Xiaomi Mi True Wireless Earbuds (including the Basic 2, Basic 2S, Air 2 and Air 2 Pro) sometimes lose communication between the left and right headphones, manifesting as no sound in one of the headphones, inability to connect to the phone or chaotic flashing of indicators, the reason lies in the failure of synchronization between devices — a procedure that the manufacturer calls “pairing”.
Unlike wired analogues, TWS-True Wireless Stereo headphones require pre-binding to each other before connecting to a sound source, and if you buy a new pair, reset your settings, or experience a software failure, you'll have to repeat this procedure. In this article, we will discuss the official method of pairing, alternative methods for “stubborn” devices and typical errors that make headphones refuse to work together.
Why are Xiaomi Mi True Wireless headphones not paired with each other?
Before you start setting up, it is important to understand the cause of the problem, most often the synchronization failure occurs due to:
- 🔋 Battery discharge – if one of the headphones sat at zero, it will not be able to send a pairing signal.
- 📱 Conflict with another device – headphones could “remember” an old connection (for example, to another smartphone or PC).
- 🔄 Software failure - after updating the firmware or abrupt power outage.
- 🎧 Mechanical damage - ingress of moisture, fall or wear of contacts in the case.
- 🛠️ Incorrect reset – the user tried to return the settings to the factory, but interrupted the process.
In 80% of cases, the problem is solved by a complete reset and repairing, but if the headphones are physically damaged (for example, do not charge in the case or do not respond to buttons), repair may be necessary.
How to connect headphones Xiaomi Mi True Wireless with each other
The sync procedure is the same for most Xiaomi models, but may be slightly different for the Air 2 Pro (due to touch controls) and Basic 2S (with physical buttons).
- Check the charge. Make sure both earbuds are in the case at least 10 Indicators on the cover shall be lit white (charge) >50%) or orange (charge) <50%). If the indicators do not burn - the problem is in the case or batteries.
- Remove the headphones. Take both modules out of the case. They must automatically turn on (red/white LED flashes).
- Reset to factory settings: For Basic 2/Basic 2S: press and hold both buttons on the headphones for 15 seconds until the indicators start flashing red and white alternately. For Air 2/Air 2 Pro: tap and hold the touchpads on both headphones for 10 seconds until you hear the beep.
Pairing.
white-coloured
Connection to the telephone
Bluetooth
Mi True Wireless Earbuds
If one of the headphones still doesn’t work after these actions, move on to alternative methods (see the next section).
☑️ Checklist before pairing
Alternative synchronization methods (if the official one does not work)
If the standard procedure didn't work, try one of these methods, which are suitable for cases where the headphones don't respond to a reset or are not detected by the case.
Method 1: Forced pairing through a cover
This method works for Basic 2S and Air 2: models.
- Put both headphones in the case and close the lid.
- Connect the case to a power source (e.g., Power Bank).
- Press and hold the button on the case (near the indicator) for 30 seconds. the indicator should flash three times red - this is a signal to reset the connection.
- Remove the headphones – they should sync automatically.
Method 2: Manual pairing via Bluetooth (for Android)
If the headphones are defined as two separate devices (Mi True). Wireless_L and Mi True. Wireless_R), execute:
- Open the Settings. → Bluetooth on your phone.
- Delete both Mi True Wireless records (forget devices).
- Turn on the developer mode on your phone (if not already enabled): go to Settings → About Phone → MIUI version and press 7 times.
- Return to Settings → Additional → For developers and activate Turn on Bluetooth HCI Sniffer.
- Try connecting to the headphones again – the system should suggest combining them into a stereo pair.
If at least one of the points is not fulfilled, repeat the pairing procedure or contact for support.
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The main sign of successful synchronization is that headphones should connect to the phone as one device, rather than as two separate devices ( L and R).