How to connect smart watch Xiaomi Amazfit to the smartphone: full instruction with error solutions

The Xiaomi Amazfit smartwatch has long since ceased to be just an accessory — it has become a full-fledged assistant for sports, health and everyday tasks. But before you enjoy all the functions of the device, it must be properly connected to a smartphone. It would seem that this is difficult? However, users often face problems: the watch does not find the phone, the application does not see the device, and data synchronization is intermittent.

In this article, we will discuss all the stages of connection, from installing the official Zepp app (formerly Mi Fit) to configuring notifications and solving typical errors. GTR 4, GTS 4, Bip 5, T-Rex 2 and others. And also consider the connection features of Android and iPhone — they are different!

If you've just unpacked your watch or decided to reset it to factory settings, this guide will help you avoid common errors, and if you're already failing, there's a section at the end of this article that will diagnose problems and fix them.

1.Preparation for connection: what to do before pairing

Before you start pairing your watch with your phone, follow a few mandatory steps that will save you time and eliminate the need to reconnect your device.

First, check compatibility. Amazfit watches work with most smartphones, but there are nuances:

• 📱 Android: version 6.0 and higher is required on older devices (e.g. Android) 5.x) The Zepp app may not install or work with errors.
• 🍎 iOS: minimum version is iOS 12.0. For full synchronization (for example, notifications from WhatsApp) you need iOS 13+.
• 🌍 Region: Some features (e.g. Amazfit Pay) may be limited depending on the country of purchase of the watch.

Second, charge your watch. If the battery is under 20%, the connection process may be interrupted. Connect the watch to the charger (use the original cable!) and wait for at least 50% of the charge. Most Amazfit models will light up the charge indicator in red (discharged) or green (charged).

Charge the clock until 50% higher|Check the version of the smartphone OS|Make sure you have a stable Internet (Wi-Fi/4G)|Shut down. VPN (It can block Zepp servers)-->

Third, turn it off. VPN And the Zepp app communicates with Xiaomi servers for authorization and synchronization. VPN (For example, to bypass locks, or third-party antiviruses with a firewall, they can block the connection, and also make sure that the phone is enabled Bluetooth and geolocation (needed for some functions, such as weather).

⚠️ If you bought a watch in China (market version) CN), For full-fledged work, you may need to change the region in the Zepp application. Otherwise, some functions (for example, Russian or Amazfit Pay) will not be available.

2.Installation and configuration of the Zepp application

The official Amazfit watch management app is called Zepp (formerly Mi Fit), which can be downloaded for free from Google Play or the App Store. Importantly, use only the official app - third-party programs may not support all functions or contain malicious code.

Installation steps:

1. Go to Google Play (Android) or App Store (iOS).
2. Type in Zepp search and select an app from developer Huami Inc. (this is the official watch manufacturer Amazfit).
3. Click “Install”** and wait for the download to be completed.
4. After installation, open the application and register (you can use email, phone number or account). Xiaomi/Google/Apple).

If you already have Mi Fit, you can upgrade to Zepp, which will save your user data, but some older Mi Fit versions (until 2021) don’t support new watches, so you’d better install Zepp from scratch.

GTR 4 / GTR 4 Mini|GTS 4 / GTS 4 Mini|Bip 5 / Bip 3|T-Rex 2 / Falcon|Another model|I haven't bought it yet.-->

Set up a profile in Zepp:

• 👤 Fill in the basic information: gender, age, height and weight, and these are the data you need to accurately calculate calories, steps and sleep.
• 🏃‍♂️ Select activity goals (e.g. 10,000 steps a day) and can be changed later.
• 📱 Allow all application requests: access to contacts (for notifications), geolocation (for weather and weather) GPS), storage (for backup copies).

⚠️ Attention: If you don't specify the real parameters (height, weight), the data on heart rate and calorie expenditure will be inaccurate.

3. Step-by-step connection of the Amazfit watch to the phone

Now, to the most important thing, pairing a watch with a phone, the process is a little different for Android and iOS, but the overall pattern is the same.

Instructions for Android:

1. Open the Zepp app and click on the icon «+»** (add the device) in upper right corner.
2. Choose your watch model from the list (e.g. Amazfit) GTR If no model exists, click “Other device”** and select manually.
3. It'll appear on the clock. QR-code – scan it through the app (allow access to the camera).
4. Confirm the pairing on the watch (usually press the physical button or touch the screen).
5. Wait until the synchronization is complete (it can take up to 2-3 minutes).

Instructions for iPhone (iOS):

1. Turn on Bluetooth and Wi-Fi on your iPhone (both must be active!).
2. In the Zepp app, click “Add Device”** and select the model.
3. On the iPhone will be a request for Bluetooth connection – confirm it.
4. If the watch supports Amazfit Pay, the app will offer to link a bank card (you can skip it).
5. Wait for the firmware update (if available) - don't interrupt the process!

Once connected successfully, the watch automatically syncs time, weather and basic settings. If the sync is delayed (more than 5 minutes), check the Internet connection and restart Bluetooth on the phone.

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If the watch doesn't connect, try rebooting both the phone and the watch. To reboot the Amazfit watch, you usually need to hold the physical button. 10-15 A few seconds before the logo appears.

4. Set up notifications and basic functions

After pairing, you need to set up notifications, otherwise you will not receive alerts about calls, messages and events, and you should also set up automatic tracking of sleep and activity goals.

How to enable notifications:

• 📱 Open the Zepp app → Go to Profile. → My device. → Notifications.
• 🔔 Insert the "Notification" switch»**.
• 📲 Select the apps you want to see on your watch (such as WhatsApp, Telegram, Gmail).
• 🔕 Set up Do Not Disturb (for example, turn off notifications at night).

Additional settings:

If notifications do not arrive, check:

• 🔄 Restart the clock and phone.
• 📵 Make sure the phone is not on the plane mode.
• 🛠️ In Android settings, check that Zepp is allowed to autorun and work in the background.

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On iPhone, notifications can be duplicated if Zepp and iOS settings have alerts enabled from a single app. Turn off duplicates in the phone settings (Settings) → Notifications).

5. Update firmware and problem solving

Once connected, the Amazfit watch can suggest firmware updates. Don't ignore this! Updates fix bugs, add new features and improve stability.

How to properly update the firmware:

1. Make sure the watch is at least 50% charged.
2. Connect your phone to stable Wi-Fi (not mobile internet!).
3. In the Zepp app, go to Profile → My Device → Firmware Update.
4. If an update is available, click “Download and Install”**.
5. Do not disconnect the watch from your phone or leave the app until the process is complete (may take time). 10-20 minute).

Typical problems and their solutions:

If none of these methods helped, please contact Amazfit via the official website or chat in the Zepp app.

• 📝 Watch model and firmware version (find in Settings) → About the device).
• 📱 Phone model and OS version.
• 🔧 Description of the problem with screenshots (if possible).

6. Additional Features: What Can Be Configured After Connecting

Once you pair it successfully, you can set up additional features that make it even more convenient to use the watch.

1. Customization of dials

• 🎨 In the Zepp app, go to Profile → My device. → Dials.
• 🔍 Choose your favorite dial from the collection (there are animated and informative options).
• 🖼️ Some models, for example, GTR 4) support the loading of their dials through third-party services (e.g. Amazfit Watch Faces).

2. activation of Amazfit Pay (contactless payments)

3. Adjustment of sports regimes

• 🏃 At Zepp, go to Profile. → My device. → Sport.
• ⚡ Choose the sports you want to track (running, cycling, swimming, etc.).
• 📊 Set up an autopause (for example, when stopping while running).

4. Music management

• 🎵 On the watch you can control the playback of music on the phone (play / pause, next track).
• 🔊 Some models, for example, GTR 4) support offline music storage (up to 3 GB).
• 📱 To do this, go to Zepp Profile → My device. → Music.

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If you are swimming, turn on the swimming mode in the hours before diving in the water (Settings) → Sport → Swimming. This will turn off the touch screen and prevent accidental tapping.

7. How to turn off or reset the Amazfit watch

If you want to connect your watch to another phone or sell it, you first need to break the pairing and reset the settings.

Shutting off the phone:

1. Open the Zepp app.
2. Go to Profile. → My device.
3. Click on the icon «⚙️» (setting) → «Disable the device».
4. Confirm the action.

Reset the clock to factory settings:

1. On the clock go to Settings → System → Reset.
2. Select "Reset all settings"**.
3. Confirm the action (it may be necessary to enter) PIN-code).
4. Wait for the reboot (the clock will return to the original settings).

⚠️ Warning: Reset removes all the data from the clock: training, settings, dials. If you want to save history, first sync the data with the Zepp app!

Once reset, the watch will be ready for a new connection, and if you sell or transfer it to another person, remember to untie the device from your Zepp account (under My Device).

8. Frequent Questions and Answers (FAQ)