Xiaomi scooters are some of the most popular vehicles in the city, but they can’t be used without syncing with your smartphone. Through the Mi Home app (or Xiaomi Home in newer versions), you get access to mileage, battery level, speed, and the ability to update firmware and adjust driving modes. However, many users face problems when they first connect: the scooter does not find the phone, the application gives a Bluetooth pairing error failed, or the device appears in the list but does not sync.
In this article, we will analyze all the current ways to connect Xiaomi scooters M365, Pro, 1S, Essential, 4 Pro and other Android phones (including versions 12, 13 and 14) We will pay special attention to typical errors, such as Error 36 (a problem with the Bluetooth module of the scooter) or Error 10 (incompatibility of software versions), and also tell you how to update the firmware if the device is not determined. If you just bought a scooter or faced problems after resetting the settings – this guide will help you solve the problem in 5-10 minutes.
1.What Xiaomi scooters can be connected to Android?
The Mi Home app supports all official Xiaomi and Ninebot models released after 2016, but there are nuances with regional versions of firmware and compatibility with new versions of Android.
| Model scooter | Support for Mi Home | Minimum version of Android | Features |
|---|---|---|---|
| Xiaomi M365 | Yes. | 5.0+ | Requires firmware updates to work with Android 12+ |
| Xiaomi M365 Pro | Yes. | 6.0+ | Support KERS (regenerative braking in the annex |
| Xiaomi 1S | Yes. | 7.0+ | It works with Xiaomi Home (new name Mi Home) |
| Xiaomi Essential | Yes. | 8.0+ | Simplified version of the application without some functions |
| Xiaomi 4 / 4 Pro | Yes. | 9.0+ | Requires the latest version of Xiaomi Home (4.6)+) |
⚠️ Note: Ninebot by Segway (e.g., scooters, ES1/ES2/ES4) If your scooter has the Ninebot logo instead of Xiaomi, download the official software from Segway.
It is also worth considering that Chinese versions of scooters (for example, with Aliexpress) can have a regional lock in the application, in which case you will need to change the region in Mi Home to China (Mainland China) or firmware through alternative methods (we will discuss them below).
2. Preparation of the phone and scooter for connection
Before pairing, make sure both devices are ready to sync. Missing at least one item from the list below can cause Error 36 or Bluetooth not available errors.
- 📱 Update Android to the latest version. Older versions (below 8.0) may not have the necessary Bluetooth protocols.
- 🔋 Charge the scooter at least 20%. With a low charge, the Bluetooth module can shut down.
- 📲 Remove old versions of Mi Home. If the app has already been installed, remove it and download the latest version from Google Play.
- 🔄 Reset the scooter. To do this, hold the power button for 5 seconds before turning off, then turn it on again.
⚠️ Warning: If you've previously connected a scooter to another phone, reset its settings:
- Turn on the scooter.
- Hold the power button and the brake button at the same time for 5 seconds until you hear a double beep.
- After resetting, the indicator will light up in blue – this means that the scooter is ready for a new connection.
☑️ Preparation for connection
3. Step-by-step instructions: how to connect Xiaomi scooter to Android
Now, to the process of pairing, follow the instructions strictly in steps, and this minimizes the risk of error.
Step 1: Install and configure the Mi Home app
1 Download Mi Home from Google Play (link above).If you have a Xiaomi 4 Pro or a new model, use Xiaomi Home.
2. Launch the app and register (or log in via your account) Xiaomi/Mi). Without an account, connection is impossible!
3.Select the region of Russia (or China if you have a Chinese version of the scooter).
Step 2: Adding a Scooter to Mi Home
1.Click Add Add the device (+) top-right.
2. Select category Transportation → Electric scooter.
3.In the list of models, find your own (for example, Xiaomi) M365). If your model is not, choose another model.
Step 3: Bluetooth pairing
1. Turn on Bluetooth on your phone.
2. On the scooter, press the power button once - the blue indicator (conjugation mode) should light up.
3. In the app, click Next and wait for the phone to find the scooter. If the device doesn't show, try:
- 🔄 Reboot Bluetooth on your phone (turn off/on).
- 📱 Re-launch the Mi Home app.
- 🔋 Check the charge of the scooter (at a discharge below 15%, Bluetooth may not work).
Step 4: Completion of the setup
After successful connection:
- 📊 The application will show the current battery charge, mileage and firmware version.
- ⚙️ In the menu, settings can be configured:
- 🔄 If you have a firmware update available, install it (about this in the next section).
💡
If the scooter doesn't connect, try using Android Developer Mode: turn on Bluetooth Debugging in the developer settings. This sometimes helps with pairing errors.
4. Solving common connection errors
Even if you do the instructions correctly, you can get errors, and let's look at the most common ones and how to fix them.
Error 36: "Bluetooth pairing failed"
This error means that the phone cannot connect to the scooter.
- 📵 The Bluetooth scooter module is defective (often after falls or moisture hits).
- 🔋 Low battery charge (less than 15%).
- 📱 Conflict with other Bluetooth devices (headphones, fitness bracelets).
Decision:
- Disconnect all other Bluetooth devices from your phone.
- Charge the scooter to 100%.
- Reset the scooter settings (as described above).
- If the error persists, try connecting from another phone. If it doesn't work there, the Bluetooth module of the scooter is defective (requires repair).
Error 10: "Firmware mismatch"
This error occurs if the scooter firmware version is incompatible with the app version. M365 archaic.
Decision:
- 🔄 Update the scooter firmware through alternative methods (instructions in the next section).
- 📱 Install an older version of Mi Home (e.g. 5.5.4 – works with all firmware).
Scooter is connected, but data is not updated
If the application displays outdated information (for example, a 0% charge with a full battery), the reason may be:
- 🔌 Poor battery contact (check the connectors inside the scooter).
- 📡 Weak Bluetooth signal (bring phone closer to scooter).
- 🔄 Synchronization failure (reconnect the device).
What if the scooter is connected, but the application does not show speed?
5. Update the firmware of the scooter through Android
Updating the firmware solves many connectivity issues, adds new features (for example, cruise control in Xiaomi) 1S) But the wrong update can make the scooter tick -- only when the battery is fully charged!
Method 1: Through the official Mi Home app
1. Connect the scooter to the phone (as described above).
2.In the device menu in Mi Home, find the Firmware Update section.
3. If a new version is available, click Update and wait until it is completed (don't turn off Bluetooth!).
Method 2: Through alternative applications (for power users)
If the official update is not available, you can use:
- m365 DownG (for Xiaomi) M365/Pro) — It allows you to pass custom versions.
- ScooterHacking Utility (for ScooterHacking Utility) 1S/4 Pro) - advanced settings and firmware.
⚠️ Warning: Using unofficial firmware can lead to loss of warranty and unstable operation of the scooter!
- Charge the scooter battery (100%).
- Stability of Bluetooth connection.
- Availability of a backup of the current firmware (if you use custom tools).-->
6. Alternative ways to connect (if Mi Home does not work)
If the official app refuses to connect, there are several workarounds:
Method 1: Use of the Ninebot Application
Some Xiaomi models (especially the Pro 2 and 4 Pro) are supported by Segway's Ninebot app.
- Remove Mi Home.
- Download Ninebot.
- Add a scooter like Xiaomi M365 (Even if you have a different model).
Method 2: Connect via DownG (m365 DownG)
This is an application for advanced customization of Xiaomi scooters. It allows you to:
- Update the firmware manually.
- Set the maximum speed (up to 30-35 km / h per M365).
- Turn off the weight limit.
⚠️ Note: Using DownG may violate the legal restrictions of your country (for example, in Russia the maximum allowed speed for scooters is 25 km / h.
Method 3: Connecting through ADB (for technical users)
If the scooter is defined by the phone as a Bluetooth device but does not connect to the Mi Home, you can try forced pairing via a phone. ADB:
adb shell am start -a android.bluetooth.device.action.PAIRING_REQUEST -e android.bluetooth.device.extra.DEVICE [MAC- scooter address]MAC-The scooter address can be found through applications like Bluetooth Scanner.
7. Scooter setup after connection
After successful pairing, it is recommended to adjust the basic parameters for a comfortable ride.
Driving modes
In most models, 3 modes are available:
- 🐢 Eco - economical (maximum speed) ~15 km/h, soft acceleration).
- ⚡ Standard - standard (~20–22 km/h).
- 🏎️ Sport - sports (up to 25-30 km / h, depending on the model).
For beginners, it is recommended to start with Eco to get used to the management.
Regenerative braking setting (KERS)
KERS It allows you to recharge the battery when you brake:
- 🔋 Weak – minimal recovery, smooth braking.
- ⚡ Average – balance between braking and charge.
- ⚠️ Strong - aggressive braking, maximum charge.
⚠️ Attention: Strong KERS This can cause braking jerks and increased battery wear and tear, and use it only when necessary.
Customization of illumination (for models with LED)
Xiaomi. 1S 4 Pro can be adjusted to the color of the lighting:
- 🔴 Red - Sport mode.
- 🟢 Green - Eco mode.
- 🔵 Blue is standard mode.