Bluetooth on Xiaomi M365 Pro: how to turn on and connect to your phone

The Xiaomi M365 Pro has become one of the most popular vehicles in the city — lightweight, compact and with a decent range. But many owners are faced with the problem of how to properly turn on Bluetooth to sync with the phone? Without this, you can not track speed, battery level or update the firmware through the official Mi Home app.

In this article, we'll look at all the ways you can activate the module, look at the possible errors, and give you troubleshooting tips, and also find out why sometimes the scooter is not visible on the list of available devices, even if everything is done according to the instructions.

Why do you need Bluetooth on Xiaomi’s electric scooter?

The Bluetooth 4.0 BLE module in the M365 Pro performs several key functions:

• 📱 Application Synchronization – displaying speed, mileage, charge level and fault diagnosis.
• 🔄 Firmware update – without Bluetooth connection, it is impossible to install new versions of the software.
• 🔒 Theft protection – Some models support wheel locking via smartphone.
• 📊 Travel statistics — saving routes, average speed and energy consumption.

Without an active connection, you lose half the smart functions of the scooter.

• 🚨 Receive a low battery charge warning.
• 🛠️ Diagnose engine or controller errors.
• 🔋 Calibrate the battery to accurately display the charge level.

It is important to understand that the Xiaomi M365 Pro does not have a physical button to turn on Bluetooth – the module is activated automatically when the scooter is turned on.

Preparation: What do you need to connect?

Before you try to connect the scooter to the phone, make sure that all the prerequisites are met:

Download the Mi Home app (or Xiaomi Home) from the App Store/Google Play

Turn on Bluetooth on your smartphone

Charge the scooter to at least 20% (better to 50%)

Unlock the scooter with a long press on the power button

Be no more than 5 meters away from the device-->

If at least one of the points is not met, the connection may not occur, especially often problems arise due to:

• 📵 Weak signal – walls, metal structures, or other interference interfere with the connection.
• 🔋 Discharged battery – at a charge level below 15%, the scooter can turn off the Bluetooth module to save power.
• 📱 Outdated version of the app – older versions of the Mi Home don’t support new scooter firmware.

Also check that your smartphone supports Bluetooth 4.0 or later.Old devices (like Android 5.0 and below) may not see the scooter in the list of available devices.

Step-by-step: how to turn on Bluetooth and connect to the phone

Now, to the main thing, direct connection, follow the instructions carefully to avoid typical errors.

Step 1. Turn on the scooter.

Press and hold the power button (located on the steering wheel) for 2-3 seconds until the lights light up. Make sure the scooter is unlocked - the display should not display the lock image.

Step 2: Activate Bluetooth on your phone

Open Settings → Bluetooth on your smartphone and turn on the module. On iPhone, this is done through the Control Point (swipe down from the upper right corner), on Android, through the top notification panel.

Step 3: Launch the Mi Home app

Open the app and click Add Device (+) in the upper right corner. In the category list, select Transport → Scooter.

Step 4: Start searching for the device

The app will prompt you to turn on Bluetooth (if it is not already active) and start scanning. The list should appear your Xiaomi M365 Pro with the name of the M365-XXXX species (where XXXX is a unique identifier).

Step 5. Confirm the connection.

Click on the device you find and wait until you sync, and you'll see a "Connected successfully" notification on the screen, and you can see the basic parameters of the scooter in real time.

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If the scooter doesn't appear on the list, try turning it off and on again, and restarting Bluetooth on your phone, sometimes by re-scanning the app.

If the connection is successful but the data is not updated (e.g., speed or battery charge), try:

• 🔄 Reboot the Mi Home app.
• 📱 Reconnect the scooter (forget the device in Bluetooth settings and repeat the procedure).
• 🔋 Check the charge level of the scooter – at low charge, data transmission may be interrupted.

Table: Common mistakes and their solutions

If none of these things worked, try resetting the scooter to the factory.

1. Turn off the scooter.
2. Press the power button and the brake button simultaneously for 5 seconds.
3. Wait for the double beep - this is a confirmation of the reset.

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Resetting will delete all the stored travel data and battery calibration, and use this method only as a last resort.

How to update the firmware of the scooter via Bluetooth?

One of the key benefits of Bluetooth connectivity is that it can update the firmware, and new software versions fix bugs, improve energy efficiency, and add features. Here's how to do this:

Step 1. Check the current firmware version

Open Mi Home, select your scooter and go to Settings → About the device. The current version will be listed in the firmware version bar.

Step 2: Check the availability of updates

In the same section, click Update Checker. If a new version is available, the Update button will appear.

Step 3. Connect the scooter to the charger

Updating the firmware at a charge level below 50% can cause the controller to crash and "brick": connect the scooter to the network and wait until the battery charges at least 60%.

Step 4: Start the Update Process

Click Update and don't unplug the scooter from the phone until the process is complete.This can take anywhere from 5 to 15 minutes depending on the file size.

Step 5. Reset the scooter

After installing the update, the scooter will automatically restart. Wait for the process to be completed (the indicators on the control panel should stop flashing).

Security: How to protect your connection from hacking?

The Bluetooth connection between the scooter and the phone could theoretically be intercepted by intruders, especially if you use the scooter in public, and here are some tips for protection:

• 🔐 Turn off Bluetooth on your phone when you are not using a scooter.
• 📱 Do not connect the scooter to public Wi-Fi networks while you update your firmware.
• 🔄 Regularly update your firmware – newer versions often fix vulnerabilities.
• 🚫 Do not use modified firmware from third-party developers — it may contain malicious code.

Also worth noting is that the Xiaomi M365 Pro does not support Bluetooth encryption at the AES-128 level (unlike newer models like the M365 Pro 2), which means that in theory, traffic between the scooter and the phone can be intercepted, but in practice such attacks are extremely rare – it is easier for attackers to steal the scooter itself than to hack its connection.

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If you often leave the scooter unattended, install an additional mechanical lock. Bluetooth-locking does not protect against physical theft.

Alternative ways to connect (if Bluetooth is not working)

If the Bluetooth module on the scooter is out of order or you can’t connect for other reasons, there are a few workarounds:

1. Use of third-party applications

In addition to Mi Home, there are alternative programs for monitoring the scooter, for example:

• ScooterHacking Utility (for Android)
• M365 Tools (requires root rights on some devices)
• Xiaomi Scooter (unofficial client)

These apps sometimes work better with older firmware versions, but may not support all features.

2 Connection via OTG- Cable

Some enthusiasts connect the scooter to the computer via a USB-OTG adapter and special software (e.g. ST-Link Utility), a technique that requires technical knowledge and is used mainly for manual firmware.

3. Diagnostics through the service menu

There's a hidden service menu on the scooter that you can call with a combination of buttons, for example, to check the status of Bluetooth:

1. Turn off the scooter.
2. Press the power button and the brake button.
3. Turn on the scooter, holding both buttons for 5 seconds.
4. Release the buttons – a service menu will appear on the display.
5. With the power button, select BLE Test and check the status of the module.

If neither method worked, there's probably a hardware problem -- for example, a Bluetooth module went down, and you'd need to repair or replace the controller board.

FAQ: Frequent questions about Bluetooth on Xiaomi M365 Pro