How to reset headphones Xiaomi Air 2 to factory settings: 3 working ways

Xiaomi Air 2 wireless headphones (including Air 2 Pro and Air 2 SE modifications) have become popular due to a combination of sound quality, convenience and affordable price. However, even the most reliable equipment sometimes fails: the headphones stop connecting to the phone, one of them does not work, there are problems with synchronization or sound. 80% of these cases help reset to factory settings – a procedure that returns the device to its original state.

In this article, you will find three proven reset methods (including the hidden method for “hang” headphones), a method comparison table, and unique solutions for cases where reset does not help – for example, if the headphones do not respond to buttons or are not determined by the system.

Why would you need to reset Xiaomi Air 2?

Resetting is not a panacea, but an effective tool for solving most software problems, and these are the most common situations where it is needed:

• 🔌 The headphones don't connect to a phone or computer, although they've been stable before, often due to a Bluetooth memory failure.
• 🎧 One earphone is not working (it doesn't turn on, it doesn't make a sound or flashes red) and it's because of a loss of synchronization between the right and left modules.
• 🔊 Distorted sound, crackling or interruptions during playback, may occur due to a firmware conflict with the sound source.
• 🔄 The headphones spontaneously turn off or reboot. The culprit is a bug in energy-saving algorithms.
• 📱 Sometimes the reset helps restore the connection between the case and the headphones.

Before you start resetting, make sure that the problem is not related to a discharged battery (charge your headphones and case to 100%) or firmware incompatibility (update the software via the Mi Home or Xiaomi Wear app).

Preparation for resetting: what to do in advance

Reset erases all user settings, including paired devices, equalizer settings, and firmware data. To avoid unpleasant surprises, follow these steps:

1. Check the charge. Make sure both the earphone and the case are at least 50 percent charged. Low charge can interrupt the reset process.
2. Disconnect from all devices. Go to the Bluetooth settings on your phone/PC and remove the Xiaomi Air 2 from the list of paired devices.
3. Update your firmware (if possible) and use the official Mi Home or Xiaomi Wear app to install the latest version of the software.
4. Prepare an alternative sound source. Once reset, the headphones will return to factory sound settings, which may differ from your preferences.

If you are using the Xiaomi Air 2 Pro with ANC (Active Noise Reduction) support, note that once reset, this feature may turn off.

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If the headphones don't respond to button presses, try clearing the contacts on the case and headphones with a cotton swab dipped in alcohol. Contact oxidation is a common cause of "hangs."

Method 1: Standard button reset (for most cases)

This is the main method recommended by Xiaomi itself, and it is suitable for 90% of problems, including loss of communication between headphones or connection failures. SE).

Detailed steps:

1. Place both earbuds in the charge case and close the lid. Wait 10 seconds, so that the headphones are completely disconnected from the external devices.
2. Open the case cover. On the back of the case (near the USB-C connector), find a small button. Hold it for 15-20 seconds until the headphone indicators start flashing red and white.
3. Release the button. The headphones will automatically reboot and return to factory settings. The indicators should light up in blue.
4. On your phone, turn on Bluetooth, search Mi True Wireless Earphones 2 (or a similar name for your model) in the list of devices, and pair.

If the headphones still don’t work properly after resetting, try restarting the phone – sometimes the problem lies in the cache of the smartphone’s Bluetooth module.

Method 2: Software reset via Mi Home

If the physical reset didn’t help or the headphones don’t respond to buttons at all, try to return them to factory settings through the official app, which only works if the headphones are connected to the phone for at least a short time.

Instructions:

1. Install the Mi Home app (for Android) or Xiaomi Wear (for iOS) from the official store.
2. Connect your headphones to your phone via Bluetooth (even if the connection is unstable).
3. Open the app, find the Devices section → Headphones → Xiaomi Air 2.
4. Go to Device Settings → Further → Reset settings.
5. Confirm the action. The headphones will reboot, and their name in the Bluetooth list will change to the standard.

This method is less radical than hardware reset, but may not work if the headphones are completely locked or their firmware is damaged.

⚠️ Note: If the Mi Home app does not have a reset option, upgrade to the latest version. In older versions (before 2023), this item may not be available for some models.

Method 3: Hidden reset for "hang" headphones (advanced method)

If the first two things didn't work, and the headphones didn't respond to buttons or are not defined by the system, try this method. It involves forced reboot through multiple taps of the touchpads on the headphones themselves.

Instructions:

1. Get both earphones out of the case.
2. At the same time, touch and hold the touchpads on both headphones for 10 seconds.
3. Release your fingers when the indicators start flashing red (this is a signal to start resetting).
4. Place the headphones back in the case, close the lid for 30 seconds, then remove them and try to connect again.

This method works in 60% of cases when standard methods are powerless, and if it did not work, the problem may be a hardware malfunction (for example, damage to the Bluetooth module).

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Hidden reset through touch panels is the only way to bring back to life “dead” headphones that do not respond to the case button.

Table of comparison of discharge methods

To choose the best method, check out the comparison of the effectiveness and complexity of each method:

If neither method worked, check the headphones on another device (like Windows/Pc or Mac). If the problem persists, contact Xiaomi’s service center.

What if the reset didn't help?

In 10 percent of cases, resetting doesn't solve the problem. Here's what you can try next:

• 🔄 Update your firmware through Mi Home. Sometimes bugs get fixed in new versions of the software. → Xiaomi Air 2 → Firmware update.
• 📱 Reset Bluetooth settings on your phone. On Android: Settings → System system → Reset → Resetting Wi-Fi, Mobile Network and Bluetooth.
• 🔌 Check the headphones on another device, and if they're on another smartphone, the problem is your phone, not the headphones.
• 🔧 Clear the Bluetooth cache (for Android). Use the Bluetooth Auto Connect app or manually clear the Bluetooth system app data in the settings.

If the headphones are physically damaged (for example, after a fall or moisture), the reset will not help. In this case, repair or replacement of modules is required. The average cost of repairing Xiaomi Air 2 in service centers is from 1500 to 3000 rubles, depending on the breakdown.

⚠️ Warning: Don't try to disassemble headphones yourself! Xiaomi Air 2 uses adhesive joints and brittle plumes. Unprofessional repairs will result in a complete loss of warranty and can aggravate the breakdown.

FAQ: Frequent questions about the Xiaomi Air 2 reset