How to synchronize headphones Xiaomi Earbuds Basic 2 with each other: instructions with photos and tips

Xiaomi Earbuds Basic 2 wireless headphones are popular for their affordable price and good sound. But many users face the challenge of desynchronizing headphones — when one of them does not connect, lags behind in sound or does not work at all. Most often this happens after a setting reset, firmware update or prolonged inactivity. In this article, we will discuss all the ways to synchronize the Earbuds Basic 2 with each other, including forced reset, manual pairing and solving typical errors.

If your headphones are not working smoothly, don't rush to bring them to the service. In 90% of cases, you can solve the problem yourself in 5-10 minutes. The main thing is to follow the instructions in order to keep steps in order. We will also explain why the disconnect occurs and how to prevent this problem in the future.

Before you start, check:

• 🔋 Charge headphones (at least 30%) and case (at least 10%) – discharged devices may not synchronize.
• 📱 Compatibility of your smartphone: Earbuds Basic 2 works with Android 5.0+ iOS 10+.
• 🔄 Lack of active connections to other devices (laptop, tablet).

1. Reasons for the unraveling of headphones Xiaomi Earbuds Basic 2

Let's see why the headphones stop working in sync.

• 🔄 Firmware failure after update or abrupt shutdown.
• 📵 Mechanical damage to contacts in the case or headphones.
• 🔋 Deep discharge of one of the headphones (less than 5% charge).
• 📱 Bluetooth conflict on your smartphone (especially after changing your device).
• 🔄 Incorrect extraction from the case (for example, first right, then left).

The most common problem is that the pair connection between the headphones themselves fails. In normal mode, the Earbuds Basic 2 automatically syncs when removed from the case, but if one of them "forgot" the second, a forced reset will be required.

Important: If the headphones don’t sync even after reset, check the physical condition of the contacts in the case – often the problem lies in the oxidation or contamination of metal plates.

Preparation for synchronization: what to do before resetting

Before you reset your settings, follow these steps:

Make sure the case is charged (the indicator is white or orange)

Put both headphones in the case and close the lid for 10 seconds.

Disconnect Headphones from All Devices in Bluetooth Settings

Reboot your smartphone (this will clear the Bluetooth cache)

Check that the smartphone is enabled Bluetooth and geolocation (for Android)-->

If you are using Earbuds Basic 2 with your iPhone, check out:

• 📱 Settings → Bluetooth → Forget about Mi Earbuds Basic 2.
• 🔄 Reboot your iPhone (sometimes resetting your network settings helps).

The mistake many users make is to try to sync the headphones without putting them in the case beforehand. It's useless - reset and reconnect only through the case.

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If the indicator on the case flashes red, it means that the charge is below 10%. Charge the case to at least 20%, otherwise the synchronization may not work.

3. Step-by-step instruction: how to reset and synchronize headphones

If the preparations don’t work, we will proceed to a forced reset, which works for the Xiaomi Earbuds Basic 2 for all revisions (including versions for the global and Chinese markets).

Step 1. Headphone reset:

1. Put both headphones in the case and close the lid.
2. Wait 5 seconds, then open the lid.
3. Press and hold the touchpad on both headphones simultaneously for 15-20 seconds.
4. The indicators on the headphones will start flashing red and white – this is a signal of a successful reset.

Step 2: Synchronize with each other:

1. Close the case cover for 10 seconds, then open it.
2. Get both headphones out – they should automatically connect to each other (the indicators blink white).
3. If this does not happen, put the headphones back in the case and repeat the extraction.

Step 3: Connect to your smartphone:

1. On your smartphone, turn on Bluetooth and find the Mi Earbuds Basic 2 device.
2. Connect – if done correctly, both earbuds will work synchronously.

Alternative synchronization methods

If the standard reset doesn’t work, try these methods:

Method 1. Reconnect via the Mi Home app (Android only):

• 📱 Install the Mi Home app (if not already installed).
• 🔍 In the Devices section, find Earbuds Basic 2 and remove them.
• 🔄 Perform a reset of the headphones (as in step 3) and connect again through the application.

Method 2. Manual pairing via Bluetooth settings:

1. On your smartphone, open Settings → Bluetooth.
2. Remove Earbuds Basic 2 from the list of devices.
3. Put the headphones in the case, close the lid for 10 seconds, then remove.
4. The list of available devices should appear Mi Earbuds Basic 2_L (left) and Mi Earbuds Basic 2_R (right-handed).
5. Connect first to the left earpiece - the right will connect automatically.

Method 3: Reset via the Engineering Menu (for advanced users):

This is a risky method, and it can break if you do something wrong, and only use it if other methods have not worked.

1. Hold the touch panels on both headphones for 30 seconds (until double blinking in red).


2. Put the headphones in the case and wait 1 minute.




3. Get them out - automatic pairing should begin.

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If the headphones are connected to the phone, but the only thing that makes the sound is that it's not the sync problem, it's the settings of the smartphone. Check the sound balance in the Bluetooth settings or the headphone control app.

Table 5: Common Errors and Their Solutions

6.How to prevent headphones from splitting in the future

To avoid repeated synchronization problems, follow these tips:

• 🔋 Regularly charge the case - do not allow a discharge below 20%.
• 📱 Do not connect your headphones to multiple devices at the same time (e.g., your phone and laptop).
• 🔄 Remove the headphones from the case at the same time – first left, then right.
• 🛠️ Clean contacts in the case and on headphones once a month (use a dry cotton swab).
• 📲 Update your firmware through the Mi Home app (if available for your model).

⚠️ Warning: If you use Earbuds Basic 2 with Windows or macOS, disconnect them from your computer before connecting to your phone. Some laptops "take" the headphones for themselves, which leads to sync failures.

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Create a shortcut to quickly disable Bluetooth on your smartphone (on Android: hold the Bluetooth icon on the home screen → Add to the screen) and this will help you quickly reconnect your headphones when crashes.

7. Frequent Questions About Xiaomi Earbuds Basic 2

8.When to contact the service center

If you have tried all the methods, but the headphones are still not synchronized, it may be a hardware problem.

• 🔴 One of the headphones does not charge in the case (the indicator does not burn).
• 🔊 One of the headphones has no sound even after resetting.
• 🔄 Headphones do not respond to reset (indicators do not blink).
• 💥 Physical damage is visible (cracks, dents, oxidation of contacts).

Before the service visit:

1. Take a photo or video of the problem (this will help the wizard diagnose the malfunction faster).
2. Check whether the warranty is valid (for Earbuds Basic 2, the standard period is 12 months).
3. Check if there are any active reviews on your model (sometimes Xiaomi replaces defective devices for free).

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If headphones are warranty, DO NOT disassemble them yourself - this will void warranty obligations.