The Xiaomi Amazfit GTR has become one of the most popular wearables thanks to its combination of stylish design, long battery life and rich functionality. However, even experienced users sometimes have difficulty with basic operations, such as turning off the device. Unlike a classic mechanical watch, it requires a certain sequence of actions that can vary depending on the model and version of the firmware.
In this article, we will go into detail about all possible ways to disable the Amazfit GTR (including the GTR 2/3/4 and GTR Mini models), explain why the device may not respond to standard commands, and give recommendations for resetting in emergency situations.
Method 1: Standard shutdown via the settings menu
The most obvious and recommended method by the manufacturer is to use a built-in menu, which works on all Amazfit GTR models, as long as the device is working and the battery is at least 5% charged.
- Press and hold the physical button (usually located on the right) for 2-3 seconds until the quick access menu appears.
- Scroll down to the Settings (cog icon) and touch it.
- In the settings section, find System → Shutdown (or Power → Disable in new firmware versions).
- Confirm the action by swiping left or clicking on the tick (depending on the model).
If the menu on your watch looks different, it may be due to the firmware version. For example, in the Amazfit GTR 4, the path to turn off is simplified: just hold the 5-second button and a dialog box will appear suggesting that the device be turned off.
Make sure your watch is at least 5 times charged%|Sync data with the Mi Fitness app|Close all active training|Turn off alarm clocks if you don’t need them.-->
⚠️ Attention: On models GTR 2e and GTR 3 Pro, when holding a button for more than 10 seconds, it is forced to reboot, not shut down. If you need to turn off the clock, do not hold the button too long.
Method 2: Quickly shut down via button combination
If the touch screen doesn’t respond or you prefer to use only physical buttons, you can turn off the Amazfit watch. GTR It works on most models, except for the menu. GTR Mini:
- Press and hold a single physical button (on the right side of the case) for 8-10 seconds.
- After a few seconds, the screen will go out, and then the Amazfit logo will appear – this is a signal to start the shutdown process.
- Release the button and wait for a full shutdown (usually takes 3-5 seconds).
This is useful if the watch is stuck or unresponsive to touch, but note that on GTR 4, prolonged hold of the button may cause not a shutdown, but a DFU mode (for firmware), in which case release the button immediately after the logo appears.
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If the watch doesn’t turn off the first time, try plugging it into a 5-10 minute charge, and sometimes a low battery charge blocks the execution of commands.
Method 3: Turn off via Mi Fitness/Zepp
If physical methods don’t work, you can remotely turn off the watch via an official app, which is suitable for all Amazfit GTR models, but requires the watch to be connected to the smartphone via Bluetooth.
Instructions for the Zepp app (new name for Mi Fitness):
- Open the Zepp app on your smartphone and make sure the clock is synced (the device icon must be active).
- Go to the Profile section → My devices. → [Your model. GTR].
- Scroll down and select Device Settings → Further → Turn off.
- Confirm the action in the pop-up window.
In the Mi Fitness app (older versions), the path may be different: Device → Settings → System → Turn off. If there is no shutdown button, update the app to the latest version.
⚠️ Warning: Remote shutdown may not work if the clock is in flight mode or is in energy-efficient mode.
Through the settings menu |Box combination |Through the app on the phone |Never turn off |Another way-->
Method 4: Forced shutdown when getting stuck
If the Amazfit GTR is no longer responsive to taps and touches and the screen is getting stuck on one image, a forced reboot is required, a method that should only be used as a last resort, as it can interrupt background processes (e.g., data synchronization).
Instructions for hard discharge:
- Connect the watch to the charger (even if the battery is discharged).
- Press and hold the physical button for 15-20 seconds.
- The screen should go out and then the Amazfit logo appears - a sign of a successful reboot.
- If the watch does not respond, repeat the action by holding the button for up to 30 seconds.
On GTR 3 and later, after a forced reboot, you may need to re-synchronize with the app. If the watch never turns on, check the charging cable or try another power source.
What if the clock does not turn on after resetting?
Method 5: Shutdown via Recovery Mode (for power users)
If standard methods don’t work and the Amazfit GTR is still on, you can use Recovery Mode, which is suitable for advanced users and can come in handy if the device is infected with a virus or needs to be reset to factory settings.
Step-by-step:
- Completely discharge the clock (wait until it turns off on its own).
- Connect them to charging and immediately press and hold the physical button.
- After 5-7 seconds, the recovery menu will appear.
- Use the touch screen or button to navigate and select Power Off.
In Recovery mode, full Wipe Data is also available, but this will delete all data from the watch, including your workout settings and activity history. Use this method only if other methods have failed.
| Model clock | How to Enter Recovery | Does the shutdown support |
|---|---|---|
| Amazfit GTR (1st generation) | Hold the button + connect charging | Yes. |
| Amazfit GTR 2/2e | Hold the 15 second button when charging | Yes. |
| Amazfit GTR 3/3 Pro | Hold the 20 seconds button without charging | Yes (Power Off only) |
| Amazfit GTR 4 | Hold the 10 sec button. + swipe up | No (reboot only) |
Frequent problems and their solutions
Even after a successful shutdown, Amazfit GTR users may face unexpected challenges, and consider the most common situations and ways to fix them.
- 🔋 Watches don't turn off because of low charge: Connect the device to charge for 10-15 minutes, then try again. On a discharged battery, the system can ignore commands.
- 🔄 After turning off the clock immediately switches on: This may be due to automatically turning on the alarm. Before turning off, cancel all scheduled alarms in the Settings menu → Alarm clocks.
- 📱 App doesn't see hours after shutdown: Reboot smartphone and reconnect Amazfit GTR It's Bluetooth, sometimes it helps to reinstall the Zepp app.
- ⚡ Watches do not respond to the button: Check if moisture has hit the button (especially important for models without certification 5). ATM). Dry the device within 24 hours.
If none of these methods worked, it may be a hardware failure, such as a battery or motherboard malfunction, in which case we recommend contacting Xiaomi service center or an official Amazfit dealer.
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Always sync your data with the app before turning it off – this will prevent you from losing information about your workouts and health.
When is it really necessary to turn off the clock?
Many Amazfit GTR users never turn off their devices, and that's OK -- smartwatches are designed to work around the clock, but there are situations where power outages are not just recommended, but necessary:
- ✈️ Flight: Despite flight mode, some airlines require the complete shutdown of electronic devices.
- 🔧 Firmware Update: When installing a new version of the software via Zepp, the clock may require a restart.
- 💦 Moisture: If the watch is wet (despite water protection), it should be turned off and dried.
- 🔋 Long-term storage: If you don’t plan to use the device for more than a month, turn it off and store it with a battery charge of 40–60%.
Turning off regularly (once every 1-2 weeks) also helps to free up RAM and prevent minor program failures, but don’t do it too often – frequent reboots can shorten battery life.