Xiaomi Mi True wireless headphones (including Mi True Wireless Earphones 2/2S/2C and Mi AirDots) have become a popular choice thanks to a combination of sound, convenience and affordable price. However, even with such devices, users sometimes face difficulties with the first synchronization or reconnection. If your headphones are not recognized by your smartphone, only one earphone is connected or there are constant communication interruptions – this article will help to understand the causes and fix problems.
The Mi True synchronization process differs from the standard wired headphone connection and requires several nuances to consider, from the correct sequence of actions to the features of the device’s firmware. We will consider not only the basic steps of connecting to Android and iOS, but also rare scenarios – for example, synchronization with a PC on Windows or MacOS, as well as restoring communication after resetting.
Preparation of headphones Xiaomi Mi True for synchronization
Before you start connecting, make sure the headphones are ready to sync, and even new devices out of the box may require some pre-manipulation.
First, check the charge level of the headphones and the case. If the indicator on the case does not burn or flashes red, connect it to charging for 10-15 minutes. For Mi True Wireless Earphones 2 Basic and 2S, the minimum charge for successful synchronization is 20%. Second, remove both earphones from the case: they must automatically turn on and go to search mode (the indicators will flash white and red alternately). If this does not happen, perform a forced reboot.
- 🔋 Case Charging: Use the Original Cable USB-C (For new models, or Micro-USB (for AirDots 1), avoid cheap adapters, which may not provide enough current.
- 🔄 Reboot the headphones: Put both earphones in the case, close the lid for 5 seconds, then remove them again.
- 📱 Device compatibility: Make sure your smartphone supports Bluetooth 4.2 or later. Mi True Wireless Earphones 3 requires Bluetooth 5.0.
If the headphones have been previously connected to another device, they can automatically try to connect to it, in which case they need to break the pair in the Bluetooth settings of the old gadget or perform a reset (instructions in the next section). Also check if the phone is activated mode Energy Saving - it can block the search for new devices.
Standard synchronization with Android-smartphone
Connecting Xiaomi Mi True to Android smartphones (including Xiaomi, Redmi, POCO) usually happens automatically, but there are nuances for different versions of MIUI firmware.
- Open the case cover and remove both earbuds. They should turn on and start flashing.
- On your smartphone, go to Settings → Bluetooth and activate the search for devices.
- In the list, find the name of your model (e.g. Mi True Wireless Earphones 2S).
- Confirm the connection. Some models will require additional pressing OK in the pop-up window.
If the headphones don’t appear in the list, try the following:
- 🔍 Update the firmware of the smartphone: go to Settings → The phone. → Update the system. MIUI 12/13 The latest Bluetooth patches are critical.
- 📵 Turn off other devices: If you have other headphones or speakers on your phone, they may conflict. Turn them off manually.
- 🔄 Reboot the Bluetooth module: turn off Bluetooth for 10 seconds, then turn it on again. on some smartphones, rebooting the phone helps.
For owners of Xiaomi smartphones with MIUI 14+, a quick connection feature is available: when you open the case cover next to the phone, a pop-up will appear with a suggestion to synchronize the headphones. If this does not happen, check the notification settings for MIUI Bluetooth in the Applications → Permissions Management section.
Case charge ≥ 30%|Headphones removed from the case|Bluetooth on your phone is on|Other devices are offline|Firmware MIUI updated-->
Synchronization with iPhone (iOS) and other devices
While the Xiaomi Mi True is optimized for the Xiaomi ecosystem, it is compatible with the iPhone, but with some limitations. For example, iOS may not work with automatic switching between devices or displaying the charge level of the headphones.
- Open the settings → Bluetooth on the iPhone.
- Remove the headphones from the case and wait until they start flashing.
- In the list of devices, find Mi True... and tap the name.
- Wait 5-10 seconds and the connection will be established without further confirmation.
If the headphones are connected, but the sound is interrupted or there is no stereo effect (only one earphone works), follow the following steps:
- 🎧 Reset headphones: Put both headphones in a case, close the lid for 10 seconds, then remove them and reconnect.
- 📱 Forget the device: In Bluetooth settings on iPhone, find Mi True, click on the i icon and select Forget this device.
- 🔄 iPhone Reboot: Sometimes a simple device reboot helps, especially after an iOS update.
For connecting to a Windows 10/11 or MacOS PC, the algorithm is similar:
- On Windows: Start → Settings → Devices → Bluetooth and other devices → Adding Device → Bluetooth.
- On MacOS: Open System Settings → Bluetooth and click Connect next to Mi True.
Important: On a Windows PC, headphones can be defined as two separate devices (left and right), in which case, connect the right earphone first, which is the master.
Resetting headphones Xiaomi Mi True
If standard methods don't work, you might need to completely reset your headphones, which will bring them back to factory settings and remove all the connections that you saved, and the procedure varies depending on the model:
| Model headphones | Resetting method | Notes |
|---|---|---|
| Mi True Wireless Earphones 2 / 2S | Press and hold the touchpad on both headphones for 15 seconds until the indicators start flashing red and white. | Once reset, the headphones will automatically turn off. Remove them from the case to re-energize. |
| Mi True Wireless Earphones 3 | Put the headphones in the case, open the lid. Press and hold the button on the case for 10 seconds until the indicator flashes orange. | The button is on the back of the case. Don't let it go early! |
| Mi AirDots (1st generation) | Remove the headphones from the case. Press and hold the touchpad on the right earphone for 10 seconds. | The left earpiece will reset automatically, and if not, repeat the procedure separately. |
Once reset, the headphones will go back to the factory settings, and they'll have to be reconnected. If the reset didn't work, check:
- 🔌 Integrity of contacts in case – oxidation or pollution can interfere with charge and synchronization.
- 📦 The new Mi True Wireless Earphones 2S Updates are available through the Mi Home app (instructions in the next section).
- 🛠️ Physical damage: If one of the headphones doesn't turn on or blink, repairs may be needed.
What to do if the reset does not work?
Update the firmware headphones through Mi Home
Some Xiaomi Mi True models (such as 2S and 3) have firmware updates available that fix synchronization errors and improve communication stability.
- Install the Mi Home app from Google Play or the App Store.
- Connect the headphones to your smartphone (they should be in the list of connected Bluetooth devices).
- Open Mi Home, go to Profile → Settings → Add the device.
- Select your headphone model from the list. If they don't show up, tap Another device and select manually.
- After connecting, go to Device Settings → Firmware Update.
It takes 2-5 minutes to update, don't remove the headphones from the case, don't close the app until it's finished, if the update is interrupted, try again, or restart the smartphone.
Following a successful update:
- 🔄 Reconnect the headphones to your smartphone.
- 🎛️ Check the new settings in Mi Home (e.g., Game mode to reduce sound latency).
- 📡 Make sure the sync problem is solved. If not, reset again.
Critical information: for Mi True Wireless Earphones 3, the firmware update via Mi Home is only available for regions with official Xiaomi support (Europe, China, India). In other countries, you may need to change the region in the Mi Account settings.
Solving common synchronization problems
Even after a successful connection, users face typical problems, and consider the most common and ways to fix them:
⚠️ Note: If the headphones are connected, but only one (usually the right one) is sounded, this indicates a loss of communication between the headphones.
| Problem. | Possible cause | Decision |
|---|---|---|
| Headphones don’t appear in the Bluetooth list | Low charge, conflict with other devices, outdated smartphone firmware | Charge the case, disable other Bluetooth devices, update MIUI/Android |
| Only one headphone is connected. | Failure of synchronization between headphones, physical damage | Perform a reset, update the firmware, check the contacts in the case |
| Permanent communication breakdowns | Interference from other devices, weak Bluetooth signal, power saving mode | Turn off Wi-Fi during the test, deactivate the energy saving mode, reconnect the headphones |
| The headphones are plugged in, but there's no sound. | Incorrectly selected sound source, failure in Bluetooth settings | In Bluetooth settings, click on the icon ⚙️ Next to Mi True and choose Use for Calls and Media |
If the problem persists after all the manipulations, check the headphones on another device. If they work normally, there is a problem in your smartphone (possibly a faulty Bluetooth module). If not, contact the Xiaomi service center, especially if the device is warranted.
💡
To check the stability of communication, install the Bluetooth Auto Connect (Android) application, which automatically restores connection at breaks and shows the signal level in real time.
Additional settings and functions
After successful synchronization, you can configure additional settings to improve the user experience, for example, in the Mi Home app (for supported models) you can:
- 🎵 Equalizer: Selection of preset profiles (Bases, Clarity, Voice) or manual setting.
- 🎮 Low Lag Mode: Reduces lag when watching videos or games (relevant for Mi True Wireless Earphones 3).
- 🔕 Touch control setting: assigning touch actions (playback/pause, next track, call voice assistant).
- 📊 Usage statistics: displaying the charge level of each earphone and case.
On Android-smartphones Xiaomi with MIUI 12+ Additional functions are available through Settings → Bluetooth → ⚙️ near Mi True:
- Automatic connection: Turn on the option to make the headphones connect when removed from the case.
- Sound Priority: Choosing between Quality (Best Sound) and Latency (Optimization for Games).
- Charge notifications: Turn on alerts when the battery level is low.
For iPhone, most of these features are not available due to the limitations of iOS, but you can use third-party apps like Headset Battery to monitor charge levels.
💡
Check firmware updates for headphones regularly – they not only fix sync errors, but also add new features (e.g. support for LC3 codecs for better sound).