Xiaomi wireless headphones disconnected – what to do to restore communication?

Why are Xiaomi’s wireless headphones losing touch with each other?

The situation when one of Xiaomi’s wireless headphones suddenly stops working and the second one continues to play sound is familiar to many users, the causes can be due to software failures and hardware malfunctions, most often due to:

Battery discharge in one of the headphones (even if the indicator shows charge, the contact could oxidize);

failure of synchronization between left and right modules after updating the firmware or incorrect connection to the new device;

mechanical damage (for example, moisture entering the charging connector or falling from a height);

Bluetooth profile conflict, when headphones “forget” each other after connecting to several gadgets.

In 80% of cases, the problem can be solved independently without going to the service center, and below we will analyze step-by-step instructions for different models - from the budget Redmi AirDots to the flagship Xiaomi FlipBuds Pro.

1. Basic checks before resetting settings

Before you start to do complex manipulations, make sure that the problem is not in trivial things.

Check the charge of both headphones (indicators should burn the same)

Make sure the headphones are within 10 cm of each other

Reboot your smartphone/laptop to which the headphones are connected

Try to connect to another device (such as a tablet)

Clean the charging connectors from dust and oxidation-->

If the headphones are still out of sync after this, move on to the next step. Note: some models (such as the Xiaomi Buds 3 Pro) have an automatic reconnect function that can be triggered with a delay of up to 30 seconds.

⚠️ Warning: Don't try to disassemble the headphones yourself - this will deprive you of warranty. Inside the case, glue joints and miniature plumes are used, which are easily damaged.

2. How to reset Xiaomi headphones to factory

Factory reset is a universal way to get the headphones back on track, and the procedure varies depending on the model, but the general principle is the same:

For touch-controlled models (FlipBuds Pro, Buds 4, Buds 3T):

1. Place both headphones in the charging case and close the lid.
2. Press and hold the touchpad on both headphones simultaneously for 10-15 seconds.
3. Indicators should flash red 2 times, and then go out - this is a signal of a successful reset.

For models with mechanical buttons (Redmi AirDots, AirDots 2):

1. Remove the headphones from the case.
2. Press the power button on each earphone for 8-10 seconds (until double red flashing).
3. Put the headphones back in the case and wait for automatic resynchronization (indicators will light up white).

Once reset, Xiaomi headphones will appear on the list of Bluetooth devices as new. Connect them again, following the standard pair procedure:

Settings → Bluetooth → "Mi True Wireless Earphones" → Connect

3. Update firmware via Mi Fit/Xiaomi Wear

Outdated firmware can cause synchronization conflicts between headphones.

1. Install the official app: — For Android: Xiaomi Wear (new models) or Mi Fit (old models). — For iOS: Xiaomi Wear Lite only (feature limited).
2. Connect the headphones to the smartphone via Bluetooth.
3. Open the app and go to the Devices section → [Your model] → Firmware update.
4. If an update is available, follow the instructions on the screen. Do not interrupt the process, this can lead to complete loss of communication.

For models FlipBuds Pro and Buds 4 available manual download firmware from the official site Xiaomi. firmware files have the extension.ftf and installed through the application.

⚠️ Note: After updating the firmware, the headphones can automatically reset. save the user's equalizer settings in the app in advance.

4.Problems with the charging case: diagnosis and solutions

Often the reason for disconnecting the headphones is a faulty charging case, you can check its performance in the following ways:

For models with wireless charging (for example, FlipBuds Pro) check whether metal objects (keys, coins) are interfering with the case.

Critical information: If the case stopped charging the headphones after falling or getting moisture, do not try to disassemble it yourself - a lithium polymer battery is used inside, which can ignite if handled improperly.

5. Software conflicts: clearing the Bluetooth cache and reinstalling drivers

On Android devices, the accumulated Bluetooth cache can interfere with the proper operation of the headphones.

1. Go to Settings → Applications → Show all applications.
2. Find Bluetooth in the list of system applications.
3. Press Warehouse. → Clear the cache.
4. Reboot your smartphone and reconnect the headphones.

Windows 10/11 may require reinstalling the Bluetooth driver:

Device Manager → Sound, gaming and video devices → [Your headphones] → Delete the device → Update the hardware configuration

If Xiaomi headphones are connected but the sound is only in one channel, check the sound settings on the device:

• 🔊 On Android: Settings → Sound. → Sound quality → Stereo (must be included).
• 💻 On Windows: PCM by the speaker icon → Spatial sound → Shut down.

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If the headphones are connected as "telephone mode" (monosound), manually select the A2DP profile in the Bluetooth device settings.

6. Hardware malfunctions: when without service can not do

If all software methods have been tried, but the headphones still don't sync, the problem may be hardware.

• 🔋 One of the headphones discharges in 10-15 minutes (battery malfunction).
• 🎧 The sound is interrupted even when fully charged (Bluetooth antenna damage).
• 💧 Headphones stopped working after contact with water (oxidation board).
• 🔌 Charging contacts blackened or deformed.

In these cases, it is recommended to contact an authorized service center Xiaomi. the cost of repair depends on the model:

Before visiting the service, check if the warranty period has expired (usually 12 months from the date of purchase).

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If the headphones were purchased on AliExpress or in unofficial stores, Xiaomi warranty does not apply to them.

7. Alternative ways of connecting (if nothing helps)

If you can not restore synchronization between headphones, you can try alternative connection schemes:

Method 1: Connecting separately

Some models (e.g. Buds 3T) support independent left and right earphone connection.

1. Remove the earphone from the case and hold the touchpad for 5 seconds until blinking white.
2. Connect it as a separate device via Bluetooth.

Cons: the sound will be mono, and the functionality is limited (for example, no noise maker will work).

Method 2: Using a Bluetooth adapter

If the headphones only detect one device (like a smartphone) but don’t sync with another (laptop, TV), you can use a Bluetooth transmitter (like the Xiaomi Bluetooth Audio Receiver). Connect it to the sound source and then pair it with the headphones.

⚠️ Note: With such a connection, there may be a delay of up to 200-300 ms, which is critical for watching video.

FAQ: Frequent questions about the separation of headphones Xiaomi