Connecting Xiaomi scooter to iPhone: full instruction with error solutions

Xiaomi scooters have long been a popular transport for urban travel, but their full use is impossible without synchronizing with a smartphone. iPhone owners often face difficulties when connecting, from the lack of a device in the Bluetooth list to errors in the Mi Home app. This article will help you understand all the nuances from choosing the right application to solving typical problems.

We will look at the official ways of connecting through Mi Electric Scooter and Mi Home, alternative methods for older models of scooters, as well as give practical tips on setting up notifications, updating firmware and optimizing power consumption. 17/18 β€” A problem for owners of new iPhones.

What scooters Xiaomi supports connection to the iPhone

Not all Xiaomi scooters work equally well with iPhones, but the main difference is in the communication protocol used and the version of the built-in Bluetooth module.

  • βœ… Full support: Mijia M365, M365 Pro, Pro 2, 1S, Essential, 3 Lite, 4 Pro – These models are officially certified for iOS through the Mi Electric Scooter app.
  • ⚠️ Limited support: Mi Scooter 3 and Mi Scooter 4 (not Pro) may require manual Bluetooth connectivity in some regions.
  • ❌ iOS issues: Older models to 2018 (M365 First revisions) are sometimes not defined in Mi Home due to outdated firmware.

It is important to check the version of your scooter’s Bluetooth module. Post-2020 models use Bluetooth 5.0, which is more stable with iPhone 11 and newer. Older scooters (Bluetooth 4.2) may experience connection breaks when updating firmware through iOS.

πŸ“Š What kind of scooter Xiaomi you have?
M365/M365 Pro
Pro 2/1S
Essential/3 Lite
4 Pro/4
Another model
Model scooterMinimum iOSAnnex requiredFeatures
Mijia M365 (2017-2019)iOS 12.0Mi HomeRequires manual selection of the "Mainland China" region when added
Pro 2 / 1S (2020-2022)iOS 13.0Mi Electric ScooterSupports OTA-firmware update
Essential / 3 Lite (2021-2023)iOS 14.0Mi Electric ScooterAutomatic model identification during scanning QR
4 Pro (2023)iOS 15.0Mi Electric ScooterRequires Bluetooth enabled LE Audio on iPhone

Preparing iPhone to connect the scooter

Before syncing, you need to configure your iPhone to avoid typical errors.

  1. Update iOS to the latest version. Xiaomi Scooters are optimized to work with iOS 16+. Older versions (iOS 14 and below) may not show some features in the app.
  2. Enable Bluetooth in Settings β†’ Bluetooth and keep it active throughout the connection process.
  3. Allow geolocation for the Mi app Home/Mi Electric Scooter (Settings) β†’ Confidentiality β†’ Without this, the scooter will not be identified in the list of devices.
  4. Turn it off. VPN Ad blockers (such as AdGuard) can block Xiaomi's authorization servers.

Pay special attention to regional settings. If your iPhone is set to a region other than China/Europe, the Mi Home may not display the Samocat category.

  1. Go to Settings. β†’ Mainstream β†’ Language and region.
  2. Change the region to China temporarily.
  3. Restart the Mi Home app.
  4. After connecting the scooter, return the original settings.

πŸ’‘

If the scooter is not detected, try restarting your iPhone and scooter (hold the power button for 5 seconds).

Step-by-step: Connect via Mi Electric Scooter

Mi Electric Scooter (formerly Mi Mi Mijia) is Xiaomi’s official scooter management tool, and here is a detailed guide for iOS:

  1. Download the app from the App Store. make sure you have the latest version (at 2026 β€” v5.12.0 or newer).
  2. Register a Xiaomi account or log in through an existing one. For Russia/CIS, choose Russia or Other Countries.
  3. Turn on the scooter with a long press on the power button (3 seconds). Wait until the indicator starts flashing blue (pairing mode).
  4. In the app, click Add Device (+) β†’ Scooter β†’ Choose your model from the list.
  5. Scan it. QR-code located under the scooter cover (near the serial number) QR No, enter the serial number manually.
  6. Confirm pairing in the iOS pop-up window. Allow notifications and geolocation.

After successful connection in the main menu of the application will appear:

  • πŸ“Š Control panel with data on speed, charge, mileage.
  • βš™οΈ Settings (driving modes, brake sensitivity, backlighting).
  • πŸ”” Notifications of low charge, falls, updates.
  • πŸ”„ Update of firmware (if a new version is available).

β˜‘οΈ Checklist before connection

Done: 0 / 5

⚠️ Attention: If after scanning QR-If the code appears "Device not supported", check the match of the model of the scooter and region in the Xiaomi account. For example, the European Pro 2 will not work with an account registered in China.

Connection via Mi Home (for older models)

Mi Home app is suitable for scooters produced before 2020 (M365, M365 The process is different from the Mi Electric Scooter:

  1. Download Mi Home and log in.
  2. Click Add Add the device β†’ Select the Transport category (if not, change the region to China).
  3. Choose Mijia Electric Scooter (even if you have a Pro version).
  4. Turn the scooter into pairing mode (hold the power button for 5 seconds until the indicator flashes red and blue).
  5. Bring your iPhone to the scooter at a distance < 1 meter and wait for the device to be detected.

After connecting to Mi Home, basic functions will be available:

  • πŸ›΄ View the current speed and mileage.
  • πŸ”‹ Battery level (with error) Β±5%).
  • πŸ”„ Update firmware (only for models 2019 and newer).

The Mi Home is a different option than the Mi Electric Scooter:

  • ❌ No detailed travel statistics.
  • ❌ You can't adjust the brake sensitivity.
  • ❌ No notifications of falls or speeding.
What if Mi Home doesn’t see the scooter?
1. Remove the app and install it again. 2. In your iPhone settings, reset your network settings (Settings) β†’ Mainstream β†’ Removing or resetting iPhone β†’ Reset network settings. 3. Try connecting via another iPhone (if possible) – this will help determine if the problem is in the scooter or in your phone.

Solving Typical Connection Problems

Even with the right settings, iPhone owners are faced with errors. Let’s consider the most common and ways to fix them:

Mistake.Reason.Decision
"Unable to connect" (in Mi Electric Scooter)Conflict of Bluetooth connections1. Forget the device in Settings β†’ Bluetooth.2. Reset the scooter.3. Reconjugate the pairing.
Scooter is connected, but data is not updatedOutdated scooter firmwareUpdate your firmware through Mi Electric Scooter (Settings section) β†’ Update of the PO).
The app crashes out when scanning QRIncompatibility with iOS 17/18Install the beta version of the application through TestFlight.
"Device not supported in your region"The Wrong Xiaomi Account RegionChange region to China in the Mi Account profile settings.

If the scooter connects but does not display real data (for example, shows 0 km / h when driving), reset the settings:

  1. Turn on the scooter.
  2. Press the power button and the brake button simultaneously for 10 seconds.
  3. After the reboot, repeat pairing with the iPhone.

⚠️ Attention: On scooters Xiaomi 4 Pro with firmware v1.5.6 You may need to disable the "Bluetooth" function. LE Audio" in the settings of the iPhone (Settings) β†’ Bluetooth β†’ (i) next to the scooter. This function conflicts with telemetry transmission.

Configure notifications and additional functions

After successful connection, it is recommended to configure notifications and optimize the scooter settings. The following options are available in the Mi Electric Scooter application:

  • πŸ”” Low charge notifications: Set a threshold (e.g. 20%) in Settings β†’ Notifications β†’ Battery.
  • 🚨 Fall Alerts: Include in Settings β†’ Safety: The scooter will send a push if it detects a sudden change of position.
  • πŸ”„ Auto-Disconnect: Set up a timer (5-30 minutes) in Settings β†’ Power to save battery power.
  • 🎚️ Brake sensitivity: For Pro models 2/4 Pro available 3 level (soft/medium/hard).

For iPhone owners 14/15 Pro is available for integration with Focus modes:

  1. Open the Settings. β†’ Focus on the iPhone.
  2. Select a mode (e.g., "Driving").
  3. Add an exception to Mi Electric Scooter so that notifications come even in Do Not Disturb mode.

On Xiaomi scooters 3 Lite and later you can activate the "Eco" mode, which limits the maximum speed to 20 km/h and increases the mileage on one charge on 15-20%. Activated in Settings β†’ Driving modes.

πŸ’‘

Customizing drop notifications is especially important for scooters with lithium-ion batteries – this will help avoid battery damage during impacts.

Update of the firmware of the scooter through the iPhone

Regular firmware updates improve the stability of the connection to the iPhone and add new features.

  1. Make sure that the scooter is charged at least 50% and the iPhone is charged at 30%.
  2. Connect to the scooter via Mi Electric Scooter.
  3. Go to Settings. β†’ Update of the PO.
  4. If a new version is available, click Update and wait for the process to complete (5-15 minutes).

Important nuances:

  • ⚠️ Do not interrupt the upgrade process – this may result in a scooter controller blink.
  • πŸ“Ά 4 Pro models require Wi-Fi connection (scooter creates its own access point).
  • πŸ”„ After the update, reset the scooter settings (power button) + brake).

If the update is stuck in the Prepare to Install stage, follow the following steps:

  1. Close the Mi Electric Scooter app via App Switcher.
  2. Turn off Bluetooth on your iPhone for 30 seconds, then turn it on again.
  3. Reset the scooter and try again.

⚠️ Attention: Scooters M365 firmware-old v1.3.5 Updating via iOS can result in an error, in which case use an Android device or contact the service center.

FAQ: Frequent questions about connecting Xiaomi to iPhone

Can you connect Xiaomi scooter to iPhone without apps?
Technically, yes, the scooter will appear on the list of Bluetooth iPhone devices as LE-Mijia Scooter. However, without the Mi Electric Scooter or Mi Home app, you can't: View speed, mileage, charge level. Update firmware. Adjust ride parameters. Bluetooth connection without the application is only needed to unlock the scooter (if the "Clock" function is enabled).
Why is Xiaomi’s scooter constantly disconnecting from the iPhone?
Reasons and solutions: Weak Bluetooth signal: Make sure there are no obstacles between the iPhone and the scooter. Maximum distance is 10 meters. Conflict with other devices: Disconnect other gadgets from the iPhone (earphones, smart watches). iOS Energy saving: Turn off low consumption mode (Settings) β†’ Battery) Outdated scooter firmware: Update the software via Mi Electric Scooter. If the problem persists, reset the network settings on your iPhone (Settings) β†’ Mainstream β†’ Removing or resetting iPhone β†’ Resetting network settings).
How to reset the Xiaomi scooter if it does not connect to the iPhone?
Perform hardware reset: Turn off the scooter. Press the power button and the brake button at the same time. Hold on. 10-15 So let go of the buttons, the scooter will reboot with the factory settings, and then you'll have to reconnect the scooter to the iPhone. QR-code.
Can I use one Xiaomi scooter with multiple iPhones?
Yes, but with limitations: βœ… Up to 3 devices can be tied to a single scooter. ⚠️ When you connect a new iPhone, the previous device will automatically be disabled (you need to re-pair). πŸ“± Travel data is not synced between phones.To add a second iPhone: On the first phone untie the scooter in Mi Electric Scooter (Settings) β†’ Delete the device. On the second phone, follow the standard connection procedure.
What alternative apps can you use for Xiaomi on iPhone?
The official Mi Electric Scooter and Mi Home apps are the only ones with full support, but for basic monitoring, try ScooterDroid (App Store) β€” shows speed and charge, but does not support settings. M365 Dashboard – It only works with M365 EScooter is a paid application with advanced statistics, but without the possibility of updating the firmware. ⚠️ Warning: Third-party apps can damage the scooter controller when you try to change settings. Use them only to read data.