How to reset Xiaomi Air 2 headphones to factory settings: 3 proven ways

Why Xiaomi Air 2 might need to be reset and when to do it

Xiaomi Air 2 wireless headphones (including versions) SE and Pro are some of the most popular TWS-But even these models are not immune to software failures, such as sudden blackouts, phone connection problems, distorted sound, or inability to sync. In 80% of these cases, resetting to factory settings helps - a procedure that returns the device to its original state.

But before you go to extremes, make sure the problem isn't solved any easier. For example, if the headphones don't connect to an iPhone or Android, try first:

  • πŸ”„ Reboot the Bluetooth module on your smartphone (disable / turn on in the settings).
  • πŸ“± Remove headphones from the list of associated devices and connect again.
  • πŸ”‹ Check the charge level of the case and the headphones themselves (the indicator should burn white or green).

If this manipulation has not worked, it is time to start resetting, and it is important to understand that after the procedure, they will be removed:

  • 🎡 Equalizer settings (if you used the Mi Earphones app).
  • πŸ”— History of connection to devices.
  • βš™οΈ Custom control gestures (e.g., double tapping to call voice assistant).
πŸ“Š What is the problem with your Xiaomi Air 2?
Not connecting to the phone.
The sound is distorted
They are not synchronized with each other.
Disconnect spontaneously
Another problem.

Method 1: Resetting through a button on a case - a universal method

This is the most reliable way to do this, and it works even if the headphones don't respond to the connection or if you're stuck with a firmware update, and you'll only need the case with the headphones inside.

  1. Place both headphones in the case and close the lid for 10 seconds so they shut off completely.
  2. Open the case cover and hold the pairing button (located on the back panel) for 15-20 seconds.
  3. The indicator on the case will start flashing red and white - this is a signal to start resetting.
  4. Release the button and wait until the indicator lights up in permanent white (about 30 seconds).

Once successfully reset, the headphones will automatically go into pairing mode, now they can be connected to the phone as new devices, and if the indicator continues to flash red, repeat the procedure, pre-charge the case to 50%.

Put both earphones in the case | Close the lid for 10 seconds | Make sure the case is at least 30% charged | Press and hold the pairing button

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⚠️ Warning: Do not interrupt the procedure if the indicator flashes red and white. premature shutdown can lead to loss of communication between the left and right earphones, which will require contacting the service center.

Method 2: Reset via Mi Earphones app (Android only)

If the headphones connect to the phone but are not stable, you can reset software through the official Mi Earphones app. This method keeps the firmware up to date, but resets all user settings.

  1. Install the Mi Earphones app from Google Play (no analogue for iOS).
  2. Connect the headphones to the smartphone via Bluetooth.
  3. Open the application and go to the Settings β†’ Resettings section.
  4. Confirm the action by pressing OK.

It takes about 10 seconds to do this, and when you're done, the headphones automatically turn off and go into pairing mode, and if you don't have a reset button in the app, upgrade to the latest version or use the first method.

ParameterMethod 1 (button)Method 2 (annex)
Requires a connection to the phone❌ No.βœ… Yes.
It works on iOS.βœ… Yes.❌ No.
It keeps the firmware.βœ… Yes.βœ… Yes.
Implementation time30-40 sec.5-10 seconds

πŸ’‘

If the headphones continue to turn off after reset via the app, try calibrating the sensors: place them in your ears and hold them for 10 seconds until the beep is heard.

Method 3: Forced reset after failed firmware update

Sometimes users are faced with a situation where the headphones Xiaomi Air 2 "hang" while updating the firmware through the Mi Earphones app. Symptoms: constant flashing of the indicator blue, no response to buttons, inability to connect.

  1. Remove both earphones from the case.
  2. Press and hold the touchpads on both headphones simultaneously for 10 seconds.
  3. The indicators on the headphones should go out, and then blink red.
  4. Place the headphones back in the case and close the lid for 20 seconds.
  5. Remove them and hold the button on the case for 15 seconds (as in Method 1).

This procedure forcibly interrupts the update process and returns the headphones to the last stable version of the firmware. If the indicator continues to flash blue after the reset, repeat the steps or contact the service center (hardware malfunction is possible).

What if the reset didn't help?
If none of the methods solved the problem, check: 1. Integrity of contacts in the case – often oxidation or contamination leads to poor charge of the headphones. 2. The firmware version through the Mi Earphones app (current for 2026 – 1.7.8.0). 3. Phone compatibility: some iPhone models (especially iOS 16+) can conflict with Xiaomi Air 2 due to Bluetooth limitations.

Frequent Resetting Mistakes and How to Avoid Them

Many users make common mistakes that not only don’t solve the problem, but make it worse. Here’s what you can’t do when you reset Xiaomi Air 2:

  • πŸ”‹ Unloading the headphones to zero before reset can damage the battery. Optimal charge level: 30-70%.
  • πŸ“΅ Use a non-original cable to charge the case – poor-quality wires often cause voltage surges that knock down the firmware.
  • πŸ”„ Interrupt the procedure at the stage of flashing the indicator is fraught with outsyncion of headphones.
  • πŸ“± Reset via third-party apps (e.g. Bluetooth Auto Connect) – they don’t have access to firmware headphones.

If after reset, the headphones stopped synchronizing (for example, only one connects), perform a forced reconnection:

  1. Put both earbuds in the case.
  2. Take out only the right earphone and connect it to the phone.
  3. After 10 seconds, take out the left one – it should automatically connect to the right one.

⚠️ Note: If the Mi Earphones app displays firmware version 0.0.0.0 after a reset, this means that the update has been critically interrupted. 4PDA).

How to check that the reset has been successful

It's not always obvious that the headphones actually dropped to factory settings. Here are the signs of a successful procedure:

  • βœ… The indicator on the case flashes white (conjugation mode).
  • βœ… In the list of Bluetooth devices on the phone Xiaomi Air 2 is displayed as a new device (no connection history).
  • βœ… In the Mi Earphones app, the equalizer and gesture settings have been reset.
  • βœ… Headphones emit an audible signal when connected (standard "on soundΒ»).

If one of the items fails, the reset failed, repeat the procedure or try another method, and after the reset, it is recommended that:

  • πŸ”„ Update to the latest version via Mi Earphones.
  • πŸ“± Reconnect the headphones to all previously used devices (laptop, tablet, etc.).
  • βš™οΈ Configure the control gestures again (by default: double touch - accept the call / pause).

πŸ’‘

If after resetting the headphones are unstable, check compatibility with your smartphone: some models Xiaomi/Redmi s MIUI 14+ have Bluetooth bugs that are solved by rolling back to MIUI 13.

What to do if the reset did not help: alternative solutions

In rare cases (about 5%), a reset does not solve the problem.

  • πŸ”‹ Hardware malfunction (for example, contact dump in the case or damage to the Bluetooth module).
  • πŸ“± Software conflict with a smartphone (especially relevant for iPhone with iOS 17)+).
  • πŸ”„ Outdated case firmware (current version for 2026 - 1.4.3.2).

Before you bring your headphones to the service, try:

  1. Test with another phone (e.g. Android on pure Android 13 without shells).
  2. Update the case firmware: Connect the case to the charger. Open the Mi Earphones app and go to Settings β†’ Case firmware update.
  3. Reset network settings on your smartphone (on Android: Settings β†’ System β†’ Reset β†’ Reset Wi-Fi, mobile network and Bluetooth).

If nothing helps, contact the official Xiaomi service. The average cost of diagnosis is 500-800 rubles, repair (with a guarantee) is free. In 60% of cases, the problem is solved by soldering contacts or flashing through service equipment.

FAQ: Frequent questions about the Xiaomi Air 2 reset

Can I reset only one headphone (for example, if the second one is lost)?
No, the reset is only for a couple. If you have one headphone left, you can manually connect it to your phone via Bluetooth, but the functionality will be limited (for example, there will be no stereo sound).
When you reset, the headphones plug in, but the sound stops. What's the matter?
This is a typical problem in Bluetooth codec conflict. Try: In Bluetooth settings on your phone, turn off the high-quality audio codec (or LDAC/aptX). Set the SBC codec in Mi Earphones (the most stable but with less sound quality). If you use your iPhone, turn off the Auto Switch function in the headphone settings.
I dropped my headphones, but they still don't connect to my iPhone.
The problem may be the limitations of iOS. Follow these steps: On iPhone, go to Settings β†’ Bluetooth and delete all devices called Mi or Xiaomi. Turn off Bluetooth, then turn on the plane mode for 30 seconds and activate Bluetooth again. Try plugging your headphones into Settings β†’ Universal Access β†’ Hearing aids (sometimes iOS recognizes them as hearing aids). If it doesn't work, upgrade iOS to the latest version or try connecting your headphones through your Android device for initial setup.
How to find out the firmware version of Xiaomi Air 2?
The firmware version can only be checked through the Mi Earphones app: Connect your headphones to your phone. Open the app and go to About or Settings β†’ Device Information. Find the lines of the headphone firmware version and Case firmware version. Current versions for 2026: Headphones: 1.7.8.0 or higher. Case: 1.4.3.2 or higher.
Can I roll back the firmware on Xiaomi Air 2 after the upgrade?
Officially, no. Xiaomi doesn't give users the ability to roll back firmware, 4PDA) There are instructions for flashing over a PC using utilities like MiFlash or Fastboot: πŸ”΄ Complete loss of headphone functionality. πŸ”΄ Block by IMEI (If the device is linked to a Xiaomi account). πŸ”΄ Lost warranty. If the update caused problems, it is better to wait for a new patch or contact the service.