Xiaomi Mi True Wireless Earbuds synchronization: the full guide

Why Xiaomi Headphones Stop Syncing and How to Fix It

Xiaomi Mi True Wireless Earbuds (including Basic models) 2, SE, Pro and Air 2/3) Sometimes they lose touch with each other or with a smartphone, which can be manifested as a lack of sound in one earphone, intermittent operation or complete shutdown, and the causes can range from software failures to mechanical damage to contacts in the case.

80 percent of the time, the problem is solved by resynchronizing the headphones with each other and the sound source. However, many users make mistakes during the reset phase or perform the connection procedure incorrectly. This article provides step-by-step instructions for all models, including the rare cases where standard methods don't work.

If your Mi True Wireless suddenly disconnect, don't rush to bring them to the service.

• 🔋 Case and headphone charge – at a level below 10%, synchronization may be interrupted.
• 📱 Firmware version – legacy software often causes conflicts (especially on Android 12)+).
• 🔄 Reset to factory settings – most problems are solved in this way.

Preparing for synchronization: what to do before the start

Before you start setting up, make sure you follow all the preliminary steps, which will save time and eliminate typical errors.

First, check the charge of the devices. Headphones should be charged at least 30%, and the case should be charged 20%. If the indicator on the case flashes red, connect it to charging for 10-15 minutes. Use the original cable. USB-C Certified analogue – cheap wires may not provide sufficient current.

Second, update your firmware on your smartphone and headphones.

1. Open the Mi Home or Xiaomi Wear app.
2. Go to the Devices section → Headphones → Settings → Update of the PO.
3. If a new version is available, install it (the process will take 5-10 minutes).

The third important thing is device compatibility, and the Mi True Wireless headphones officially support:

• 📱 Smartphones on Android 6.0+ (recommended 8.0 and above).
• 🍎 iPhone with iOS 10+ (But some functions, such as customizing gestures, may not work).
• 💻 Laptops and PCs with Bluetooth 4.2+ (Windows 10/11 You may need to manually install drivers).

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If your headphones have previously connected to another device, remove them from the list of associated gadgets. On Android, this is done in Settings. → Bluetooth → ⚙️ (headphone) → Delete.

Synchronization of headphones with each other (mating)

If one of the Xiaomi Mi True Wireless headphones doesn't make sound or connects separately, they need to be paired, which resets the current connection settings and creates a new pair.

Instructions for all models (Basic) 2, SE, Pro, Air 2/3):

1. Place both headphones in the case and close the lid.
2. Open the lid and hold the button on the case (or the touchpad on the headphones if the button is not) for 10-15 seconds until the indicator starts flashing red and white alternately.
3. Close the case cover and wait 30 seconds – the headphones are automatically synchronized.
4. Open the lid: If the indicator is white, the mating has been successful.

For Air models 2/3 sensory:

• 👆 Touch and hold both earbuds at the same time for 8 seconds until you hear the beep.
• 🔄 After the signal, place the headphones in the case - they will reboot and synchronize.

Important: If your headphones don't sync after reset, check the contacts in the case for oxidation or dirt. Wipe them with a cotton swab dipped in alcohol.

Connecting to a smartphone: step-by-step instructions

After successfully pairing the headphones together, you need to connect them to the sound source, and consider the process for Android and iOS.

For Android (Miui, Samsung, Pixel, etc.):

1. Open the case cover - the headphones will automatically go into pairing mode (the indicator flashes white).
2. On your smartphone, go to Settings → Bluetooth and turn on device search.
3. In the list, find Mi True Wireless Earbuds and tap by name.
4. Confirm the connection (if required) PIN, Use 0000).

For iPhone (iOS 10 and higher):

1. Open the case cover and bring it to the iPhone (distance not more than 10 cm).
2. A pop-up window will appear on the screen with a suggestion to connect - click Connect.
3. If the window does not appear, go to Settings. → Bluetooth and select headphones manually.

Once connected, check the sound in both headphones. If one of them is silent:

• 🔄 Reset the headphones (put in the case for 10 seconds, then pull out).
• 📱 In Bluetooth settings on your smartphone, forget the device and connect again.
• 🎧 Check the sound balance in your phone settings (on Android: Settings) → Sound. → Stereo balance).

Solving common synchronization problems

Even after you follow the instructions correctly, there can be problems, and let's look at the typical scenarios and how to fix them.

Problem 1: Headphones are not defined by a smartphone

• 🔌 Check if the phone is Bluetooth enabled and in visibility mode.
• 🔄 Reboot your smartphone and headphones (place them in a case for 20 seconds).
• 📵 Make sure the headphones are not connected to another device (e.g. a laptop).
• 🛠️ Update the firmware headphones through Mi Home or Xiaomi Wear.

Problem 2: The sound is interrupted or lost in one earphone

Problem 3: Headphones are connected but quickly disconnected

⚠️ Note: If the headphones are turned off 5-10 seconds after you connect, this may indicate a conflict of Bluetooth profiles. Remove all previously saved devices called Mi True Wireless in the phone settings and connect again.

For Air models 2/3 Also check the automatic shutdown settings in the Xiaomi Wear app:

1. Open the app and select your headphones.
2. Go to Settings. → Auto-disconnection.
3. Turn off the option to turn off when placed in the case, if it is active.

Configure additional functions after synchronization

After successful connection, you can configure additional parameters for ease of use.

1. Customization of touch gestures (available for Air) 2/3 and pro):

• 👆 Double touch: playback/pause, next track or call voice assistant.
• 👇 Triple touch: previous track or sound switching off.
• 🔇 Retention: on/off noise reduction (if supported).

Change the purpose of gestures can be in the application Xiaomi Wear in the section Management → Gestures.

Sound adjustment:

• 🎵 Equalizer: Select a pre-profile (Bases, Classics, Speech) or create your own.
• 🔊 Noise reduction (for Air 2 Pro and later): activate in Settings → ANC.
• 📢 Transparent mode: allows you to hear surrounding sounds without removing headphones.

Update of firmware:

Regular updates improve connection stability and add new features to check the relevance of the software:

1. Open Xiaomi Wear.
2. Select your headphones in the list of devices.
3. Slip on the three dots in the top right corner and select the firmware update.
4. If a new version is available, follow the instructions on the screen.

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After updating the firmware, the headphones automatically reboot and reconnect to the smartphone. Do not interrupt the process, even if the indicator on the case is gone - wait for the beep.

Synchronization with multiple devices (multipoint)

Xiaomi Mi True Wireless headphones (except Basic 2) support connecting to two devices at the same time, which is convenient if you use both a smartphone and a laptop.

How to connect to the second device:

1. First, connect the headphones to the first device (such as a smartphone).
2. Open the case cover and put the headphones in pairing mode (hold the button on the case for 3 seconds until the indicator starts flashing white).
3. On the second device (laptop), turn on Bluetooth and find Mi True Wireless in the list.
4. Connect – the headphones will automatically switch between devices depending on activity.

Multipoint limitations:

• 🎵 You can only play sound from one device at a time.
• 📞 When incoming call to the smartphone headphones will automatically switch to it.
• 🖥️ Windows may require manual reconnection after sleep/hybernation.

⚠️ Warning: If the headphones don't switch between devices, disconnect them from one gadget manually (in Bluetooth settings) and reconnect. Sometimes a full resetting helps (see Section 3).

What to do if nothing helps: extreme measures

If all of the above methods failed, maybe the problem is hardware or a deep software failure. Let's look at radical solutions.

1. Full reset via engineering menu (only for Air) 2/3):

This method removes all user settings and returns the headphones to factory state.

1. Place the headphones in the case and close the lid.
2. Hold the button on the case for 20 seconds until the indicator flashes red and blue.
3. Open the lid – the headphones will reboot and be ready for a new connection.

Verification of the hardware:

• 🔍 Examine contacts in the case and on headphones for oxidation or contamination.

3. Contact the service center:

If the headphones:

• They don’t even turn on after charging.
• They are not defined by any device.
• They have physical damage (cracks, dents).

They should be attributed to an authorized service Xiaomi, under the guarantee (usually 12 months) repair or replacement will be performed free of charge. ~500–1000 rubles.

FAQ: Frequent questions about synchronization Xiaomi Mi True Wireless