How to reset Xiaomi AirDots 2 headphones to factory settings: full instruction

Xiaomi AirDots 2 headphones (also known as Redmi AirDots 2) remain among the most popular wireless headsets due to a combination of price, sound quality and convenience. However, even such reliable devices sometimes require a factory reset — whether due to connection problems, synchronization problems with each other or malfunctions. Reset helps to return the headphones to their original state by removing all saved settings and paired devices.

In this article, you will find three proven reset methods, including the standard button method, reset via the Mi Home mobile app (now Mi Fitness), and alternative solutions for cases where headphones do not respond to commands. We will also analyze the typical errors that users make when resetting, and give recommendations for further configuration after the procedure. If your AirDots 2 stopped working correctly, this guide will help bring them back to life without going to the service center.

When you need to reset Xiaomi AirDots 2 to factory settings

Resetting is not a cure-all, but in some cases it is the only way to get the headphones back on track. Here are the key situations where the procedure is warranted:

• 🔌 Headphones do not connect to the phone – the device does not see them in the list of available Bluetooth devices, or the connection is constantly reset.
• 🎧 Problems with synchronization between headphones - one of the headphones does not reproduce sound, or the sound is only in mono mode.
• 🔊 Sound distortion or constant communication breaks – even after the smartphone and headphones reboot, the problem persists.
• 🔋 Incorrect operation of charge indicators - for example, headphones show 100% charge, but turn off after a few minutes.
• 📱 Conflicts after firmware updates – if the headphones stopped working after an automatic update.

It is important to understand that resetting will not fix hardware breakdowns, such as damage to the speaker or battery. If problems persist after reset, you will likely need to repair or replace your headphones.

⚠️ Note: Reset removes all saved settings, including the history of connected devices. After the procedure, the Xiaomi AirDots 2 headphones will appear in the Bluetooth list as a new device (Mi True Wireless Earphones 2 or similar).

Method 1: Standard reset through a button on headphones

This is the basic method, which works 90% of the time, and it doesn't require a smartphone or any software to do it, just the headphones and the charger case.

1. Place both headphones in the charge case and close the lid. Make sure the case is charged (the indicator on the front panel should burn or flash).
2. Open the case cover and wait until the headphones start flashing white (meaning they’re on and ready to plug in).
3. Find the reset button on the back of the case (usually located under the Mi or Redmi logo).
4. Press the button for 10-15 seconds until the headphones start flashing red and white alternately.
5. Release the button and close the case cover, and the headphones automatically reboot and return to factory settings.

If the indicators don't flash red, try repeating the procedure by holding the button longer (up to 20 seconds).In some firmware versions, resetting may require longer pressing.

Check the charge of the case (the indicator should burn)

Make sure the headphones sit tightly in the nests of the case

Try using another one. USB-case-loader

Repeat the reset procedure 2-3 times in a row

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After a successful reset of headphones Xiaomi AirDots 2 They'll be ready for a new connection. Their name will be changed to the standard one on the Bluetooth list. 2 or Redmi AirDots_XXXX).

Method 2: Reset via the Mi Fitness mobile app (formerly Mi Home)

If the standard method didn’t work or you prefer to manage settings via your smartphone, you can use the official Mi Fitness app (formerly Mi Home), which is suitable for users who have previously had headphones connected to the app.

Here's the step-by-step instruction:

1. Install the Mi Fitness app from Google Play or the App Store (if not already installed).
2. Open the app and go to Profile → My Devices. Find your Xiaomi AirDots 2 on the list.

If the application does not have a reset option, try first removing the headphones from the list of devices, and then perform a standard reset via the button on the case (described in Method 1).

⚠️ Note: In some regions, the Mi Fitness app may not support Xiaomi AirDots 2 headphones due to differences in firmware. If your model was bought in China, try changing the region in the app settings to China Mainland.

Method 3: Alternative Resetting Methods (If Nothing Helps)

If neither the standard reset nor the app worked, try one of the alternative methods, which is less reliable, but sometimes helps in difficult situations.

Method 1: Long-term retention of the button on headphones

This method is suitable if the case does not respond to the press of the reset button:

1. Get both earphones out of the case.
2. Press the touch buttons on both headphones at the same time (the ones used to control playback).
3. Hold them for 20-30 seconds until the lights start flashing red.
4. Place the headphones back in the case and close the lid for 10 seconds.

Method 2: Discharge and Full Charging

Sometimes the discharge occurs automatically after the batteries are completely discharged:

1. Use the headphones until they are completely discharged and switched off.
2. Place them in the case and charge to 100% (the indicator on the case should burn green).
3. Take out your headphones and try to reconnect, and in some cases, it can reset temporary errors.

Method 3: Resetting through another device

If the headphones don’t want to connect to the main smartphone, try connecting them to another device (tablet, laptop, second phone) and reset via its Bluetooth settings:

1. Connect the headphones to an alternative device.
2. Go to Bluetooth settings and find Xiaomi AirDots 2 in the list of associated devices.
3. Click on the gear icon next to the headphone name and select Forget the device or Delete.
4. Return the headphones to the case and perform a standard reset (see Method 1).

If none of these methods worked, the problem is probably hardware, in which case we recommend you contact Xiaomi’s service center or consider replacing your headphones.

Standard reset via a button on the case

Reset via the Mi Fitness app

Alternative method (holding buttons on headphones)

Nothing helped, I had to be repaired.

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What to do after resetting Xiaomi AirDots 2

After a successful reset, the headphones will return to the factory settings and have to be reconfigured, and here are the key steps to avoid problems in the future:

• 📱 Connect your headphones to your smartphone via Bluetooth. In the list of devices, they will appear as a new device (Mi True Wireless Earphones 2).
• 🔄 Update your firmware (if available). Use the Mi Fitness app to do this, which will automatically prompt you to install the latest updates.
• 🎛️ Set up gesture control (for example, double-tapping to play/pause or call a voice assistant).
• 🔋 Check the charge level of the headphones and case. After reset, the indication may not work correctly in the first few charging cycles.

We also recommend resetting Bluetooth settings on your smartphone if you have had connection problems before.

1. Go to Settings → Bluetooth.
2. Find Xiaomi AirDots 2 in the list of associated devices and click Forget.
3. Reboot your smartphone and reconnect.

If the headphones are not working properly again after reset, it may be a conflict with other Bluetooth devices or interference from the Wi-Fi router. Try turning off other gadgets and move closer to the router (if you use headphones at home).

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If the headphones are plugged in but the sound is interrupted, try turning off the Absolute Volume option in your smartphone's Bluetooth settings, which often solves problems with audio distortion.

Typical Mistakes When Resetting Xiaomi AirDots 2

Many users make mistakes that prevent a successful reset, and here are the most common ones and how to avoid them:

• ⏱️ Holding the reset button too short – the minimum time to activate the reset is 10 seconds, but in some cases it takes up to 20 seconds.
• 🔌 A discharged case - if the indicator on the case does not burn, the reset will not be performed%.
• 📵 Headphones are not in the nests of the case - they must sit tightly in their slots, otherwise the contacts will not close.
• 📱 Using unofficial firmware – if the headphones were flashed by third-party software, a standard reset may not work.
• 🔄 Interrupt process – if you release the reset button ahead of time, the headphones can freeze in the update mode.

Another common mistake is trying to reset your headphones when they are connected to another device.Be sure to disconnect them from all your gadgets before resetting via Bluetooth settings.

⚠️ Note: If after a failed reset, the headphones stopped turning on or blinking, do not try to disassemble the case yourself - this will lead to a loss of warranty.

FAQ: Frequent questions about resetting Xiaomi AirDots 2

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If the reset didn’t work, check the headphones on another device. If the problem persists, it’s likely a hardware malfunction (battery, speaker, Bluetooth controller).