Xiaomi AirDots headphone synchronization issues are one of the most common user complaints: Does one headphone connect to the phone and the other keep silent? Or do both work separately but don't want to play the sound together? This is a situation familiar to many owners of Xiaomi wireless headsets, especially after a firmware update, prolonged inactivity or mechanical damage.
In most cases, the problem is solved in 5-10 minutes without going to the service center. The main thing is to understand the reason: whether the headphones disconnected due to a failure, whether one of them discharged unevenly, or requires a complete reset. In this article, we will discuss all possible ways to connect the left and right headphones Xiaomi AirDots, including AirDots Basic, AirDots Pro, AirDots 2/3 and Redmi AirDots.
Why Xiaomi AirDots Headphones Arenβt Connected
Before you start repairing or resetting, it is important to identify the root of the problem, and here are the most common reasons why left and right earbuds stop working together:
- π Uneven battery charge. One earphone is more depleted than the other, and the system blocks synchronization until the level of charge is equalized.
- π± Firmware failure: After updating the software through the Mi Home or Xiaomi Wear app, a software conflict could occur.
- π Automatically shutting down one earbud, and if you've only used one headphone for a long time (like the right one), the second one might have forgotten the pair settings.
- π₯ Mechanical damage: Fall, moisture or strong clamping of contacts in the case often lead to hardware malfunctions.
- π‘ Interference from other devices: Headphones can conflict with other gadgets at 2.4 GHz (Wi-Fi routers, microwaves, wireless mice).
In 80% of cases, the problem is software-based and is fixed by resetting or forced synchronization, and if the headphones are physically damaged (for example, the lights do not burn or there is no sound even when connected separately), repair or replacement will be required.
Preparing for synchronization: what to do before resetting
Before you reset your settings, follow a few simple steps that will help you avoid unnecessary manipulation and save time:
- Check the charge of the case and headphones. Connect the case to charge for 10-15 minutes, even if the indicator is on. Sometimes the contacts oxidize, and the real charge is lower than displayed.
- Remove both headphones from the case and wait until they automatically turn on (white/red light flashes).
- Make sure the headphones are not connected to other devices. Turn them off in Bluetooth settings on all previously paired gadgets (smartphone, laptop, tablet).
- Reboot your smartphone. Sometimes the problem isn't with the headphones, but with the cache of the phone's Bluetooth module.
If the headphones are still not connected after this, move to forced synchronization, but first check if one of the headphones is on a red indicator for more than 10 seconds - a sign of deep discharge that requires a separate "resuscitation" procedure.
βοΈ Preparation for synchronization
Method 1: Forced case synchronization (for most models)
This is the most versatile method that works on Xiaomi AirDots Basic, AirDots 2, AirDots 3 and Redmi AirDots.The point is to βresetβ the current connection settings and make the headphones re-find each other.
Step-by-step:
- Put both headphones in the case and close the lid.
- Connect the case to the charger (even if it is charged).
- Press and hold the button on the case for 15-20 seconds until the indicator flashes red and white (on some models β only white).
- Open the case cover. The headphones should automatically turn on and sync (the indicators will light up white and start flashing in sync).
- Connect to your headphones via Bluetooth on your smartphone and they should appear as a single device (e.g. Mi True Wireless Earphones).
If the headphones flash separately (out of sync), repeat the procedure. On AirDots Pro and AirDots 3 models, you may need to hold the button for up to 30 seconds.
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If the button on the case does not respond, try pressing it with a pencil or toothpick - sometimes the contacts become dirty and require more accurate pressing.
Method 2: Manual resetting (if synchronization does not help)
If forced synchronization doesnβt work, youβll need a full reset, which is suitable for all models, but AirDots Pro and AirDots 3 may have different button combinations.
Instructions for AirDots Basic, AirDots 2, Redmi AirDots:
- Press and hold the touchpads on both headphones simultaneously for 10-15 seconds until the lights start flashing red and white.
Instructions for AirDots Pro and AirDots 3:
Once reset, the headphones will be like new ones β you need to reconnect them to your smartphone via Bluetooth. If the reset didn't work, check if you need a firmware update.
What to do if the reset does not work?
Method 3: Update the firmware through the official application
Outdated firmware is a common cause of sync problems, especially after an Android or iOS update. Xiaomi regularly releases patches for AirDots that fix connection bugs.
How to update firmware:
- Install the Xiaomi Wear app (for Android) or Mi Home (for iOS).
- Connect your headphones to your smartphone (even if they work separately).
- Open the app, find your headphone model in the list of devices.
- Go to the Settings section β Update the firmware.
- If a new version is available, click Update and wait for the process to complete (donβt turn off the headphones!).
| Model | Current version of the firmware | The latest available version | Notes |
|---|---|---|---|
| AirDots Basic | 1.4.0.8 | 1.7.1.0 | Fixes connection issues with iOS 15+ |
| AirDots Pro | 2.3.1.5 | 2.7.0.1 | Adding support AAC-codec |
| AirDots 2 | 1.2.6.0 | 1.9.3.2 | Improves the stability of communication |
| Redmi AirDots | 1.0.12 | 1.5.8 | Fixes a bug with the "hang" of the left headphone |
If the app doesnβt find updates but problems remain, try rolling back the firmware to the previous version via AirDots Flasher (instructions are available on the 4PDA and XDA-Developers forums).
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Updating your firmware is the most reliable way to fix software failures, but make sure your headphones are at least 50% charged before the procedure.
Method 4: Check and clean contacts (if the headphones are not charging)
If one of the headphones does not charge in the case or discharges too quickly, the problem can be in oxidized contacts or their contamination, which leads to uneven charge and, as a result, the inability to synchronize.
How to clean contacts:
- π§΄ Use a cotton swab dipped in alcohol (at least 70%) to gently wipe the metal contacts on the headphones and inside the case.
- πͺ If the oxidation is strong (green coating), you can use a stripe for mechanical cleaning (without pressing!).
- π After cleaning, put the headphones in the case and wait 10 minutes β this time is enough for the contacts to βgrow worn outΒ».
If the contacts are physically damaged (e.g. bent), they can be neatly aligned with a needle, but be careful, damage to the board inside the earphone will lead to complete inoperability.
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To prevent oxidation, wipe your contacts once a month with a dry cotton swab, and avoid storing headphones in wet areas (such as the bathroom).
What to do if nothing helps: Diagnostics of hardware problems
If all of the above methods fail, it's likely a hardware problem, and here are the signs that you're experiencing a physical malfunction:
- π¨ One of the headphones does not turn on (does not respond to pressing, does not flash the indicator).
- π There is no sound in the headphone, but the indicator is on.
- π The headphone does not charge in the case, although the contacts are clean.
- πΆ The headphone connects to the phone, but does not sync with the steam even after resetting.
In such cases, there are two options:
- Official centers Xiaomi charge for repairs from 1,500 to 3,000 rubles (depending on the model and malfunction).
- You can find original parts on AliExpress or Avito (for example, the left or right AirDots 2 earphone costs ~ 1000-1 500 rubles).
Before buying a new headphone, make sure that the problem is not in the case - try charging the headphone from another case (from friends or in the service).