Why Xiaomi Air 2 might need to be reset and when to do it
Xiaomi Air 2 wireless headphones (including versions) SE and Pro are some of the most popular TWS-But even these models are not immune to software failures, such as sudden blackouts, phone connection problems, distorted sound, or inability to sync. In 80% of these cases, resetting to factory settings helps - a procedure that returns the device to its original state.
But before you go to extremes, make sure the problem isn't solved any easier. For example, if the headphones don't connect to an iPhone or Android, try first:
- π Reboot the Bluetooth module on your smartphone (disable / turn on in the settings).
- π± Remove headphones from the list of associated devices and connect again.
- π Check the charge level of the case and the headphones themselves (the indicator should burn white or green).
If this manipulation has not worked, it is time to start resetting, and it is important to understand that after the procedure, they will be removed:
- π΅ Equalizer settings (if you used the Mi Earphones app).
- π History of connection to devices.
- βοΈ Custom control gestures (e.g., double tapping to call voice assistant).
Method 1: Resetting through a button on a case - a universal method
This is the most reliable way to do this, and it works even if the headphones don't respond to the connection or if you're stuck with a firmware update, and you'll only need the case with the headphones inside.
- Place both headphones in the case and close the lid for 10 seconds so they shut off completely.
- Open the case cover and hold the pairing button (located on the back panel) for 15-20 seconds.
- The indicator on the case will start flashing red and white - this is a signal to start resetting.
- Release the button and wait until the indicator lights up in permanent white (about 30 seconds).
Once successfully reset, the headphones will automatically go into pairing mode, now they can be connected to the phone as new devices, and if the indicator continues to flash red, repeat the procedure, pre-charge the case to 50%.
Put both earphones in the case | Close the lid for 10 seconds | Make sure the case is at least 30% charged | Press and hold the pairing button
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β οΈ Warning: Do not interrupt the procedure if the indicator flashes red and white. premature shutdown can lead to loss of communication between the left and right earphones, which will require contacting the service center.
Method 2: Reset via Mi Earphones app (Android only)
If the headphones connect to the phone but are not stable, you can reset software through the official Mi Earphones app. This method keeps the firmware up to date, but resets all user settings.
- Install the Mi Earphones app from Google Play (no analogue for iOS).
- Connect the headphones to the smartphone via Bluetooth.
- Open the application and go to the Settings β Resettings section.
- Confirm the action by pressing OK.
It takes about 10 seconds to do this, and when you're done, the headphones automatically turn off and go into pairing mode, and if you don't have a reset button in the app, upgrade to the latest version or use the first method.
| Parameter | Method 1 (button) | Method 2 (annex) |
|---|---|---|
| Requires a connection to the phone | β No. | β Yes. |
| It works on iOS. | β Yes. | β No. |
| It keeps the firmware. | β Yes. | β Yes. |
| Implementation time | 30-40 sec. | 5-10 seconds |
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If the headphones continue to turn off after reset via the app, try calibrating the sensors: place them in your ears and hold them for 10 seconds until the beep is heard.
Method 3: Forced reset after failed firmware update
Sometimes users are faced with a situation where the headphones Xiaomi Air 2 "hang" while updating the firmware through the Mi Earphones app. Symptoms: constant flashing of the indicator blue, no response to buttons, inability to connect.
- Remove both earphones from the case.
- Press and hold the touchpads on both headphones simultaneously for 10 seconds.
- The indicators on the headphones should go out, and then blink red.
- Place the headphones back in the case and close the lid for 20 seconds.
- Remove them and hold the button on the case for 15 seconds (as in Method 1).
This procedure forcibly interrupts the update process and returns the headphones to the last stable version of the firmware. If the indicator continues to flash blue after the reset, repeat the steps or contact the service center (hardware malfunction is possible).
What if the reset didn't help?
Frequent Resetting Mistakes and How to Avoid Them
Many users make common mistakes that not only donβt solve the problem, but make it worse. Hereβs what you canβt do when you reset Xiaomi Air 2:
- π Unloading the headphones to zero before reset can damage the battery. Optimal charge level: 30-70%.
- π΅ Use a non-original cable to charge the case β poor-quality wires often cause voltage surges that knock down the firmware.
- π Interrupt the procedure at the stage of flashing the indicator is fraught with outsyncion of headphones.
- π± Reset via third-party apps (e.g. Bluetooth Auto Connect) β they donβt have access to firmware headphones.
If after reset, the headphones stopped synchronizing (for example, only one connects), perform a forced reconnection:
- Put both earbuds in the case.
- Take out only the right earphone and connect it to the phone.
- After 10 seconds, take out the left one β it should automatically connect to the right one.
β οΈ Note: If the Mi Earphones app displays firmware version 0.0.0.0 after a reset, this means that the update has been critically interrupted. 4PDA).
How to check that the reset has been successful
It's not always obvious that the headphones actually dropped to factory settings. Here are the signs of a successful procedure:
- β The indicator on the case flashes white (conjugation mode).
- β In the list of Bluetooth devices on the phone Xiaomi Air 2 is displayed as a new device (no connection history).
- β In the Mi Earphones app, the equalizer and gesture settings have been reset.
- β Headphones emit an audible signal when connected (standard "on soundΒ»).
If one of the items fails, the reset failed, repeat the procedure or try another method, and after the reset, it is recommended that:
- π Update to the latest version via Mi Earphones.
- π± Reconnect the headphones to all previously used devices (laptop, tablet, etc.).
- βοΈ Configure the control gestures again (by default: double touch - accept the call / pause).
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If after resetting the headphones are unstable, check compatibility with your smartphone: some models Xiaomi/Redmi s MIUI 14+ have Bluetooth bugs that are solved by rolling back to MIUI 13.
What to do if the reset did not help: alternative solutions
In rare cases (about 5%), a reset does not solve the problem.
- π Hardware malfunction (for example, contact dump in the case or damage to the Bluetooth module).
- π± Software conflict with a smartphone (especially relevant for iPhone with iOS 17)+).
- π Outdated case firmware (current version for 2026 - 1.4.3.2).
Before you bring your headphones to the service, try:
- Test with another phone (e.g. Android on pure Android 13 without shells).
- Update the case firmware: Connect the case to the charger. Open the Mi Earphones app and go to Settings β Case firmware update.
- Reset network settings on your smartphone (on Android: Settings β System β Reset β Reset Wi-Fi, mobile network and Bluetooth).
If nothing helps, contact the official Xiaomi service. The average cost of diagnosis is 500-800 rubles, repair (with a guarantee) is free. In 60% of cases, the problem is solved by soldering contacts or flashing through service equipment.