How to connect Xiaomi scooter to the Mi Home application: full instructions with photos and tips

Xiaomi scooters have long been an integral part of urban mobility, but their true potential is only revealed when you connect to the company’s Mi Home app. Through it you get access to advanced travel statistics, setting ride modes, updating firmware and even remote locking of vehicles. However, the synchronization process often raises questions: the application does not see the device, there are authorization errors, and the scooter refuses to connect after resetting.

In this article, we will look at all the stages of connection, from preparing a smartphone to solving typical problems. The instructions are relevant for Mi M365, Pro 2, Pro 3, 4 Pro, Essential and others released after 2018, and pay special attention to bypassing regional restrictions (if your scooter is bought abroad) and the nuances of working with the latest versions of the Mi Home (6.0+).

1.Preparation: What to do before connecting

Before you start syncing, make sure all the preconditions are met, and neglecting them is the main cause of 70% of connection errors.

First, check the compatibility of the devices:

• 📱 Smartphone: Android 6.0+ or iOS 11.0+ (iPhone 5S And older, lags may occur).
• 🛴 Scooter: Any Xiaomi model with Bluetooth 4.0 support (except Mi) M365 first parties of 2016).
• 🌐 Internet: stable connection to Wi-Fi or mobile network (3G/4G/5G) — Without it, authorization in Mi Home is impossible.

Second, update the firmware of the scooter if it has already connected to the application before.Outdated versions of the software (below 1.5.4 for the Mi M365) often conflict with new versions of the Mi Home. You can check the current firmware through the scooter menu: hold the power button for 5 seconds until the indicator lights up.

⚠️ Note: If the scooter is purchased in China or on AliExpress marked "Global Version", its firmware may be blocked for the European region, in which case a change of region to Mi Home is required (see section 4).

2. Installation and configuration of the Mi Home app

The official Mi Home app is the only legal way to connect a scooter to a smartphone.

• 🤖 Google Play for Android).
• 🍎 App Store (for iOS).

After installation, perform the initial setting:

1. Open the app and select the region of Russia (or your country).
2. Sign in with Xiaomi Account (if you don’t have an account, sign up).
3. Enable geolocation permissions, Bluetooth, and notifications (without them, the scooter will not appear in the list of devices).

Important: If you already have a Mi Account but the scooter is not connecting, try to log out and re-enter the app. Sometimes the login session is reset after the updates.

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If the Mi Home app doesn’t open after installation, check the date and time on your smartphone – incorrect settings can block authorization.

3. Step-by-step instructions: how to connect a scooter to the Mi Home

Now, to the main process, follow the instructions strictly by step, and skipping any step can lead to an error.

Step 1: Activate Bluetooth on the scooter

Turn on the scooter with a long press on the power button (2 seconds). Make sure the indicator is blue (standby mode). If the indicator flashes red, then the scooter is discharged, charge it to at least 20%.

Step 2. Search for the device in Mi Home

In the app, click + → Add device → Scooter. If there is no "Samokat" item, search for Transport category.

Step 3: Synchronization

When the scooter appears in the list, click on it. Wait for the beep (short beep) and confirm the connection in the application. If there is no sound, restart the scooter (hold the power button for 10 seconds).

Step 4: Account binding

Once the connection is successful, the system will suggest that you assign a name to the scooter (like My Mi Pro 3) and add it to the room (you can choose a Street or create a new category), a step that is mandatory – without it, data will not be stored in the cloud.

4. Problem Solving: Scooter not connected to Mi Home

If errors occur during the synchronization stage, use this table to diagnose:

Change of region to Mi Home (for scooters with Chinese firmware):

1. Close the Mi Home app.
2. Remove the app cache in your smartphone settings (Settings → Applications → Mi Home → Memory → Clear the cache).
3. Open Mi Home and select the region of China.
4. Log in and repeat the connection process.

⚠️ Attention: Once the region is changed, all previously added devices (lamps, sockets, etc.) will disappear from the list. They will have to be reconnected!

5. Scooter setup via Mi Home: basic features

Once you've successfully connected, open your scooter card in Mi Home.

• 📊 Travel statistics: distance, average speed, travel time and energy consumption.
• ⚙️ Driving modes: Eco - speed limit to 15 km/h (saving charge); Standard - up to 25 km/h (optimal balance); Sport - up to 30 km/h (increasing battery consumption).
• 🔒 Locking: Remote activation of an electronic lock (useful for protection against theft).
• 🔄 Software Update: Verification and Installation of New Versions of the Firmware.

Pay special attention to Settings → Cruise Control, which allows you to maintain a constant speed without gas retention, useful for long trips, activated by double pressing the power button while driving.

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Sport mode discharges the battery 30% faster than Eco. Use it only if you need to accelerate quickly.

6. Update the firmware of the scooter through Mi Home

Regular firmware updates fix bugs, improve stability, and add new features to update the software:

1. Connect the scooter to charge (the battery level should be >50%).
2. Open the scooter card in Mi Home and go to Settings → Software Update.
3. If a new version is available, click Update and wait for the process to complete (5-10 minutes).

During the update:

• 🚫 Do not disconnect the scooter from charging.
• 📵 Do not interrupt the Bluetooth connection.
• 🔋 Do not use the scooter until the process is complete.

⚠️ Note: If the update is interrupted due to battery discharge, the scooter may stop turning on, in which case you will need to restore through service mode.

7. Connection Restoration after resetting settings

If you reset the scooter settings (for example, by holding the power + brake button), it will have to be reconnected to the Mi Home.

1. Remove the scooter from the list of devices in Mi Home (Hold the device card → Delete).
2. Reset the scooter: 1. Turn off the scooter. 2. Hold the power button + brake button for 5 seconds. 3. Wait for a double beep.
3. Repeat the connection process (see Section 3).

In rare cases, after a failed update, the scooter may "hang" during the loading stage.

• Connect the scooter to the charger.
• Hold the power button for 15 seconds until the indicator starts flashing yellow.
• Repeat the firmware update via Mi Home.

8. Frequent questions and answers