How to completely untie the fitness bracelet Xiaomi from your smartphone or account: all ways

Xiaomi fitness bracelets (Mi Band, Amazfit, Smart Band series) are firmly established in everyday life as reliable assistants for health monitoring. But sooner or later, you need to break the connection of the device with your phone or account — whether it is selling the bracelet, switching to a new model or fixing software failures. Unlike a simple Bluetooth disconnect, full uncoup requires removing the binding at the Mi Account profile level, otherwise the new owner will not be able to sync the gadget with his smartphone.

In this article, we will look at all the current ways of unbundling, from standard deletion through the Mi Fit/Zepp Life app to forced reset via ADB (for power users), focusing on the typical errors that can keep the bracelet tied to the old account, as well as the nuances for different versions of firmware. If you plan to sell or transfer the bracelet, it is not enough to simply erase data from the phone, without the right decoup, a new user will get a device with limited functionality.

1. Standard uncoupling via Mi Fit/Zepp Life app

The easiest and most recommended way is to use the official app, which is suitable for most models (Mi Band 3-8, Amazfit Bip, GTS/GTR) and does not require technical skills. Importantly, before you start, make sure that the bracelet is connected to your phone via Bluetooth and synced with your account.

Instructions for Mi Fit (relevant to versions 4.6.0 and later):

• 📱 Open the Mi Fit app and go to the Profile section → My devices.
• 🔗 Click on your bracelet icon (e.g. Mi Smart Band 7).
• ⚙️ In the upper right corner, tap on the gear icon (“Device settings»).
• 🗑️ Scroll down and select Remove Device (or Untie the Bracelet in New Versions).
• ✅ Confirm the action in the pop-up window.

For the Zepp Life app (for Amazfit):

• 📱 Go to Profile. → My devices.
• 🔗 Choose your bracelet (such as Amazfit) GTS 4).
• 🚫 Click Remove the device at the bottom of the screen.
• 🔄 Wait 1-2 minutes – the bracelet will automatically reset settings.

⚠️ Warning: If the bracelet does not appear in the list of available devices for new binding after detachment, restart it (click the button on the button). 10 seconds) and clear the Mi app cache Fit/Zepp Life in the phone settings.

2. Uncoupling via the web version of Mi Account (if the phone is lost)

Situation: you lost the phone that had the bracelet tied to you, or sold it without untieing the device, in which case you can delete the device via the Mi Account web interface. This method works for all models associated with a Xiaomi account, but requires access to the mail or phone number to which the profile is linked.

Step-by-step:

1. Open your browser on your computer or other phone and go to account.xiaomi.com.
2. Sign in with the same account to which the bracelet is attached.
3. Go to Devices (or Mi Cloud → Devices in older versions of the interface).
4. Find your bracelet (e.g., M2104B1R2G for Mi Band 6) and click Delete.
5. Confirm the action via SMS or email code.

After that, the bracelet will be untied from your account, but the physical activity data stored in the cloud will also be deleted. If you plan to use the bracelet further, pre-export the history through Mi Fit → Profile → Data Export.

3. Forced resetting of the bracelet to factory settings

If standard methods don’t work (e.g., the bracelet doesn’t show up in Mi Fit or the web interface), you can perform a hardware reset, which erases all data from the device, including account binding, but doesn’t always work on models with the latest firmware (e.g., the Mi Band 7 Pro may require confirmation via an app).

Resetting methods for different models:

⚠️ Note: On Mi Band 7 Pro and later, the hardware reset may not remove the account binding due to enhanced security. ADB (Section 5) or contact Xiaomi for support.

4. Uncoupling via another smartphone (if the original phone is not available)

If you don’t have access to the phone that the bracelet was synced to, but you have a backup smartphone, you can try to “intercept” the device through it, which works if the bracelet is not locked at the account level (for example, after resetting to factory settings).

Algorithm of action:

1. Install the Mi Fit or Zepp Life app on the backup phone (depending on the bracelet model).
2. Sign in with the same account to which the bracelet is attached.
3. Turn on Bluetooth and wait until the bracelet appears in the list of available devices.
4. Click Connect and then in the device settings select Remove.
5. After untie, reset the bracelet (section 3) and connect it to a new account.

If the bracelet is not listed, try:

• 🔄 Reset the bracelet (press the button for 10 seconds).
• 📱 Remove the Mi Fit app cache in your phone settings.
• 🔌 Connect the bracelet to charge for 5 minutes (sometimes a discharged battery blocks the search).

💡

If the bracelet was tied to your Google Fit account, untie it in the settings of this service: Google Fit → Profile → Devices → Find the bracelet → Disable.

5. Uncoupling through ADB (for advanced users)

This method is suitable if the bracelet is locked at the Xiaomi account level and the standard methods did not work. ADB-Drivers and Included Debugging USB Attention: Incorrect commands can disrupt the bracelet!

Step-by-step:

1. Connect the phone to your computer and turn on Developer Mode (7 times click on the Build Number in the phone settings).
2. Activate Debugging by USB in the developer menu.
3. Download and install ADB Tools.
4. Open the command line (Windows) or terminal (macOS/Linux) and type:

adb shell


pm clear com.xiaomi.hm.health




pm uninstall --user 0 com.xiaomi.hm.health




exit

These commands will clear the Mi Fit app data and delete it for the current user, which can break the connection to the bracelet.

• Reboot the phone.
• Install Mi Fit again and try to connect the bracelet.
• If the bracelet is still tied, reset (Section 3).

⚠️ Attention: On phones with MIUI 13+ Additional permission may be required for ADB through settings → Additionally. → It's offline. It also doesn't work on phones with a bootloader locked).

💡

Use ADB only if other methods have not worked, and incorrect commands can cause data loss on your phone or bracelet.

6. Appeal in support of Xiaomi (extreme case)

If none of these methods worked, you can contact Xiaomi for official support, which is true for bracelets that are blocked after reset (for example, Mi Band 7 Pro with Zepp Life reference), or if you do not remember your account details.

• 🆔 Serial number of the bracelet (located on the box or in Settings) → About the device on the bracelet itself).
• 📧 Email or phone linked to your Mi Account.
• 📄 Check or proof of purchase (if the bracelet is warranty).

Methods of communication with support:

• 🌍 Official website: mi.com/support (select a region).
• 📧 Email: support@xiaomi.com (response 3–5 days).
• 📱 Chat in the Mi Fit app: Profile → Assistance → Online chat.

In the letter or chat, specify:

1. Bracelet model and firmware version (e.g. Mi Smart Band 7, firmware 1.16.0.14).
2. Description of the problem: “The bracelet is blocked after reset, it is not possible to untie from the old account.”
3. Serial number and proof of possession (photo box or check).

The timeframe for processing the request is 1 to 7 days, and in most cases, support sends instructions to force unlock or manually resets the binding.

Frequent Mistakes and How to Avoid Them

Even when following instructions, users often face problems, and consider typical situations and solutions:

1.The bracelet does not appear in the list of devices after resetting

• 🔋 Check battery power (less than 20% can block search).
• 🔄 Reboot the bracelet and phone.
• 📱 Remove the Mi Fit app cache in your phone settings.

2. When uncoupling through Mi Account, the error “Device is occupied” appears

• 🕒 Wait 24 hours – sometimes Xiaomi servers block frequent changes.
• 🌐 Try using a different browser or VPN (Germany or Singapore, for example).
• 📧 Contact support and provide the error code.

3.After the sale, the bracelet remains tied to your account

• 🔄 Complete the unbundling via the web version of Mi Account (Section 2).
• 📵 If the buyer has already tied the bracelet to his account, ask him to untie the device and perform a reset.

💡

Before selling the bracelet, take a screenshot of the screen with the words “Device untied” in Mi Fit – this will confirm that you are transferring a “clean” gadget.

FAQ: Answers to Frequent Questions