Why Mi Band 5 is blocked and what to do first
Fitness bracelet Xiaomi Mi Band 5 It can be blocked for several reasons: incorrect input PIN-code, firmware failure after the update, hardware conflict with the phone or even physical damage to the screen. 80% In cases, the problem is solved without contacting the service center - it is enough to use standard reset tools or hidden Mi functions. Fit/Zepp Life.
Before you start unlocking, check three key points: 1 Make sure the bracelet is charged at least 20% - a discharged battery can interrupt the reset process. 2) Update the Mi Fit or Zepp Life app to the latest version (old versions do not have a forced unlock function). 3 Try to reboot the bracelet: press the touch button 10-15 seconds before the appearance of the Mi logo. In 30% of cases, this removes the temporary lock.
If the bracelet is blocked after updating the firmware, do not try to enter PIN-code multiple times β this can lead to a complete lock of the bootloader (reflashing through the PC). In this case, immediately go to the methods of reset via the application or hardware reboot.
Method 1: Unlocking with Mi Fit/Zepp Life (official method)
The safest way is to use the built-in reset feature in the official app, which works if the bracelet is tied to a Xiaomi account and synced at least once after blocking.
Instructions for Mi Fit:
- Open the application and go to the Profile section β Mi Band 5.
- Slip on three dots in the upper right corner and select Untie the device.
- Confirm the action β the bracelet will automatically reset settings, including PIN-code.
For Zepp Life (relevant for firmware after 2023):
- Go to Devices β Mi Band 5 β Device Management
- Choose Reset to factory and follow the hints.
β οΈ Warning: After untieing all data from the bracelet (steps, pulse, exercise modes) will be deleted. If you have synced with the Xiaomi Cloud, the history can be restored after re-binding.
Update Mi Fit/Zepp Life to the latest version
Make sure your phone is connected to the internet.
Bracelet charge >20 per cent
Open Bluetooth settings and βforgetβ the Mi Band 5 device (if itβs displayed)
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Method 2: Hardware reset via hidden menu (without phone)
If the bracelet doesn't respond to touch or syncs with your phone, use a hardware reset, which works even when the screen is locked, but requires you to follow the steps precisely:
- Place the bracelet on a flat surface with the screen up.
- Find a small hole next to the charging connector on the case - this is the reset button.
- Take a paper clip or toothpick, press and hold the button for 15-20 seconds until the vibration and the Mi logo appear.
- Release the button - the bracelet will reboot in factory condition.
β οΈ Warning: Do not use metal objects (needles, pins) - they can damage the contacts inside the hole.The best option is a plastic toothpick or a special tool for resetting (comes with some models).
After the hardware reset, the bracelet will be like a new one, you will need to re-assign to the account and adjust the settings. If the screen is still unresponsive, check the integrity of the plume (may need repair).
What to do if the reset button does not work?
Method 3: Unlocking through ADB (for advanced users)
If the standard methods do not work, and the bracelet is defined by the computer as USB-You can try unlocking it via Android Debug Bridge (ADB). This method is suitable for firmware based on Android Wear (rarely found on Mi Band 5, but possible after custom firmware).
Procedure:
- Install ADB Tools on your PC.
- Connect the bracelet to your computer via a charging cable (use the original one). USB-Xiaomi cable).
- Open the command line (Windows) or the terminal (macOS/Linux) and type: adb devices If the bracelet is determined (the serial number will appear), run the reset command: adb shell am broadcast -a android.intent.action.MASTER_CLEAR
β οΈ Attention: Misuse of the right ADB If you're not sure what you're doing, skip this and go to the service. Also note that Xiaomi doesn't officially support it. ADB-Mi Band 5 access β this method only works on modified firmware.
| Method of unlocking | Difficulty | Implementation time | Loss of data | It works without a phone. |
|---|---|---|---|---|
| Through Mi Fit/Zepp Life | β (easily) | 2-5 minutes | Yes (except for cloud data) | No. |
| Hardware discharge | ββ (middle-of-the-road) | 1-2 minutes | Yes (full reset) | Yes. |
| ADB-team | βββ (difficult) | 10-15 minutes | Yes. | Yeah (PC needed) |
| Firmware update | ββ (middle-of-the-road) | 5-10 minutes | Not (if successful) | No. |
Method 4: Update firmware as a method of unlocking
If the bracelet is blocked after a failed update or firmware conflict, sometimes forced flashing through official software helps, which also eliminates errors such as βinfinite bootβ or βblack screenβ after blocking.
Step-by-step:
- Download the latest firmware for Mi Band 5 from Xiaomiβs official website (select your bracelet region!).
- Connect the bracelet to charging and make sure it is determined by the phone in Mi Fit β About the device.
- In the app, go to Settings β Update firmware and select the file manually.
- Wait for the process to be completed (the bracelet will reboot 2-3 times).
π‘ If the official firmware is not installed, try downloading the regional version (for example, for Europe or China).Sometimes, firmware bracelets for one region are blocked when connecting to a phone with another region of the Xiaomi account.
Once updated, the bracelet unlocks automatically, but you may need to re-attach to your account. If the process is interrupted, try again or use a hardware reset (Method 2).
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Before updating the firmware, turn off the energy-saving mode on the phone - it can interrupt data transfer and damage the bracelet system.
Method 5: Unlocking through the service center (guarantee cases)
If all of the above methods did not work, and the bracelet is still blocked, there are two options: 1) Contact an authorized Xiaomi service center (free of charge if the lock was not the fault of the user). 2 Use the services of private masters (the cost of unlocking is from 500 to 1500 rubles depending on the region).
π When to go to the service:
- π§ The bracelet does not respond to reset and does not turn on.
- π§ On the body visible traces of moisture or mechanical damage.
- π Error 32 or Bootloop Error is introduced.
- π The bracelet requires an account of the previous owner (if you bought a used one).
β οΈ Note: Before visiting the service, back up your data via Mi Fit (if the bracelet is synchronized in any way). 90% of the time, the wizard will complete a complete reset with the loss of all local data. Also bring a check or warranty card - without them, repairs can be paid.
π‘
If the Mi Band 5 is locked after buying from hand, the first thing you can do is ask the seller to untie the device from his Xiaomi account, without which even the service center will not be able to unlock the bracelet without proof of purchase.
Frequent Mistakes and How to Avoid Them
Many users make the lock problem worse by making common mistakes, and this is what you can't do when unlocking the Mi Band 5:
- π Discharge the bracelet "to zero" - this can damage the power controller, and the device will stop turning on even after charging.
- π¨ Disassemble the case yourself - in 95% of cases this leads to a break in the screen plume or damage to the battery.
- π± Uninstall the Mi Fit application without bracelet detachment - the device will remain tied to the "hanging" account, and it will be more difficult to unlock it.
- π Interrupt the process of updating the firmware - this can lead to the loss of the bootloader and complete inoperability of the device.
If you bought a used bracelet and the previous owner didn't untie it from your account, don't try to reset it in the standard way, it won't work.
- Contact the seller and ask to untie the device through his account.
- If the connection is lost, contact Xiaomi with a check to buy (they can bind the bracelet to your account by force).