Connecting Xiaomi Mi True Wireless Earbuds Basic 2 to your smartphone: full instruction with error solutions

Introduction: Why You Need the Right Setup TWS-headphone?

Xiaomi Mi True Wireless Earbuds Basic 2 is one of the most popular budget headphones in the market, thanks to its combination of price, sound quality and battery life. However, even with such simple devices, users often have difficulties during the first connection stage. Incorrect pairing can lead to communication interruptions, no sound in one earphone or fast battery discharge.

In this article, we will not only discuss the basic procedure for connecting to Android and iOS smartphones, but also nuances that are not written about in the official instructions, for example, why headphones may not be determined by the system, how to reset to factory settings if something went wrong, and what features are available through the proprietary Mi Earphones app (if supported by your model), separately focusing on the typical errors that 90% of users make when they first use.

If you've just unpacked your headphones or you've had problems with your phone's firmware update, this guide will help you avoid hours of pointless attempts and save you nerves. Let's start with preparation.

Preparing headphones for the first connection

Before you start pairing, make sure that the Xiaomi Mi True Wireless Earbuds Basic 2 headphones are fully charged and in good condition.

• 🔋 Charging the case and headphones: connect the case to the power source (for example, through USB-C 15-20 minutes. The indicator on the case should be red (charging) or white (full charge). If the indicator does not glow, check the cable or port.
• 📦 Removing headphones: pull both earphones out of the case. They should automatically turn on (white LED flashes). If that doesn't happen, press and hold the touchpad on each earphone for 3-5 seconds.
• 🔄 Reset to factory settings (if necessary): if the headphones have already been paired with another device, they need to be reset. To do this, place both headphones in the case, then press and hold the button on the case for 10 seconds until the indicator starts flashing red and white.

Note that if the indicator on the case flashes orange, it means that the charge level is critically low (less than 10%), in which case the connection may fail - first charge the device.

Charge the case to 100% | Remove both headphones from the case | Make sure the indicators flash white |Reset settings if the headphones were in use | Turn on Bluetooth on the phone-->

Step-by-step: connecting to an Android smartphone

The process of pairing with Android is usually faster than with iOS, thanks to native support for A2DP and AVRCP profiles.

1. Open your phone’s settings and go to the Bluetooth section (usually found in the Connections or Wireless Networks menu).
2. Activate Bluetooth by moving the slider to the right. Make sure Visibility for All is on (some phones call it Detection).
3. Take the headphones out of the case. They should automatically go into pairing mode (the indicators flash white and red alternately). If this does not happen, press and hold the touchpad on the right earphone for 5 seconds.
4. The list of available devices will appear Mi True Wireless Earbuds Basic 2 (or similar).
5. Confirm pairing if the system requests permission. Some phones may display contact access and call history notifications, which is normal for hands-free functions.

Once connected successfully, the headphones should stop flashing and flashing white. If the sound is only in one headphone, see Problem Solving.

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On some firmware (for example, MIUI 14+), headphones can connect automatically when first removed from the case - it is enough to simply open the lid next to the smartphone.

Connection to iPhone (iOS): features and limitations

With the iPhone, the pairing process is almost identical, but there are several nuances:

• 📱 Lack of a proprietary app: Xiaomi does not release an official app for iOS, so functions like customization of touch gestures or firmware will not be available.
• 🔊 Limited codec: iPhone uses codec AAC instead of aptX or LDAC, This can slightly degrade the sound quality at high frequencies.
• 🔋 Auto Connection Problems: After the first pairing, the headphones may not automatically connect, so you need to manually select them from the Bluetooth menu.

Instructions for iOS:

1. Open Settings → Bluetooth.
2. Take the headphones out of the case and wait until they appear in the list of Other devices like Mi True.
3. Click on the headphone name and wait for the pairing to be completed.
4. If the sound is interrupted, try disabling dual-connection audio in Bluetooth settings (relevant for iOS 15+).

Android|iOS|Windows (for calls)|Other-->

Configure via the Mi Earphones app (if supported)

The Mi Earphones app is available only for Android and does not support all headphone models. For Mi True Wireless Earbuds Basic 2, the functionality is limited, but allows:

• 🎛️ Set up touch gestures (e.g., double touch for playback/pause).
• 🔊 Select a sound profile (balance between bass, vocals and high frequencies).
• 📊 View the charge level of the case and each headphone separately.
• 🔄 Update the firmware (if available for your model).

How to install and configure:

1. Download Mi Earphones from Google Play.
2. Connect the headphones to the phone (they should be in the list of conjugated devices).
3. Open the app and it will automatically determine the model. If that doesn't happen, select Mi True Wireless Earbuds Basic 2 manually.
4. In the Customization section, set up gestures (e.g., Triple Touch → Calling the Voice Assistant).

Important: The app may not recognize the headphones if they are connected to the phone via the LE Audio protocol (relevant to Android 13+), in which case, turn off the headphones, reset their settings and connect again.

Solving Typical Connection Problems

Even when paired correctly, users encounter errors, and here are the most common ways to fix them:

If neither of these methods worked, try connecting the headphones to another phone, and if the problem persists, it could indicate a hardware malfunction (e.g., damage to the Bluetooth antenna in the headphone).

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In 80% of cases, connection problems are solved by resetting headphones and re-pairing.

Additional features and hidden capabilities

Besides basic music playback, Mi True Wireless Earbuds Basic 2 supports a few useful features that few people know about:

• 🎤 Transparency mode: activated by double touching the left earphone (allows you to hear surrounding sounds without removing the headphones).
• 🔄 Automatic pause: Music stops if you remove one earphone from your ear (does not work on all firmware).
• 📞 Voice assistants: triple tapping the right earbud calls Google Assistant or Siri (configurable in the Mi Earphones app).
• 🔋 Fast charging: 10 minutes in a case gives up to 1.5 hours of playback.

The headphones also support multipoint (simultaneous connection to two devices), but this function may not work smoothly.

1. Connect the headphones to the first device.
2. Open the case cover and press the pairing button (hold 3 seconds).
3. Connect to the second device via Bluetooth.

Note: With multipoint connectivity, communication quality can deteriorate, especially if the devices are far apart.

FAQ: Answers to Frequent Questions

⚠️ Warning: Do not use alcohol or acetone to clean your headphones, which can damage microphones and speakers. Use a cotton swab dipped in distilled water or special wipes for electronics to remove earwax.

⚠️ Note: if you bought headphones from hand, check their originality through the Mi Home app (section Add Device) → Counterfeiting often has problems with synchronization and operating time is not more than 2-3 hours.