Many smart gadget users face a situation where the screen remains black after unpacking the long-awaited device. This is absolutely normal for electronics that have been in stock for a long time. In the case of Xiaomi and Amazfit products, this is especially true, since in the factory devices often come with minimal charge to save battery life.
Before you panic and carry your device to the service center, you need to do a few simple things: primary activation requires a connection to a power source. The process of starting a smartwatch can take from a few minutes to an hour, depending on the depth of battery discharge. It is important to understand that modern lithium polymer batteries have built-in protection, blocking work at critically low levels of charge.
In this article, we will discuss in detail all the nuances of the first turn on, software settings and solving common problems. You will learn how to properly prepare the device for operation and avoid errors that can lead to incorrect operation of the activity tracker. Follow the recommendations to ensure that your gadget lasts as long as possible.
Preparation for the first launch and inspection of the completeness
The first step should always be a visual inspection of the device. Make sure that there is no protective film on the screen, which often has a matte structure and can create the illusion of a display turned off. Also check the integrity of the charging cable and the gadget itself for physical damage. The presence of scratches or dents can indicate a fall, which sometimes leads to detachment of the battery plume.
Pay special attention to the contacts. On the back of the Amazfit are metal (contacts) for charging. They should be clean and dry. If you notice oxidation or contamination, gently wipe them with dry soft cloth. The use of liquids or alcohol at this stage is not recommended, since moisture can get inside the case.
- 🔍 Visually inspect the body for the absence of cracks and chips.
- 🧹 Wipe charging contacts with a dry wipe from dust.
- 📦 Make sure you have the original charging cable in the kit.
- 🎋 Remove all protective films from the screen and pulse sensor.
⚠️ Warning: Do not attempt to charge the device if moisture is visible in the port or on the contacts.This may cause short circuit and irreversibly damage the power controller.
The various Xiaomi models may be different. Some smartwatch versions come without a power supply, including only a cable. In this case, it is recommended to use an adapter with a current of no more than 1 Ampere. Using powerful chargers from smartphones with support for fast charging is theoretically possible thanks to the controllers, but for the first time it is better to choose a more gentle mode.
Process of charging and activating the device
The most important step is to connect to the power source. Take the charging cable and attach it to the power supply. USB-Then press the magnetic connector gently to the back of the watch, and the magnets have to navigate the contacts correctly themselves, but sometimes it takes a little movement to fit tightly.
When you plug in, the charge indicator should appear on the screen, and if the screen catches fire and shows battery percentage or lightning, the battery is starting to get power. Depending on the Amazfit model, the device can automatically turn on when a certain charge threshold is reached, usually 5-10%.
Wait about 10-15 minutes, even if the screen goes out after the logo appears. The system may be in deep sleep. If after 15 minutes there is no reaction, try restarting the device if this option is available, or just wait for more. For some models, there is a combination of buttons for forced reboot.
☑️ Pre-insertion check
In rare cases, the screen may remain black, but the device will vibrate when touched, a sign that the firmware is working, but the display is not software activated, in which case waiting for a full charge or connecting to a smartphone helps.
Use of the on and off button and menu
Most Amazfit models (e.g. Bip, GTS, GTR, T-Rex) have a physical button, which can be one or two, depending on the version. It usually requires a long press on the main button for 3-5 seconds. If a short press activates the screen but it goes out, then the device is in standby mode.
On buttonless models, such as some versions of the Amazfit Band or Mi Band, the only way to turn on is when you plug in to charge. Once the logo appears, you control it through a touch screen. If the sensor doesn't respond, make sure the screen is clean and there's no static electricity on it.
| Model of the device | Type of activation | Duration of pressing | Indication |
|---|---|---|---|
| Amazfit Bip / Pace | Side button | 3-5 seconds | Vibration + Logo |
| Amazfit GTS / GTR | Side button | Long-term | The screen lights up. |
| Amazfit Band 5/6/7 | Charging USB | Automatically. | Logo on screen |
| Amazfit T-Rex | Two buttons. | Lower or upper | Vibration. |
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If the power button seems stuck or doesn't get squeezed, don't put too much effort into it. Carefully press a few times next to the button to develop a mechanism.
Once you've successfully turned on, you'll see a Zepp logo or an Amazfit logo, which is a signal that the operating system is booting. QR-code or instructions for installing the app. Don't miss this step, as without pairing with a smartphone, the functionality of the watch is severely limited.
Connection with a smartphone and installation of software
Depending on the year of release and model, it can be Zepp (formerly Mi Fit) or Amazfit. download the app only from official Google Play or App Stores to avoid malware.
Once installed, open the app and register your account. Then go to add the device. The app will ask you to turn on Bluetooth on your phone. Find your device in the list and click "Plug on." The watch screen may show a confirmation code that you need to enter in the app or confirm by clicking.
The pairing process may require permission to access geolocation, contacts and notifications, which is necessary for the correct function of the route tracking and call synchronization. If the clock is not located, try restarting Bluetooth on your smartphone or restarting the application itself.
Often, after the first connection, the watch will offer to update the software. Never interrupt the firmware update process if the battery level is below 50%. Interrupting the system file writing can cause the device to stop responding to commands and require complex recovery.
Configure the main parameters and interface
Once paired successfully, the personalization phase begins, and you can choose from thousands of options available in the theme store. Amazfit is highly customized to display the right widgets: weather, pulse, steps or calendar.
It is important to set up notifications. In the application, under Profile -> Notifications, you can choose which apps will wake the watch. This helps save battery power and avoid being distracted by unnecessary information noise. It is also recommended to set activity goals so that the tracker motivates you to move.
- ⌚ Select and install your favorite dial.
- 🔔 Set up a list of apps to display notifications.
- 🎯 Set realistic goals for steps and calories.
- 🌐 Check time and date synchronization (usually automatic).
⚠️ Note: When setting up notifications for messengers (WhatsApp, Telegram), make sure that the companion app has permission to "Access Notifications" in the Android settings. Without this, the clock will not vibrate when new messages are sent.
Don't forget to check your health settings. To get your calorie and distance counts right, type in your real anthropometrics: height, weight, age and gender. The BioTracker sensor used in the clock relies on that data for calculations.
Solution: The clock is not turned on or off
If the device is acting strange after all the manipulations, try resetting. On some models, the settings menu has System -> Reset. If the menu is not available, you can try to find a small Reset hole on the case (often requires the use of a clip) or use a combination of buttons.
A common problem is that the watch turns on, shows the logo, and turns off. It's a reboot cycle. It could be a firmware failure or a battery failure. Try to leave the device on charge for a few hours, even if it's constantly off. Sometimes the battery gets the minimum charge for stable operation.
What do you do if nothing helps?
It's also worth checking the compatibility of Bluetooth versions. Older phone models may not work properly with new clock protocols. Try connecting the watch to another smartphone. If it's stable, the problem is with your phone's software.
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In 90% of cases, the problem with the inclusion is solved by long-term charging with the original cable and waiting for the minimum battery charge.