Owners of Xiaomi fitness trackers often face situations where the device starts to work incorrectly, freezes or stops syncing with the smartphone. In such cases, the only right solution is a complete reset, which returns the gadget to a factory state. This is a standard procedure to eliminate software failures, clear the accumulated cache and restore stability of the system.
Many users are afraid to perform this operation, thinking that they may irretrievably lose training data or break the device. In fact, resetting is a safe and often necessary process, especially when selling a gadget or transferring it to another person. It is important to understand the difference between a simple reboot and a complete return to the original state, since the methods of doing them may differ.
In this article, we will take a look at all the available ways to reset your Xiaomi bracelet, look at the nuances for different versions of the Mi Band and answer the most common questions. You will learn how to properly prepare your device, what to do if the screen does not respond, and how to avoid common errors that can lead to account lock.
When a complete tracker reset is required
The first signal to action is a device that is unstable, and if your Mi Band stopped displaying notifications, stopped counting steps, or discharged faster than usual, there may be errors in the system, and the software of wearable devices, while optimized, is not immune to bugs that can only be fixed by radical measures.
Another common cause is pairing problems, where the bracelet can see the phone but can't establish a stable connection, or there's an old profile on the Bluetooth device list that prevents the new connection, in which case clearing the data on the tracker itself helps break the old error cycle.
- 📉 Tracker shows incorrect data or stopped recording activity.
- 📱 Unable to sync with Mi Fitness or Zepp Life.
- 🔋 Abnormally fast battery discharge for no apparent reason.
- 🔄 The device hangs on the logo or does not respond to touch.
Also, a reset is necessary if you plan to sell or give your gadget, which ensures that your personal information, route history and account settings are not shared with the new owner, and forget to remove the device from the app only, which is not enough to clean it completely.
Preparation for the discharge procedure
Before you take decisive action, there are a number of preparatory steps to follow. Ignoring this stage can result in you not being able to activate the device after a reset or losing important achievements data. Backup is a key point that is often overlooked.
Make sure your Xiaomi Smart Band has a battery charge of at least 40-50%. If the device turns off during reset or subsequent flashing, it can damage the software and turn the tracker into a "brick." Connect it to the charger if the charge level is low.
⚠️ Warning: Before resetting, be sure to untie the device in the app. If you just turn off the bracelet or reset the settings without waiving in the app, the next connection attempt may result in an error "Device is occupied" or "Device is tied to another acca"
It’s also important to make sure you have an up-to-date wristband management app installed: Mi Fitness for new models, Zepp Life for old ones (formerly Mi Fit) and check for updates in your smartphone’s app store.
☑️ Checklist before reset
Method 1: Resetting via mobile application
The most secure and recommended method by the manufacturer is to use an official application, which ensures that all data is deleted correctly on the device and in the cloud profile. The interface may vary slightly depending on the version of the software, but the logic remains the same.
Open the app on your smartphone and go to the device profile, usually by clicking on the bracelet picture at the top of the screen or through the Profile tab. Find a section called "Device settings" or simply "Settings." At the bottom of the list, you'll find either Unpair or Reset.
Once you press the button, the system will ask you to confirm the action, which is accidental deletion protection. Once you confirm, the disconnection process will begin. The app will send a command to the bracelet, which will reboot and return to factory settings. The tracker screen will go out and light up again with the welcome language selection screen.
| Model bracelet | Annex | The path to the menu | nuance |
|---|---|---|---|
| Mi Band 8 / 7 | Mi Fitness | Profile → Mine. → Settings → Unpair | Appendix confirmation required |
| Mi Band 6 / 5 | Zepp Life | Profile → Mi Band → Settings → Unpair | You need to keep your phone close. |
| Mi Band 4 | Mi Fit / Zepp | Profile → Mi Band 4 → Unpair | Reconjugation may be required |
| Mi Band 3 | Mi Fit | Profile → Mi Band 3 → Unpair | Old menu interface |
If the process is successful, the bracelet will suggest selecting a language and re-scanning. QR-All your old screen settings, alarms and reminders will be deleted. Training data, if it was synced earlier, will remain in your account.
Method 2: Hardware reset via device menu
Not all Xiaomi models allow you to completely reset the bracelet, but in recent versions (starting with the Mi Band 7 and 8), this feature has appeared. This is convenient if you don’t have a smartphone at hand or it is lost.
To access the feature, unlock the tracker screen and swipe right or up (depending on the model) to find the Settings menu (cog icon). Inside, look for System or About. That's where the Factory Reset or Reset option often hides.
What to do if the reset item is not on the menu?
When you select a reset point, the device will alert you that all data will be deleted. Confirm the action by ticking the tick. It will take a few seconds. It is important not to touch the screen at this point so as not to interrupt the memory cleanup process.
It is worth noting that on Mi Band 4 and older models with a button or a simple sensor, the menu may look different. There, the reset is often combined with the phone search function or simply absent as a separate button, requiring the mandatory use of the application. Always check the relevance of the firmware, as with updates, the menu functionality may change.
What to do if the bracelet is frozen and does not respond
It's not uncommon for the Mi Band screen to go out but the device doesn't turn off, or when the sensor stops responding to swipes, in which case a program reset via the menu is impossible. You'll need a hard reboot method that is often confused with a reset, but it's the first step to solving the problem.
Put the bracelet on the charger. Connecting to the power source often causes the device to reboot automatically, resetting temporary errors in RAM. If that doesn't work, try leaving it on charge for 15-20 minutes, even if the charge indicator doesn't light up right away.
If the screen is on but not responding, you can try to drop the battery. Leave the bracelet uncharged until it's completely turned off. Once it's gone, put it on charge immediately. At the time of activation, the system can go through a self-diagnosis cycle that will eliminate the freeze.
⚠️ Warning: Do not attempt to disassemble the bracelet body or close contacts on the reset board unless you have experience in microelectronics repair, this will result in a loss of warranty and may permanently disable the device.
As a last resort, if the bracelet is visible in Bluetooth but not controlled, you can try sending a junk file or a specific notification to it that will overflow the buffer and cause a reboot, but this method is risky and not guaranteed.
💡
If the bracelet is completely frozen, the “discharge to zero and charge” method works 90% of the time, bringing the device back to life without losing data.
Post-discharge problems and their solution
After a successful reset, you may encounter a number of typical situations: for example, the bracelet may require a firmware update immediately after turning on. This is normal. The firmware is the operating system of the device, and after reset, it may have strayed to the base version. Be sure to update through the application.
Another common problem is that the bracelet doesn't see the smartphone when you try pairing again. Make sure your phone doesn't have an old profile on your Bluetooth settings. Go to Bluetooth settings, find the Mi Band in the list of previously connected devices, and click "Forget" or "Delete."
- 🔍 Make sure that geolocation (GPS) On-line on smartphone – this is a requirement for finding Bluetooth devices.
- 📶 Check if the “In the plane” mode or energy saving mode is turned on, blocking the operation of communication modules.
- 🔄 Reboot the smartphone itself – this will clear the cache of Bluetooth services.
If the bracelet says "Tieted to another account," it means that the previous reset through the application was not completed, or the device was not unconnected from the server, you need to log into the application with the account to which the bracelet was originally associated, untie it there, and then re-attach it.