Xiaomi M365 Pro is one of the most popular electric scooters on the market, but many owners face difficulties when connecting to Bluetooth for the first time. Unlike smartphones, where the module is turned on with a single click, it requires the right sequence of actions in the proprietary application. In this article, we will analyze not only the basic steps of activation, but also the nuances of compatibility with different versions of the software, as well as the hidden capabilities of the Bluetooth module, which are silent official documentation.
You will learn how to sync a scooter with a Mi Home or Ninebot app, what to do if the device is not detected, and how to reset the module in case of a failure. Particular attention will be paid to the problems with connection on Android 12+ and iOS 15+, where manufacturers have tightened security policies for Bluetooth devices.
Why does Bluetooth on the Xiaomi M365 Pro not work out of the box?
The Bluetooth 4.0 BLE controller in the Xiaomi M365 Pro is activated only after the first binding to the mobile application, this is done to protect against unauthorized access, as the manufacturer prevents the ability to control the scooter through third-party programs. However, many users mistakenly believe that the module is defective if they do not see the device in the list available for connection.
Another common reason is firmware version conflict, for example, scooters older than 1.5.4 may not support connection to the latest Mi Home versions (above 6.5.0), which requires manual updates via the Ninebot App or reset the controller settings, and it’s worth checking whether the power saving mode on the smartphone blocks the application’s background work, a common problem on Xiaomi, Redmi and POCO devices.
- 🔍 Check the firmware version: Press the power button for 5 seconds, the current version (e.g. 1.6.2) will appear on the display. If it is below 1.5.0, an update will be required.
- 📱 Disable battery optimization: On Android, go to Settings → Apps → Mi Home → Battery → No restrictions.
- 🔄 Reboot the scooter: Turn it off for 30 seconds, then turn it on again - this resets the Bluetooth module cache.
- 🛠️ Check the physical connection: Make sure the module contacts (under the lid near the steering wheel) are not oxidized and fit tightly.
⚠️ Warning: If the scooter was previously linked to another Mi Account, the new owner will not be able to connect without a reset.This requires the original username/password of the previous owner or a support letter to Xiaomi with proof of purchase.
Step-by-step: how to turn on Bluetooth on Xiaomi M365 Pro
The activation process takes no more than 5 minutes, but requires precise steps. Below is a universal instruction that is suitable for all versions of the M365 Pro firmware (including 1.7.4 and later).
Before starting, make sure that:
- 🔋 The scooter is charged at least 30% (at low charge, the Bluetooth module turns off automatically).
- 📲 Bluetooth and Geolocation are enabled on the smartphone (required for Mi Home).
- 🌐 The phone is connected to the Internet (you need to download the device data for the first time).
Charge the scooter to 30%+
Install the Mi Home or Ninebot app
Enable Bluetooth and geolocation on your smartphone
Connect to the Internet (Wi-Fi or mobile data)
Unlock the steering wheel (press the power button 1 time)-->
Step 1: Install the Mi Home app (for Android or iOS) or Ninebot by Segway (recommended for new firmware).
- 🤖 Mi Home for Android
- 🍎 Mi Home for iOS
- 🛴 Ninebot App (alternative)
Step 2: Sign up or sign in to your Mi Account. You can't connect without an account link! If you already have a Xiaomi account (for example, for a smartphone), use it.
Step 3: Turn on the scooter with a short press of the power button. Wait until the Bluetooth indicator (the 🔵 icon or the flashing antenna icon) lights up on the display. If there is no indicator, press and hold the power button for 10 seconds until you hear the beep (this is a module reset).
Step 4. In the Mi Home app, click Add Device (+) → select Transport → Electric Scooter → Xiaomi Mijia M365 Pro. In the Ninebot App, the path is different: Profile → Add Device → M365 Pro.
Step 5. Follow the instructions on the screen. The app will suggest:
- Bring the phone to the scooter (less than 1 meter away).
- Confirm the flashing Bluetooth indicator on the display.
- Enter the serial number (located under the QR- code on the steering column).
- Think of a name for a scooter (like My M365 Pro).
Step 6. Wait until sync is complete (it can take up to 2 minutes). Once you connect successfully, the app will have data on the charge, mileage and status of the device.
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If the scooter is not detected, try connecting via the Ninebot App – this application often works more stable with new firmware.
Compatibility of Xiaomi M365 Pro with different versions of the software
Not all combinations of the scooter firmware and the app version work correctly, and below are compatibility data based on user tests and official Xiaomi updates.
| Scooter firmware version | Mi Home (minimum version) | Ninebot App (minimum version) | Notes |
|---|---|---|---|
| 1.3.0–1.4.5 | 5.5.0 | 2.1.0 | Manual upgrades are required via Ninebot to 1.5.0+. |
| 1.5.0–1.6.1 | 6.0.0 | 2.3.5 | Stable work, but possible lags when synchronized. |
| 1.6.2–1.7.4 | 6.5.0 | 3.0.0 | Support for new features (e.g., cruise control via Bluetooth). |
| 1.7.5+ | 6.8.0 | 3.2.1 | The controller must be updated through the service center. |
If your combination doesn't make it to the table, try rolling back to the old version of the app (e.g. Mi Home 6.0.0 for firmware 1.5.0). Links to the archived versions can be found on the 4PDA or XDA Developers forums.
What to do if Bluetooth is not turned on: 7 ways to solve
If the scooter is not displayed in the list of devices or the connection is constantly broken, use these methods (from simple to complex).
- 🔄 Reboot the scooter: Turn it off for 1 minute, then turn it on. Retry connecting.
- 📱 Reset Bluetooth settings on your phone: Go to Settings → Bluetooth → Forget the device (Xiaomi M365 Pro), then try connecting again.
- 🔧 Firmware Update: If the software version is older than 1.5.0, update it through the Ninebot App (Firmware Update section).
- 🔌 Module Contact Check: Unscrew the 4 screws on the steering column and make sure the Bluetooth board connector is tightly connected to the motherboard.
- 📡 Change region to Mi Home: In your account settings, select Mainland China, which sometimes solves connection problems.
- 🔑 Controller reset: Press the power button for 10 seconds until you hear a double signal, which will return the Bluetooth settings to factory settings.
- 🛠️ Module replacement: If nothing helps, the Bluetooth chip itself may have failed (a common problem after falls or moisture).
⚠️ Warning: When updating your firmware through the Ninebot App, do not interrupt the process or turn off the scooter, which can lead to a "bricking" of the controller. If the battery runs out during the upgrade, you can only restore the operation through the ST-Link in the service center.
Hidden functions of the Bluetooth module: what your scooter can do
Many Xiaomi M365 Pro owners use Bluetooth only to display charge in the app, but the module supports much more features.
- 🔒 Stealing lock: In the Mi Home, you can activate the Anti-Theft function – the scooter will vibrate and make a sound when trying to leave without unlocking through your phone.
- 📊 Advanced telemetry: The app shows not only the charge, but also the controller temperature, battery voltage, and engine errors (if any).
- ⚡ Riding mode setting: With the Ninebot App, you can change the top speed (up to 25 km/h), recovery level and brake sensitivity.
- 🔄 Air Update (OTA): New firmware downloads directly via Bluetooth, without the need to connect to a PC.
- 🎵 Sound signals: You can adjust the on/off melody or overclocking signal (Sound Alert function in the Ninebot App).
How to Enable Sport Mode via Bluetooth
There are also informal features for power users, such as the M365 Tools app (available on GitHub) that allows you to:
- Increase engine power to 500W (instead of the standard 350W).
- Turn off the speed limit of 30 km/h (illegal in most countries!).
- Set up custom overclocking profiles (for example, a smooth start for riding with a child).
But remember, these changes take the device out of warranty and can overheat the controller. Use them at your own risk!
Security: How to protect a scooter from hacking via Bluetooth
The Bluetooth module in the Xiaomi M365 Pro is vulnerable to BlueBorne-type attacks, where an attacker can gain control of the device up to 10 meters away.
- 🔐 Turn off Bluetooth after use (in the Mi Home app, click Disconnect).
- 📱 Do not connect the scooter to public Wi-Fi — this could allow hackers to intercept the synchronization data.
- 🔄 Regularly update the firmware – new versions close vulnerabilities (for example, 1.7.4 fixes an unauthorized access error).
- 🛡️ Use two-factor authentication for your Mi Account.
If you suspect that the scooter has been hacked (for example, it spontaneously turns on or shows incorrect data in the application), perform a full reset:
- Unscrew the 4 screws on the steering column and disconnect the battery for 5 minutes.
- Connect the battery back and turn on the scooter.
- Press the power button for 15 seconds until you hear a triple signal.
- Connect again via Mi Home as a new device.
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If you sell a scooter, make sure to reset and untie it from your Mi Account. Otherwise, the new owner will not be able to connect!