How to sync Xiaomi Mi True Wireless Earphones 2 Basic headphones with each other: the complete guide

Xiaomi Mi True Wireless Earphones 2 Basic wireless headphones are popular due to their affordable price and stable work. However, many users face the problem when one headphone stops syncing with the other, the sound is only in one device or the connection is constantly lost, most often after a long downtime, updating the firmware of the smartphone or mechanical impact (for example, a fall).

In this article, we will explore all the possible ways to synchronize Mi True Wireless 2 Basic headphones, from basic methods to resets and manual reconnects, and learn how to avoid the typical errors that lead to a connection break, and what to do if standard instructions do not help, and this material is suitable for both beginners and experienced users who want to understand the technical nuances.

Why Xiaomi Mi True Wireless 2 Basic headphones are losing sync?

Before you start setting up, it's important to understand why the problem is happening.

• 🔋 Battery discharge – if one of the headphones is discharged stronger than the other, it can automatically disconnect from the pair.
• 📱 Firmware failure – after updating the Bluetooth module of the smartphone or the headphones themselves, the connection may be broken.
• 🎧 Mechanical damage – falling or getting moisture sometimes causes damage to contacts inside the case.
• 🔄 Manual shutdown – if you manually disabled one earphone in Bluetooth settings, the system may not restore the pair automatically.
• 🛠️ Resetting settings – after resetting the headphones to factory parameters, re-synchronization is required.

In most cases, the problem is solved software-based, without going to the service center, but if the headphones are physically damaged (for example, after a fall in the water or a heavy impact), repair may be necessary.

Preparing for synchronization: what to do in advance

Before you start setting up, follow a few simple steps to avoid typical errors:

1. Charge headphones and case. Make sure both the headphone and the charger case are at least 30% charged. If the indicators on the case are not burning, plug it into charging for 10-15 minutes.
2. Check Bluetooth on your smartphone. Make sure Bluetooth is on and there are no old headphone records in the list of connected devices (you better delete them).
3. If the headphones have been lying unused for a long time, wipe the metal contacts on the headphones and inside the case with a dry cotton swab - oxidation can interfere with charging and synchronization.

It is also recommended to restart the smartphone if you have previously had problems connecting other Bluetooth devices, which will help to eliminate software failures on the phone side.

Charge the case and headphones up to 30%+

Remove old Bluetooth connections

Clear the contacts of headphones and case

Reboot your smartphone

Check Bluetooth on another device (if possible)-->

Method 1: Automatic synchronization through the case

The easiest method is to use a charging case to automatically restore the pair, which works 80 percent of the time and doesn't require any additional manipulation.

1. Place both headphones in the case and close the lid.
2. Wait 10-15 seconds – the headphones should go out (this means they are off).
3. Open the case cover. The headphones will automatically turn on and sync with each other, and the successful connection is signaled by the flashing of a white indicator on both devices.
4. Take the headphones out of the case and connect them to the smartphone via Bluetooth.

If you only have one earpiece after that, try re-placing them in the case and wait 20 to 30 seconds, sometimes taking 2-3 attempts to synchronize successfully.

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If the headphones are on red, it means low charge. Charge the devices before white light appears, otherwise the synchronization may not pass.

Method 2: Manual reset and re-pairing

If the automatic sync doesn't work, you'll have to reset the headphones completely, and this method will bring the devices back to their factory settings and make them reset the pair.

Resetting instructions:

1. Place both headphones in the case and close the lid.
2. Press and hold the touchpad on both headphones simultaneously for 15 to 20 seconds. The indicators should start flashing red and white.
3. Release the buttons when the indicators start flashing red-white-red (this is a reset signal).
4. Get the headphones out of the case – they will automatically turn on and start searching for each other.
5. Connect them to your smartphone via Bluetooth (the list of devices will appear Mi True Wireless Earphones 2 Basic).

After resetting, the headphones may require re-tuning gestures (like double-tapping to control playback).This is normal - just perform the initial setup via the Mi Home app or manually.

⚠️ Warning: Do not interrupt the reset process if the indicators start flashing red and white.Premature release of the buttons can lead to an incomplete reset, and the headphones do not sync.

Method 3: Using the Mi Home application for diagnosis

If manual reset didn’t help, try connecting the headphones through the official Xiaomi Mi Home app, which allows you to check the status of devices, update the firmware and perform diagnostics.

Step-by-step:

1. Install the Mi Home app from Google Play or the App Store.
2. Sign up or sign in to your Xiaomi account.
3. Click Add Device (+) → Select Audio → Mi True Wireless Earphones 2 Basic.
4. Follow the instructions on the screen. The app will prompt you to turn on your headphones and confirm your connection.
5. After successful pairing, go to the headphone settings and check the Device Status section. If there are warnings (for example, No connection between the headphones), reset directly from the application.

In some cases, Mi Home offers to update the firmware of the headphones. Always agree to an update, as new versions of the software often fix synchronization errors.

Table: Comparison of synchronization methods

If neither method worked, the problem may be a hardware malfunction, in which case it is recommended to contact the Xiaomi service center or check the headphones on another smartphone / tablet.

Common Mistakes and How to Avoid Them

Many users make the same mistakes when trying to sync their headphones, and here are the most common ones:

• 🔌 Ignoring charge. Trying to sync headphones to a dead battery often causes failures. Always check the charge level through the indicators on the case.
• 📵 Incomplete reset. If you manually reset the buttons too early, the headphones won't go back to factory settings.
• 📱 Old Bluetooth connections. If you have records of previous Mi True Wireless connections on your device list, new headphones may conflict with them. Always delete old records.
• 🔄 Using a non-original charging cable, cheap cables may not provide stable power, which leads to synchronization failures.

Another common mistake is trying to sync your headphones more than 1 meter from your smartphone, so keep your devices as close as possible to avoid interference for the first time.

⚠️ Note: If you use headphones with an iPhone, before reset, turn off the Auto Switch function in Bluetooth settings.

What do you do if nothing helps?

If you’ve tried all the ways but the headphones still don’t sync, follow these steps:

1. Check the headphones on another device (another smartphone, tablet or PC) if they work normally, the problem is in your phone.
2. Update your smartphone firmware. Sometimes Bluetooth bugs get fixed in newer versions of the OS.
3. Contact Xiaomi support. By providing the serial number (located on the case), you can find out if your problem is a known bug.
4. Contact the service center if the headphones are physically damaged or do not respond to a reset.

In rare cases, the problem may be regional headphone firmware, such as if you bought a device in China and use it in Russia, there may be conflicts, and the solution is to reflash the headphones through Mi Home to the global version of the software (if available).

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If the headphones don’t sync even after reset, the most likely causes are hardware failure (30%), firmware conflict (20%) or smartphone software failure (50%).

FAQ: Frequent questions about synchronization Mi True Wireless 2 Basic