Xiaomi True Wireless Earphones 2 Basic Reset to Factory Settings: 3 Working Ways

Xiaomi True Wireless Earphones 2 Basic (model code) TWE2013GL) They are among the most popular budgets. TWS-But even in these simple gadgets, software failures sometimes occur: the headphones stop syncing with each other, do not connect to the phone, give out distorted sound or constantly turn off. In 80% of cases, these problems are solved by a complete reset to the factory settings.

In this article, you’ll find three proven reset methods, from standard hardware to hidden service commands through the Mi Home app. We will also discuss when a reset is really necessary and when the problem lies in something else (for example, in the firmware of a smartphone or Bluetooth profile conflict). TWE 2 Basic from 2020 to 2026, including the latest updates from May 2026.

When do you need a reset?

Resetting headphones to factory settings is not necessary at the first malfunction, but here are the specific symptoms for which the procedure is justified:

• 🔄 One earpiece does not connect to the other (flashes red, and the second flashes white)
• 📱 Headphones are not defined by the phone (not displayed in the list of Bluetooth devices)
• 🔊 The sound is interrupted, wheezing or echoing is heard (with a stable Bluetooth connection)
• 🔋 The battery is discharged quickly (less than 2 hours of operation at the declared 5 hours)
• 🎵 Automatically activates the "Game Sound" mode or other unsaved settings

If the problem is different — for example, the headphones do not charge from the case or do not turn on at all — reset is unlikely to help. In such cases, the cause is often a bloated battery or oxidation of contacts in the case.

⚠️ Warning: Reset removes all saved settings, including device binding and equalizer settings. After the procedure, the headphones will appear in the Bluetooth list as a new device (Mi True Wireless Earphones 2 Basic).

Method 1: Standard hardware reset (through a button on the case)

This is the official method from Xiaomi, which works on all versions of the firmware. You do not need a smartphone or additional programs, just the headphones themselves and the charging case.

Step-by-step:

1. Put both headphones in the case and close the lid.
2. Connect the case to the power source (the charging indicator will light up).
3. Press and hold the button on the back of the case for 15-20 seconds.
4. The indicator on the case will flash red and white – this is a signal of a successful reset.
5. Release the button and wait until the indicator lights up in permanent white (about 30 seconds).

After that, the headphones will automatically reboot and be ready for a new sync. To connect them to the phone, open the case cover and hold the button on the back for 3 seconds - the device will appear in the list of available Bluetooth devices as Mi True Wireless Earphones 2 Basic.

Put both headphones in the case

Close the case cover.

Connect the case to the charger

Make sure the indicator is on (charging is going)

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⚠️ Note: If the indicator on the case does not flash red and white after 20 seconds of holding the button, this means that the reset did not occur. USB-port).

Method 2: Reset via the Mi Home app (for advanced users)

If the standard method didn’t work or you want a softer reset (without full memory cleaning), you can use the official Mi Home app. This method is suitable for firmware versions 1.4.0 and higher (check the version in the headphone settings).

Instructions:

1. Install the Mi Home app from Google Play or the App Store.
2. Connect the headphones to the phone via Bluetooth.
3. Open Mi Home, go to Profile → Settings → Add the device manually.
4. Select the Audio category, then the Mi True Wireless Earphones 2 Basic model.
5. After connecting, go to Device Settings → Additional → Resetting.

In some versions of the app, the reset point may be called Restore Factory Settings or Clear Data. Once confirmed, the headphones will automatically turn off and restart.

Method 3: Service reset via engineering menu (for Xiaomi/Redmi)

This method is only suitable for owners of Xiaomi, Redmi or POCO smartphones with unlocked developer mode, and allows you to reset your headphones through hidden Bluetooth commands, which sometimes helps with “hanging” firmware.

Step-by-step:

1. Activate the developer mode on your smartphone: go to Settings → About Phone → MIUI version and click on it 7 times.
2. Return to Settings → Additional → For developers and enable Bluetooth debugging.
3. Connect the headphones to the phone via Bluetooth.
4. Install the nRF Connect app (for Android) or Bluetooth Scanner (for iOS).
5. In the app, find the Mi TWE 2 Basic device and connect to it.
6. Go to the Console tab and type the command: AT+RESETFACTORY
7. The headphones should flash red 3 times and reboot.

If the team doesn’t work, try an alternative:

AT+DEFAULTRESET

This method is more risky, because it can lead to loss of speaker calibration, and only use it if the first two methods don't work.

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Before using service commands, back up the sound settings in Mi Home (if saved there). After reset, you may need to reset the equalizer.

What if the reset didn't help?

If problems persist after reset, check the following points:

• 📲 Bluetooth profile conflict: Remove headphones from the list of associated devices on all gadgets they have ever connected to (smartphone, laptop, tablet.
• 🔄 Headphone firmware: In Mi Home, check for updates for TWE 2 Basic.Last stable version for May 2026 - 1.7.0.3.
• 🔋 Case battery: If the case does not hold a charge (discharges in a few hours), the headphones may not sync due to insufficient power. Try charging the case from another adapter (current at least 1A).
• 🎧 Physical damage: Check the contacts in the case and on the headphones for oxidation or dirt. wipe them with a cotton swab soaked in isopropyl alcohol.

If none of the methods worked, the problem may be a hardware malfunction.The most common breakdowns of the Xiaomi TWE 2 Basic:

• 🔊 Faulty speaker (wheezing, no sound in one headphone) - requires replacement.
• 📡 Bluetooth module damage (headphones are not detected by any device).
• 🔋 Battery bloating (case does not close, headphones fall out).

⚠️ Warning: Self-repair of headphones deprives warranty.If the device is warranty (term for Xiaomi) TWE 2 Basic – 12 months), contact the service center Xiaomi. the cost of diagnosis – from 300 rubles, repair speaker – from 800 rubles.

How can we avoid problems in the future?

To make headphones last longer and less often require reset, follow these recommendations:

• 🔋 Charge correctly: Use the original cable USB-C and adapter 5V/1A. Do not leave your headphones in the case on charging more 4 hours – this reduces the battery life.
• 📱 Update your firmware: Check for updates in Mi Home once in a while 2-3 The latest versions fix plug-in and sound bugs.
• 🧼 Clean contacts: Once a month wipe metal contacts in the case and on headphones with a dry cotton swab. Avoid wet wipes!
• 🎵 Do not maximize volume: At the level >80% increase the load on the speakers, which can lead to distortion of the sound.
• 🌡️ Avoid extreme temperatures: Do not leave your headphones in the sun (such as in a car in summer) or in the cold (below). -10°C).

If you often encounter sync problems, try turning off the power-saving Bluetooth mode on your smartphone. On Xiaomi/Redmi, this is done in Settings → Bluetooth → Additional → Power Saving When Connected (turn off the slider).

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Regular resets (every 3-6 months) help avoid the accumulation of software errors, especially if you often connect headphones to different devices.

FAQ: Frequent questions about resetting Xiaomi TWE 2 Basic