How to connect the Amazfit watch with the Xiaomi phone: full instruction with error solutions

Amazfit smartwatches and Xiaomi smartphones (including Redmi and POCO sub-brands) were created as part of a single ecosystem, but in practice, users often face synchronization problems, due to the features of MIUI firmware, limitations in the background activity of applications and differences in Bluetooth versions. This article will not only explain how to connect the watch to the phone, but also help to customize it for maximum functionality – from notifications to health monitoring.

We will discuss the current connection methods for the Amazfit GTR 4, GTS 4, Bip 5 and others, taking into account the nuances of the latest versions of Zepp OS (2.0+) and MIUI 14/15. Particular attention is paid to typical errors such as “cannot find the device” or “persistent communication breaks” that occur even with the correct connection. If you have already tried to connect gadgets but encountered problems, skip the basic steps and go straight to the problem solving section.

Device requirements before connection

Before you start syncing, make sure your devices meet the minimum requirements, which will save you 80% of the potential problems:

• 📱 Smartphone Xiaomi: version of Android 8.0+ (for Amazfit GTR 4/GTS 4 — Android 9.0+). On devices with MIUI 12 And below, there may be problems with the background work of the Zepp application.
• ⌚ Amazfit watches: check model compatibility on the official Zepp website. for example, Amazfit Bip U Pro does not support some features on Xiaomi 11 Lite NE Due to the limitations of Bluetooth 5.0.
• 🔋 Battery charge: at least 50% on the watch, 30% on the phone.
• 📶 Internet connection: the first setup will require stable Wi-Fi or mobile Internet (Zepp app downloads branded watch software).

Important: If you use Xiaomi with global firmware (like the Redmi Note 12 Pro+ 5G Global), there will be fewer problems than the Chinese versions (China ROM), which often block the background activity of applications, leading to loss of communication with the watch after 10-15 minutes.

Installation and configuration of the Zepp application

The official Zepp app (formerly Amazfit) is the only way to fully connect your watch to your phone.

• 📲 Google Play: link for Android. Suitable for all Xiaomi smartphones, except for models without Google services (for example, Xiaomi Mi). A3 pure Android).
• 🌐 Official website: alternative download APK. Relevant for China Users ROM, Where Google Play is blocked.
• ⚠️ Do not use third-party stores like APKMirror or Aptoide, as there are often outdated versions of the application (for example, they are not available, v6.10.0 topical v6.20.1), They do not support new watch models.

After installation:

1. Open Zepp and register an account (via Google, Facebook or phone number).
2. Log in to the profile and select the region "Russia" (important for the correct display of weather and local notifications).
3. Allow all requests of the application: 📍 Geolocation (for tracking runs). 📱 Notifications (access to the SMS messenger). 🔋 Auto Start and Background (Critical for the MIUI!).

💡

If you don’t see Zepp in the notifications app list after you install, go to Settings → Applications → Application Management → Zepp → Permissions → Notifications and turn them on manually.

Step-by-step connecting the clock to the phone

Now, to the connection process itself, follow the instructions in strict order, and skipping steps often causes failures.

1. Activate Bluetooth on your phone and watch: On Xiaomi: swipe down from the top edge of the screen and click on the Bluetooth icon (or go to Settings → Connections → Bluetooth). On Amazfit: press the power button for 3 seconds until the menu appears, and select "Pair" (on some models you need to swipe down and tap the Bluetooth icon).
2. Start a device search in the Zepp app: Click Add Device on the home screen. Select your watch model from the list (e.g. Amazfit GTR 4). Confirm that the indicator on the watch flashes blue (meaning it’s ready to connect).
3. Confirm pairing: The phone will show a code (e.g., 123456). Compare it to the code on the watch screen. Click "Confirm" on both devices.

Wait for firmware updates

• Once connected, Zepp will automatically check the software’s relevance. If an update is available, do not interrupt the process (it can take up to 20 minutes).
• On Amazfit GTS 4 and later, the firmware update requires a Wi-Fi connection.

Critical: If the watch is no longer responsive to touch during the pairing phase, reset it to factory settings. To do this, press the side button for 10 seconds until the Amazfit logo appears.

Set up MIUI for stable operation

Even after a successful connection, the watch can shut down after a few minutes, and the reason for this is the aggressive optimization of the battery in MIUI.

1. Turn off optimization for Zepp: Go to Settings → Applications → Application Management → Zepp → Battery → Battery Optimization. Select “No Limits”.
2. Enable Auto Start: In the same application settings, find the "Outstart" item and activate it.
3. Disable closing in background: In Settings → Apps → Zepp → Permissions → Additional → Closing in background, select “Prohibit”.

Set the priority of notifications

MIUI 14+

• Go to Settings → Notifications → Priority of notifications.
• Add Zepp to your list of priority apps.

Xiaomi models with Hybrid ROM (such as the POCO X5 Pro) may not display the contact name when an incoming call.

• Make sure your contacts are synced with your Google account (not with your Google account) MI-account).
• In the settings of the watch, turn on "Show the caller's name" (Clock settings → Notifications → Calls).

Activation of health and sports functions

The Amazfit watch supports more than 150 sports modes and advanced health monitoring, but many features are disabled by default.

• 🏃 Sports Modes: Go to Profile in Zepp → My device. → Sports. Add the activities you want (e.g., "Swimming," "Cycling") to your favorites. On the watch, swipe up on the home screen and select mode.
• ❤️ Monitoring of the heart and SpO₂: Include “Continuous Heart rate Monitoring” in the Settings of the Watch → Health → Heart rate, to measure oxygen in the blood (SpO₂) Select "Auto" or "Manual" mode.
• 💤 Sleep tracking: Activate Smart Sleep Mode in your health settings. Set your alarm with Zepp, it will vibrate on your watch without disturbing others.