How to reset the settings on Xiaomi True Wireless EBS Basic headphones: full instruction

Xiaomi True Wireless EBS Basic is a popular price-performance model, but even these sometimes require a complete reset, which may be needed when connecting to a new device, troubleshooting a sound problem, or after a firmware update. Unlike the flagship Xiaomi AirDots Pro or FlipBuds Pro models, EBS Basic does not have a mobile application to manage — all manipulations are done through physical buttons.

In this article, you will find three official reset methods (including the hidden service method), a table of compatibility with devices. Xiaomi/Redmi, And we also looked at the typical bugs. We tested the instructions on firmware. V1.2.0.4 and V1.3.1.8 — topical 90% marketable 2026 If your headphones don't respond to reset, at the end of the article there's a unique recovery algorithm through the engineering menu (only works on Android). 10+).

When you need to reset settings on Xiaomi True Wireless EBS Basic

Resetting your headphones is not just in case, but for specific problems. Here are 5 signals that it is time to return the device to factory settings:

• 🔊 One earphone doesn’t connect or permanently shuts down (even after charging).
• 📱 Not determined by a new smartphone after changing the phone (especially important when switching from iOS to Android and vice versa).
• 🔋 The battery is discharged for 1-2 hourly 5 operating hours (resetting can return the original capacity).
• 🎵 Sound distortions: wheezing, interruptions, or lack of bass (often associated with codec conflict) SBC/AAC).
• 🔄 Freeze when switched on (white/red lights flash for more than 30 seconds).

Resetting won't help if the problem is hardware, physical damage to speakers, oxidation of contacts in the case, or battery bloating. In such cases, repair is required. To distinguish a software failure from a breakdown, try connecting the headphones to another device. If the problem persists, it's likely the firmware that's to blame.

⚠️ Attention: Reset removes all the paired devices from the headphone memory, and after the procedure, you have to reconnect them, like after you bought them. If you used Xiaomi Wear to customize your gestures, that data will also be lost.

Preparation for resetting: what to do in advance

Before you reset your settings, follow 4 mandatory steps:

1. Charge the case and headphones to 100%. Reset at a low charge (less than 30%) can cause firmware damage.
2. Disable the headphones from all devices via the Bluetooth menu (on Android: Settings → Connected Devices → Xiaomi EBS Basic → Forget).
3. Check the firmware version (if the headphones are connected): in Xiaomi Wear or through the nRF Connect app (for advanced users).
4. Prepare an alternative sound source (e.g. wired headphones) as EBS Basic may temporarily not connect after reset.

If you have an iPhone, open Settings → Bluetooth before reset, find Xiaomi EBS Basic, and click "Forget This Device" (the "i" icon next to the name). On Android, further clear the Bluetooth module cache: Settings → Apps → Show System → Bluetooth → Memory → Clear the cache.

Method 1: Standard button reset (official method)

This is the basic method recommended by Xiaomi, which works on all versions of the firmware and does not require additional devices. You will need only the headphones and the case.

Step-by-step:

1. Place both headphones in the case and close the lid for 10 seconds.
2. Open the case cover. The headphones must automatically turn on (white light flashes).
3. Press and hold the touchpads on both headphones simultaneously for 15 seconds.
4. The indicators will flash red and white alternately, signaling a successful reset.
5. Close the case cover for 5 seconds, then open and reconnect the headphones.

If the lights don’t flash red/white, repeat the procedure with 20 seconds of buttons. Some firmware (V1.1.x.x) require longer pressing, and make sure you’re pressing the touch areas (not the microphone or speaker) at the top of each earpiece.

Method 2: Reset via engineering menu (for Android)

This method only works on Xiaomi, Redmi or POCO smartphones running MIUI 12+.It allows you to reset your headphone settings through a hidden Bluetooth menu, even if the standard method didn’t work.

Instructions:

1. Connect Xiaomi True Wireless EBS Basic to your phone.
2. Open the phone app and enter the combination: ##4636##
3. In the menu that appears, select Phone Information → Bluetooth Menu.
4. Find the Xiaomi EBS Basic list and tap it.
5. Select Unpair & Reset (Distract and Reset).
6. Confirm the action and wait for the headphones to restart (the indicators will go out and light up again).

After reset, the headphones will automatically go into pairing mode (blinking white light). If there is no Unpair & Reset option, your version of MIUI does not support this feature, in which case try updating the phone's firmware or use Method 3.

⚠️ Note: Do not use the engineering menu on smartphones of other brands (Samsung, Huawei, etc.) This can cause a failure of the Bluetooth module. MIUI 12.5–14.

Method 3: Hardware reset via case contacts (advanced)

If the first two methods didn't work and the headphones were stuck or unresponsive, you can try a hardware reset via the charging case contacts, which requires accuracy, but often saves in critical situations.

What you need:

• 📌 Paperclip or toothpick (to press the hidden button).
• 🔋 Charging case with level of charge >50%.
• 🕒 5-10 minutes (the procedure may take longer than usual).

Step-by-step:

1. Place both headphones in the case and close the lid.
2. Turn the case over and find a small hole next to the Type-C connector (usually hidden under a serial number sticker).
3. Carefully press the paperclip into the hole and hold for 10 seconds. The indicator on the case should go out.
4. Release the button, open the lid, and remove the headphones, which must automatically turn on in pairing mode (blinking white light).
5. If the headphones are not turned on, place them back in the case, close the lid for 30 seconds and repeat the procedure.

This method simulates a complete power outage of the headphones, which sometimes helps with deep firmware failures. However, it does not work if the problem is in the case itself (for example, the charging controller is defective), In such cases, a replacement of the case may be necessary.

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If the headphones don't turn on after the hardware reset, try connecting the case to charging for 1-2 hours. Sometimes a deep battery discharge blocks the start.

Reset compatibility table with different devices

Not all reset methods work equally well across devices, and the table below shows the compatibility of the methods with popular gadgets (based on 2026 tests).

If your device is not in the spreadsheet, use Method 1 (buttons) or Method 3 (hardware). These are versatile and run on 95% of gadgets. Method 2 is tied to MIUI and will not be available on other firmware.

Typical Resetting Mistakes and How to Avoid Them

Even when following the instructions, users often make mistakes that lead to new problems.-5 Failures and How to Prevent Them:

• 🔄 Incomplete button retention: Many people release touch panels after 10 seconds, although you need to hold 15-20 seconds.
• 📵 Low charge reset: If the battery is under 30%, the firmware may be damaged.Always charge the case before the procedure.
• 🔗 Failure to remove from phone memory: if you do not press “Forget device” before reset, the phone can automatically connect to headphones with old settings.
• 🛠️ Using sharp objects for hardware reset: a paper clip or needle can damage the contacts.Use a plastic toothpick.
• 🔊 Ignoring flashing lights: If the headphones don't flash white after the reset, the procedure hasn't finished.

If the headphones don’t turn on at all after reset, try the following:

1. Place them in the case and connect the case to charge for 1 hour.
2. Remove the headphones and hold the touch buttons for 30 seconds.
3. If the indicators do not respond, the problem is hardware (possibly burned Bluetooth controller).

⚠️ Warning: If your headphones are connected after reset, but the sound is distorted or interrupted, check the Bluetooth codec settings on your phone. SBC instead AAC or aptX (in the device menu in Bluetooth settings).

What to do if the reset does not help

If none of these things have brought the headphones back to life, maybe the problem is deeper than it seems. Here are 3 steps to diagnose:

1. Check the case: Connect the case to the charge - is the indicator on? Try charging the headphones from another case (if possible). Check the contacts for oxidation or dirt (clean with alcohol).
2. Test the headphones separately: Try plugging only the left or the right earphone, and if one of them works, the problem is synchronizing between them.

Update the firmware

• On Android, use the Xiaomi Wear app (if the headphones are somehow defined).
• On iOS, the firmware is updated automatically when connected.

If the headphones are completely dead (no charging response, no flashing lights), the power controller or Bluetooth module is likely to fail, leaving two options:

• 🔧 Repair: Replacement of fees in the service center (cost) ~1500–2500 ₽, depending on the region).
• 🆕 Replacement: Xiaomi True Wireless EBS Basic stand standing. ~2000–2500 ₽ new, b/u - from 1000 ₽.

Before you carry your headphones for repair, check if they are not covered by the warranty. Even if the warranty card is lost, checks from the purchase or linking to your Mi Account can help.

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If the headphones don't respond to the reset and don't charge, 80 percent of the time the case is to blame, not the headphones themselves. Try charging them from another case or through the other case. USB-hub.

FAQ: Frequent questions about Xiaomi True Wireless EBS Basic reset