Connecting Xiaomi scooter to another phone: full instructions with nuances

Transferring control of a Xiaomi scooter to another user or changing a smartphone often raises questions: how to properly untie an old device and tie a new one to avoid losing functionality? The process seems simple, but there are pitfalls here - from resetting settings to authorization features in the Mi Home. This instruction will help avoid typical errors and save all the data of the scooter.

It is important to understand that Xiaomi scooter is not tied to an account, but to a specific phone via Bluetooth and Wi-Fi Direct. So changing the gadget will require a complete reset of the connection. Depending on the model (M365, Pro 2, 1S, 3 or 4), the steps may vary slightly, but the general logic remains the same. We will consider a universal method that works for 90% of the brand’s devices.

If you encounter errors like "Device not found" or "Disabled to connect," don't panic. Most often, the problem lies in the settings of the phone or an outdated version of the application. In this article, you will find solutions for such cases, as well as tips for optimizing the connection for stable operation.

Preparation: What to do before connecting

Before you start synchronizing, make sure that the key conditions are met, and without them, the process can fail or cause scooter failure.

• 📱 Update the Mi Home app to the latest version.Outdated versions often don't support new scooters or contain bugs. Download the current version from Google Play or the App Store.
• 🔋 The scooter must be charged at least 30%, and with a low battery level, the device may shut down during the process, causing a failure.
• 📶 Turn on Bluetooth and Wi-Fi on your new phone.The scooter uses both modules for initial setup, even if the later will only work on Bluetooth.
• 🔒 Make sure you have a Xiaomi account. Without it, you can't complete your link. If you don't have one, sign up in advance at account.xiaomi.com.

Pay special attention to the region of the account, if the scooter is purchased in Europe and the account is registered in Russia (or vice versa), there may be problems with displaying the device in the list, in which case you will have to change the region of the account or create a new one.

⚠️ Warning: If the scooter was previously tied to another phone, it must be untieted via an old device or reset to the factory settings.

Step 1: Reset the scooter to factory settings

This step is mandatory if the scooter has already been tied to another phone, and without resetting, the new device will not be able to connect due to active tethering.

To reset the settings:

1. Turn on the scooter with a long press on the power button (3-5 seconds).
2. Hold the power button and brake button (or the headlight button on some models) simultaneously for 10 seconds until you hear an audible beep.
3. After the signal release the buttons - the scooter will reset and reboot.

Xiaomi Mi Electric Scooter models 3 and 4 procedure may be different: instead of the brake button, a combination with the driving mode button is used (D/S/E). The exact combination for your model is specified in the instructions.

If the reset didn't work the first time, repeat the procedure or check the battery. On the discharged scooter, the reset may not be performed.

Step 2: Install and configure the Mi Home app

Mi Home is the only official way to control the scooter, and alternative programs like the M365 Tools do not support full functionality and can cause errors.

Installation instructions:

1. Download Mi Home from the official app store.
2. Launch the app and log in to your Xiaomi account (or create a new one).
3. Select the region that matches your model of scooter. For European versions it is Europe, for Chinese - China (Mainland).
4. Click "Add device" (the icon "+" in the upper right corner).

In the list of categories, select "Transport" → "If your model is not on the list, try to select "Other" or update the application.

If the application does not find the scooter, check:

• 🔄 Scooter is on and is next to the phone (no further than 1 meter).
• 📵 The phone has disabled the mode "Battery Saving" for the Mi Home application.
• 🔒 Android allows all permissions for the application (geolocation, Bluetooth, notifications).

Step 3: Finding and Connecting a Scooter

When the scooter and the phone are ready, you can start synchronizing, which can take up to 2-3 minutes — don't interrupt it.

Step-by-step:

1. In the Mi Home app, click "Add device" → "Electric scooter".
2. Make sure the scooter is on and flashes white (connection waiting mode).
3. Click "Start Search" in the app. The phone will start scanning the nearest devices.
4. When the scooter appears on the list, select it. PIN-code (default 0000 or 1234).
5. Confirm the connection in the application and wait for the synchronization to be completed.

If the scooter is not present, try:

• 🔄 Reboot the scooter (turn off and on).
• 📱 Restart the Mi Home app or reinstall it.
• 🔌 Connect your phone to another Wi-Fi network (sometimes corporate networks block the connection).

⚠️ Note: iPhones may require additional permission to use the Local Network (in the app settings.

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If the scooter is still not there, try connecting via another app (e.g. Ninebot for Xiaomi models released after 2021).

Step 4: Set up the settings after connecting

Once synchronized successfully, the scooter will appear on the Mi Home main menu, and you can now customize it to suit your needs.

The main parameters that are worth checking:

• 🚀 Speed limit: the default limit may be 20-25 Km/h Change it in the section "Riding settings".
• 🔋 Power saving mode: activate if you want to increase mileage on one charge.
• 🔔 Notifications: Set up low charge, falls or speeding alerts.
• 🔒 PIN-Lock code: Set your code to protect the scooter from theft.

On the Xiaomi Mi Electric Scooter 4 Pro models, additional options are available, such as:

• 🎛️ Adjustment of the depreciation rigidity (if any).
• 🔄 Regenerative braking setting (energy return level during braking).

If the scooter doesn't respond to commands from the app after you've connected it, try turning it off and reconnecting it in your phone's Bluetooth settings, sometimes rebooting the scooter itself helps.

Solving Typical Connection Problems

Even if you do all the steps right, you can make mistakes, and let's look at the most common ones and how to fix them.

Problem 1: The scooter is not in the Mi Home app.

• 🔹 Check that the scooter is on and on standby (white LED flashes).
• 🔹 Make sure your phone is Bluetooth 4.0 enabled.+ and wifi.
• 🔹 Reinstall the app or try another smartphone.

Problem 2: Connection is terminated during the synchronization stage.

• 🔹 Check the stability of the Internet connection (necessary for authorization).
• 🔹 Turn it off. VPN Proxies – they can block the connection to Xiaomi servers.
• 🔹 Make sure that the scooter has enough charge (minimum 30%).

Problem 3: The app gives an error "The device is already tethered."

• 🔹 Reset the scooter to factory settings (see Step 1).
• 🔹 If the reset didn’t help, contact Xiaomi with proof of purchase – they can remove the peg manually.

⚠️ Note: If the scooter is bought with your hands and the previous owner has not untied it from your account, you may need to contact it for a reset.

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If the scooter doesn't connect despite all the effort, check its firmware. Outdated versions (below 1.4.5) may not support new smartphones. Update the firmware through Mi Home or service center.

Additional Tips for Stable Work

To avoid problems in the future, follow these guidelines:

• 📱 Update the Mi Home app regularly. Developers often fix bugs and add support for new models.
• 🔋 Watch the charge level. If the charge is below 10%, the scooter can disconnect from the application.

If you are using a Xiaomi Mi Electric Scooter 4 Pro or a new model, pay attention to the automatic firmware update feature. Turn it on in the application settings to always have the latest version of the software.

It's important for iPhone owners to check their privacy settings, and sometimes iOS blocks the background work of the Mi Home, which causes the scooter to shut down when the app is folded, to fix this:

1. Go to Settings. → Mi Home → Local Network.
2. Enable the Local Network option.
3. In Settings → Bluetooth, find the scooter and click “Forget this device”, then connect again.

FAQ: Frequent questions about connecting Xiaomi scooter