Use of wireless TWS-Headphones from Xiaomi often turns into a comfortable listening to music, but over time users can face unpleasant failures in the device. Sometimes the right or left earphone stops synchronizing with each other, the sound becomes intermittent, and pairing with a smartphone turns into a real torture. In such situations, the most effective solution is a complete reset to factory settings, which allows you to eliminate software errors and return the gadget to its original state.
The recovery procedure does not require special tools or deep technical knowledge, but it is critical to the correct operation of the Bluetooth module inside the headset. Incorrect channel synchronization often leads to the fact that the device is perceived by the phone as two different sources of sound or refuses to work at all. In this article, we will discuss in detail all the steps of Hard Reset for various models of the Mi True Wireless line, so you can quickly reanimate your device.
Reasons for the need to reset settings
The main reason that you might need to interfere with the headphone firmware is to de-synchronize the left and right modules. This is a classic problem with TWS technology, where one channel loses contact with the master device and starts to work independently, and the user notices that the music is only playing in one ear, or the stereo effect completely disappears, turning into a low-quality mono sound.
In addition to communication problems, there are other factors that require an immediate response from the owner of the gadget:
- 📉 Headphones are not visible in the list of available devices when trying a new pairing.
- 🔋 Indicators on the case or headphones themselves flash incorrectly, showing a false charge level.
- 🔊 There were extraneous noises, cracking or delays of sound during the conversation.
- 📱 The smartphone can not connect to the headset, issuing a protocol error.
It is important to understand that software failure can occur after updating the smartphone operating system or due to static electricity. Also, problems are often observed if the headphones have been out of the charging case for a long time and their battery has run out of charge.
⚠️ Before starting the procedure, make sure that the headphones are charged at least 20%, otherwise the process may be interrupted at a critical stage, which will lead to the impossibility of turning on the device.
Preparation of the device for recovery
Before you start to act, you need to properly prepare Mi True Wireless for the reset procedure. The first step should always be to remove the old pairing profile from your smartphone memory. If you do not, the phone will try to connect to the old, already irrelevant settings, which will reduce all efforts to zero.
To do this, go to your mobile device’s Bluetooth settings, find your Xiaomi model in the list, and select the option “Forget the device” or “Disable.” After that, it is recommended to turn off the Bluetooth on the phone completely so that it does not search for the device during the reset procedure, this will prevent possible signal conflicts.
It is also crucial to check the cleanliness of the contact areas, and often oxidation or dust on the charging contacts inside the case or on the legs of the headphones causes the device to fail to realize that it is placed in the reset case.
☑️ Preparation for discharge
Make sure both earbuds are tightly seated in the case and the lights are on or flashing to confirm contact. If one of the headphones is not responding to the room in the case, try pressing it slightly with your finger or wipe the contacts with an alcohol napkin. Only after completing all preparatory steps can you proceed to a direct reset.
Universal Reset Method for Most Models
Most Xiaomi Mi True Wireless headphones, including the popular Air, Air 2, Air 2S and Lite series, use a single reset algorithm tied to the case button, a method that is standard for the industry and allows you to quickly return the device to factory parameters without the use of additional software.
To perform the procedure, place both earbuds in the charge case and leave the lid open. Find a circular function button on the case case case (usually behind or inside between compartments), and you need to press this button and hold it for a certain time until the indicator starts flashing in a specific way.
Algorithm of action:
1. Put the headphones in the case.
2. Open the lid.
3 Press and hold the button for 10-15 seconds.
4. wait for the indicator to flash quickly.
5. Release the button.Usually the indicator flashes white at a high frequency, which signals the successful completion of the Hard Reset process. After that, the headphones go into pairing mode, and you can search for them again through the phone. It is important not to release the button too early, otherwise the reset does not activate, and the device will simply leave the case in normal mode.
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If the indicator does not flash white after 15 seconds, close the lid, wait 5 seconds and try again, holding the button a little longer - up to 20 seconds.
Specificity of resetting models without a physical button
Some budget or specific Xiaomi models, such as the Redmi AirDots (first generation) or certain versions of the Mi True Wireless Earbuds Basic, do not have a physical button on the case.
For models without a button on the case, it is often necessary to press the sensors simultaneously. Remove both earphones from the case. Then simultaneously touch the touch zones on both headphones and hold your fingers for about 5-7 seconds until they turn off. After turning off, without releasing your fingers (or pressing them again, depending on the model), hold the sensors for about 15-20 seconds.
In some cases, such as Redmi AirDots 2, the sequence may differ:
- 👆 Turn off both headphones (sensor retention 5 seconds).
- 🔄 Press and hold the sensors for 15 seconds before turning on and blinking.
- 👂 Keep holding on. 10-15 second-to-double-blink.
- ✅ Release sensors when the indicators go out or turn red.
⚠️ Note: The exact length of the sensor retention can vary depending on the firmware version, so if the first time failed, try varying the retention time from 10 to 25 seconds.
After performing these actions, the headphones should go into fast flashing mode, signaling readiness to pair. If this does not happen, you may need a software reset via the application.
Using the Mi Earbuds application for resetting
For Xiaomi smartphone owners and MIUI users, there is a more advanced way to manage the headset – the official Mi Earbuds app (or Xiaomi Earbuds), which is especially relevant if the physical buttons do not respond or the device’s behavior is too chaotic for standard methods.
Download and install the app from Google Play or Mi GetApps. Connect your headphones to your phone in the usual way. Go to the app, select your device model, and go to the settings menu. There's often a "Reset" or "Factory Reset" option that performs software-based configuration cleanup.
| Model headphones | Resetting method | Indication of success | Annex |
|---|---|---|---|
| Mi True Wireless Earbuds Basic | Sensors (15 seconds) | Double blinking. | Not required |
| Mi Air 2 / 2S | Case button (10 seconds) | White flashing | Supported |
| Redmi AirDots 2 | Sensors (20 sec) | Red light. | Supported |
| Mi True Wireless 2 Pro | Case button (10 seconds) | Orange/White | Supported |
Using the app gives the advantage of visual confirmation of battery status and firmware version. If the problem persists after reset via the app, this may indicate the need for a firmware update, which can also be done through this interface.
What to do if the app does not see the headphones?
Solving Common Problems After Resetting
Even after successfully completing all the steps of Hard Reset, users may find that the headphones are not behaving as expected, such as the phone only sees one of the pairs, or the sound continues to interrupt, 90% of the time this is solved by re-clearing the pairing list more thoroughly.
Make sure you delete the headphone profile not only from your current phone, but from any other devices they’ve been connected to before (tablet, laptop, spouse’s phone).The Bluetooth protocol can attempt to automatically reconnect to the last active device while ignoring the new one.
If the problem is that the headphones don’t sync with each other (work as two mono-device):
- 🚫 Remove the device from Bluetooth on your phone.
- 📴 Turn off Bluetooth on your phone completely.
- 🔄 Reset your headphones again, strictly following the timings.
- 📲 Turn on Bluetooth and search again.
In rare cases, the case and headphones may need to be completely discharged to zero, then put on charge for several hours without interruption, which helps calibrate the power controller, which could “remember” the wrong values of the capacity.
⚠️ Warning: Do not attempt to reset if the headphones are in charge mode from a high-current network adapter (fast charging). USB-power-port 5V/1A.