Why Xiaomi Mi True Wireless Earphones 2 Basic Donβt Connect β and How to Fix It in 2 Minutes
Xiaomi Mi True Wireless Earphones 2 Basic wireless headphones have become a hit with users due to a combination of price, sound quality and battery life. However, even with such a simple technique, sometimes there are problems: the phone βcanβt seeβ the headphones, the connection is constantly reset, or the sound is only in one earphone. If you encounter this, do not rush to bring the device into service: 90% of the time the problem is solved by settings of the phone or resetting the headphones.
In this article, you will find a step-by-step connection instruction for Android and iOS, a compatibility table for different versions of Bluetooth, and a list of hidden features that are not mentioned in the official documentation. For example, did you know that these headphones can be used separately β as a monopod? or that they support AAC and SBC codecs, but only when the phone is set up correctly?
We will also break down the 5 most common connection errors and give proven solutions - from banal reboot to manually resetting headphone settings through a hidden combination of buttons. FAQ-Block at the end of the article: there are answers to specific cases, for example, how to connect headphones to Windows or MacBook.
What is included in the kit and how to check headphones before connecting
Before trying to pair your headphones with your phone, make sure all components are in good working order. The standard Xiaomi Mi True Wireless Earphones 2 Basic box should have:
- π§ Two wireless headphones (right and left, marked R and L)
- π Charging case with charge level indicator (4 LEDs)
- π Cable USB Type-C for case charging
- π Short instructions (often in several languages, but without details)
Before the first connection, perform the diagnostics of the device:
- Put the headphones in the case and close the lid. The indicator on the case should flash white (charge) or burn green (fully charged). If the indicator is not on, check the charge of the case.
- Take the headphones out of the case. They should automatically turn on (blitzes a white LED on each). If this does not happen, press and hold the touchpad on both headphones for 5 seconds.
- Listen to the beep: when you turn on, you should hear a short double beep, and if you hear a single beep or no sound, the headphones are discharged or malfunctioning.
Headphones charged (indicator on the case is lit green)
Headphones are turned on when removed from the case (white LED flashes)
The sound signal when turned on - double squeak
Case charged (when connecting the cable, the red / orange indicator lights up)-->
If you have any problems at any stage, try resetting your headphones to factory settings (instructions in the section below). Also check if moisture has entered the connectors - Xiaomi Mi True Wireless 2 Basic have IPX4 protection, but the case contacts are sensitive to corrosion.
Step-by-step: how to connect headphones to your phone on Android
The process of connecting to Android smartphones (including Xiaomi, Samsung, Huawei, etc.) takes no more than a minute, if you follow the algorithm.
The instructions are current for Android 8.0 and newer. If you have an older version, upgrade or use an alternative method ("If your phone can't see the headphones").
- Activate pairing mode: Pull both earbuds out of the case. Press and hold the touchpads on both earbuds for 10 seconds until the lights start flashing red and white alternately, which means the headphones are ready to plug in.
- Turn on Bluetooth on your phone: Open Settings β Connected devices β Bluetooth (the path may vary depending on the shell).
- Find the headphones in the list: In the Available Devices section, the name Mi True Wireless Earphones 2 Basic (or Mi True Wireless EB2B is the internal designation of the model) should appear. Click on the name and confirm the pairing.
- Confirm Connection: After successful pairing, the headphones will stop flashing and light up white. The phone will display a notification βConnected to media audioβ.
π‘
If the headphones donβt appear on the list, try rebooting the phoneβs Bluetooth module: turn off Bluetooth, turn on Flight Mode for 10 seconds, then turn it off and activate Bluetooth again.
After the first connection, the headphones will automatically connect to the phone when removed from the case (if Bluetooth is on).If this does not happen, check the power settings: some phones (such as Xiaomi with MIUI) turn off Bluetooth in the background to save charge.
Connecting to iPhone (iOS): features and possible problems
iPhone owners often encounter the fact that Xiaomi Mi True Wireless Earphones 2 Basic connect, but the sound is interrupted or no stereo effect. This is due to the peculiarities of the AAC codec in iOS. To avoid problems, follow this instruction:
- Prepare your headphones: Take both earphones out of the case and wait for the double beep. If the lights flash red, discharge the headphones to 0% and recharge completely (this resets the temporary controller errors).
- Activate Bluetooth on your iPhone: Go to Settings β Bluetooth. Make sure the feature is enabled (green slider).
- Find the headphones in the list: The device name is Mi True Wireless EB2B. Click on it and wait for the status "Connected".
- Customize the sound: Once connected, open Control Point (swipe down from the top right corner on iPhone X and later).Push and hold the volume bar, then select Mi True Wireless EB2B as the output device.
If the sound is only in one headphone:
- π Reset the headphones: Put them in the case, close the lid for 10 seconds, then pull out.
- π± On iPhone go to Settings β Bluetooth, tap the i icon next to the headphones and select "Forget this device." Then plug it back in.
- π Check the charge of headphones: at a level below 20%, iOS can automatically switch to mono mode.
Xiaomi/Redmi/Poco
Samsung
iPhone (Apple)
Huawei/Honor
Another mark.-->
Important for iOS users: if after connecting the sound is distorted or interrupted, turn off the feature βImproving sound qualityβ in the Bluetooth settings (click on i next to the headphones and deactivate the option). AAC and SBC.
Compatibility table: which phones support all headphone functions
Not all smartphones work the same with Xiaomi Mi True Wireless Earphones 2 Basic. For example, older Android models (below 8.0) may not support the AAC codec, and some iPhones may not have stereo sound problems.
| Model phone | Bluetooth version | Support for AAC | Support for SBC | Autoconnection | Notes |
|---|---|---|---|---|---|
| Xiaomi Redmi Note 10/11 | 5.0 | β | β | β | Better compatibility, all functions work |
| Samsung Galaxy S20/S21 | 5.0/5.2 | β | β | β | May require manual codec selection in Developer Settings |
| iPhone 11/12/13 | 5.0 | β | β | β οΈ | Sometimes resets the connection when switching applications |
| Huawei P40/P50 | 5.1 | β | β | β | Without AAC, sound is worse but more stable |
| Android is 8.0 below | 4.0-4.2 | β | β | β | You need a manual connection every time. |
If your phone isnβt on the list, check the Bluetooth version in the settings. Bluetooth 4.2 or later is recommended for stable headphones. On Bluetooth 5.0+ devices, dual connectivity is also available (at the same time to your phone and laptop), but you need to activate it manually.
How to enable dual connection (Multi-Point)?
How to Reset Headphones to Factory Settings (Hard Reset)
If the headphones don't connect, sync with each other, or behave unstable, a complete reset will help, which removes all stored connections and returns the device to a "out of the box" state.
Resetting instructions:
- Put both headphones in the charging case and close the lid.
- Wait until the headphones go out (this means they are off).
- Open the case cover and get both earbuds out.
- Press and hold the touchpads on both headphones simultaneously for 15 seconds.
- The indicators will flash red and white alternately - this is a signal of reset.
- Release the buttons. The headphones will turn off and turn on again (double beeping).
After discharge:
- π The headphones will be in pairing mode (as with the first connection).
- π± On the phone, you need to remove them from the list of Bluetooth devices and connect them again.
- β‘ You may need to charge fully (up to 100%) for stable operation.
π‘
Resetting headphones is a universal solution for 80% of connection problems. If the headphones still do not work after Hard Reset, the problem may be a hardware malfunction (for example, a Bluetooth module in the headphones or phone is damaged).
β οΈ Warning: Don't confuse resetting headphones with rebooting. If you just put the headphones in the case and get them back, it won't return factory settings - it will only turn off / turn on the device!).
Hidden features of headphones that you didnβt know about
Xiaomi Mi True Wireless Earphones 2 Basic seem simple, but hide a few useful features.
- π΅ Monopod mode: you can only use one headphone (right or left), and only take the right earphone out of the case, it automatically connects to the phone.
- π€ Call noise suppression: During a conversation, the headphones activate an embedded algorithm to suppress ambient noise. HFP (call-in).
- π Fast charging: 10 minutes in a case gives up to 90 minutes of playback. Full charge of the case (via USB-C) borrower ~1.5 hours.
- π Automatic pause: if you take the earpiece out of your ear while you play it, the music stops.
- πΆ Customization of control: in the Mi Home app (only for Xiaomi phones) you can reassign actions to click on touch panels (for example, double touch to switch tracks).
To activate these features, you sometimes need to update your headphone firmware. Check the current version through the Mi Home app (My Devices section β Select Headphones β Firmware Update).
π‘
If you donβt have a Xiaomi phone but want to upgrade your headphone firmware, use the Mi Fit or Zepp Life app. They also have an update feature for some headphone models.
Another life hack: if the headphones start wheezing at high volume, try cleaning the speakers with a soft toothbrush (no alcohol!). Often the cause of the bad sound is accumulated dust or earwax.
Frequent problems and their solutions
Even after the right connection, there can be problems, and we have collected the TOP-5 problems and proven ways to fix them:
| Problem. | Possible cause | Decision |
|---|---|---|
| Headphones are not on | Battery discharged or controller failure | Put the headphones in the case for 30 minutes. If it doesn't work, reset the settings (section above). |
| The sound is only in one headphone. | Synchronization between headphones is broken | Put both earbuds in the case, close the lid. Remove and hold the touchpads for 10 seconds until you blink red/white. |
| Permanent communication breakdowns | Interference from other devices or weak Bluetooth signal | Turn off other Bluetooth devices. Restart your phone and headphones. If the problem persists, check your phone for viruses (they can overload the Bluetooth module). |
| The headphones are plugged in, but there's no sound. | Incorrectly selected source of sound in the phone | On Android: Open the notification bar and select Mi True Wireless EB2B as the output device. On iOS: swipe up (or down for new models) and hold the volume bar. |
| Case doesn't charge headphones. | Contaminated contacts or defective battery case | Clean the contacts in the case and on the headphones with a cotton swab dipped in alcohol. Check the charge of the case: connect to charging for 1 hour. |
β οΈ If the headphones after falling or getting moisture began to turn off or make extraneous sounds (crackling, squeaking), do not try to disassemble them! Xiaomi Mi True Wireless Earphones 2 Basic uses adhesive to seal the case, and when you open it, you risk damaging the microphone or speaker.