- Scroll down and click Reset Settings (or Clear Cache in older versions).
- Confirm the action and restart the smartphone.
After you restart, try reconnecting your headphones. If the problem persists, move on to the next step.
Make sure you remember passwords for all devices
Write down the names of important accessories
Close all applications that use Bluetooth
Reboot your smartphone after resetting-->
โ ๏ธ Note: On some Xiaomi models (e.g. Redmi Note 10 Pro), a Bluetooth reset may cause a temporary loss of connection to the Mi Band.If critical, first untie the clock in the Mi Fitness app.
3.Firmware and MIUI problems
Bluetooth bugs are often associated with software bugs in the MIUI shell, especially after major updates or when using custom firmware.
- ๐ฒ Check the version. MIUI In Settings โ If it's older than 12.5, upgrade it. Older versions had a bug with a mono-connected headphone.
- ๐ Perform a soft reset: press the power button + 10 seconds more volume, so it can restart the phone without losing data.
- ๐ ๏ธ If the problem appears after the update, try to roll back to the previous version via Settings. โ The phone. โ Updating the system โ Three points. โ Select a Service Package.
- ๐งน Clear the Bluetooth app cache: Settings โ Annexes โ Application management โ Three points. โ Show system-based โ Bluetooth โ Warehouse โ Clear the cache
Critical information: On some Xiaomi devices (e.g. POCO F3), a single-earphone bug appears when the developer mode is activated. Check if it is enabled in Settings โ About Phone โ MIUI version (7 times tap).
| MIUI version | Typical Bluetooth problems | Decision |
|---|---|---|
| MIUI 11 and below | Frequent breaks of connection, one earphone is turned off after 5-10 minutes | Update to MIUI 12.5+ or disable Bluetooth A2DP in the developer settings |
| MIUI 12.0โ12.5 | Incorrect distribution of sound between headphones (balance 100% left/right) | Reset the sound settings in Settings โ Sound โ Additional โ Reset |
| MIUI 13โ14 | Connection problems after the upgrade (earphones are defined as "Unknown device") | Remove the device from the Bluetooth list, clear the module cache, reboot the phone |
4. Hardware malfunctions of headphones
If all the software methods have been tried, but one earphone still doesn't work, the problem can be a physical breakdown.
- ๐ Check the battery power of each earphone separately. Often one of them discharges faster and automatically shuts down. Connect the headphones to the charge case for 30 minutes.
- ๐๏ธ Look at the contacts on your headphones and in your case. Oxidation or contamination can lead to poor contact and unstable performance.
- ๐ Try connecting your headphones to another device (another smartphone, tablet or PC) and if the problem persists, it's the headphones.
- ๐ ๏ธ Check the speaker for mechanical damage. Hold the earphone to your ear and tap the body slightly -- if you hear wheezing or crackling, it's likely that the membrane is damaged.
Typical hardware breakdowns:
- ๐ A discharged battery in one of the headphones (often found in Redmi AirDots after 1-2 years of use).
- ๐๏ธ Oxidized contacts in the case or on the headphones themselves (the problem is solved by cleaning with alcohol).
- ๐ Damaged speaker (requires replacement, but 90% of the time it is cheaper to buy new headphones).
- ๐ก Faulty Bluetooth module in the headphone (manifested as permanent connections / disconnects).
How to check the balance of the headphones?
โ ๏ธ Warning: If your headphones have fallen into water or been hit hard, don't try to disassemble them yourself. There may be corrosive deposits inside that cause you to short-circuit.
5. Conflicts with other devices and applications
Sometimes one earbud stops working because of conflicts with other connected devices or background processes.
- ๐ฑ Other Bluetooth devices connected to the phone (smart watches, fitness bracelet, speaker) can "pull" the resources of the module.
- ๐ต Sound processing applications (e.g. equalizers, Dolby Atmos, Viper4Android). They may not distribute the audio stream correctly.
- ๐ Energy saving restrictions for Bluetooth MIUI. The system can force to shut down one of the channels to save charge.
- ๐ฎ In-game mode MIUI (included in the settings โ Special facilities โ Turbo mode. It optimizes the sound for games, but sometimes breaks the stereo sound.
To avoid conflicts:
- Disable all unnecessary Bluetooth devices in Settings โ Bluetooth.
- Close background apps, especially players and instant messengers with voice messages.
- Turn off power saving for Bluetooth: Settings โ Battery and performance โ Application selection โ Bluetooth โ No restrictions
- Reset the sound settings: Settings โ Sound โ Additional โ Resetting the sound settings
๐ก
If the problem only occurs in a particular app (like TikTok or Instagram), try clearing the cache or reinstalling it. Some social networks use custom audio codecs that conflict with Bluetooth in MIUI.
6. Specific problems with Xiaomi models
Some Xiaomi smartphones have unique bugs related to Bluetooth, and the most common ones are:
| Smartphone model | Typical problem | Decision |
|---|---|---|
| Redmi Note 8/9 Pro | After upgrading to MIUI 12, one headphone is connected as a "Phone" (mono mode). | Roll back the firmware or enable Settings โ Special features โ Audio Mono โ Off. |
| POCO X3/X3 Pro | Headphones are connected, but the sound goes only to the left / right channel. | Reset the sound settings and disable Dolby Atmos in Settings โ Sound |
| Mi 10/10T/11 | Frequent breaks of connection with headphones with active 5G | Shut down. 5G In Settings โ SIM-maps and mobile networks โ Preferred type of network โ 4G |
| Redmi A1/A2 | Headphones are defined as "Unknown device" after resetting | Remove the device, restart the phone, reconnect in mating mode |
If your model is not listed in the table, but the problem manifests itself systemically (for example, after each update), try the following steps:
- ๐ฑ Install an alternative launcher (like Nova Launcher). MIUI It is connected to the shell, not the Android kernel.
- ๐ง Turn on Developer Mode and Turn off Bluetooth A2DP Hardware Offload in Settings โ System system โ For developers.
- ๐ ๏ธ If the warranty is over, consider flashing it to custom firmware (like Pixel Experience or LineageOS).This is a radical method, but it solves Bluetooth problems 95% of the time.
๐ก
On Xiaomi smartphones with Qualcomm processors (for example, Snapdragon 7xx/8xx), Bluetooth problems are less common than on models with MediaTek. This is due to drivers - Qualcomm better optimizes the operation of wireless modules.
7. When to contact the service center?
If you have tried all the methods, but one earphone still does not work, it may be a problem that requires professional intervention.
- ๐ง Headphones are not defined by any device (including PCs and other smartphones).
- ๐ฅ Physical damage is visible (cracks, battery bloating, melted contacts).
- ๐ The sound is completely absent from one earphone, despite the successful connection.
- ๐ก Bluetooth-module of the smartphone is not turned on at all (possible breakdown of the antenna or chip).
Before the service visit:
- Make a backup of data (in case of a reset or replacement fee).
- Write down models of headphones and smartphones, as well as the firmware version.
- If headphones are warranty, do not open them yourself - this will cancel the warranty obligations.
Cost of repair:
- ๐ง Replacement of the battery in the headphone: 500-1500 โฝ (model-wise).
- ๐ Dynamic repair: 1000โ2500 โฝ (often unprofitable).
- ๐ก Replacement of Bluetooth module in a smartphone: 2000โ5000 โฝ (on models with a collapsible body is cheaper).
โ ๏ธ Note: Official Xiaomi service centers often offer to replace the entire headphones, even if the problem is solvable. Before visiting, check if they provide diagnostics - some SCs charge money even for the inspection.