Connecting Xiaomi Earbuds Basic 2 to your smartphone: instruction + error solving

Introduction: Why you need the right setup of headphones

Xiaomi Earbuds Basic 2 wireless headphones are a budget-friendly yet functional solution for everyday use. They support Bluetooth 5.2, provide up to 6 hours of battery life and weigh just 4 grams each. However, even with such simple devices, users often have difficulties with first connection or after resetting.

Problems can be associated with the features of the firmware of the smartphone, conflict with other Bluetooth devices or the banal discharge of the headphone battery. In this article, we will discuss not only the standard pairing procedure, but also unique nuances for phones. Xiaomi/Redmi on MIUI, We also consider typical errors and ways to eliminate them without contacting the service center.

If you've tried to plug in your headphones and you've come across a message that says, "Device failed to connect," or if the headphones are detected but only sounding one, don't rush to return them to the store. 90% of the time, the problem is solved in 5 minutes.

Preparing headphones for the first connection

Before pairing with your phone, you need to make sure that the Earbuds Basic 2 is ready to go.

  • πŸ”‹ Case Charging: Connect the case to the power source (use the original cable) USB-C exit-adapter 5V/1A). The indicator on the case should burn red during charging and white at full charge β€” 20%.
  • 🎧 Removing headphones: Take both headphones out of the case - they must automatically turn on (blitzes white indicator).If the indicator is not burning, press and hold the touchpad on any earphone for 5 seconds.
  • πŸ“± Phone compatibility: Make sure your smartphone supports Bluetooth 4.2 or later. β†’ The phone. β†’ Bluetooth version.

Pay special attention to the status of contacts in the case. If the headphones do not charge or connect intermittently, wipe the contacts (on the headphones and inside the case) with a cotton swab dipped in isopropyl alcohol. Avoid aggressive solvents!

πŸ“Š What version of Bluetooth supports your smartphone?
4.2
5.0
5.1
5.2
I don't know.

Step-by-step: Connecting to Android

The process of pairing with an Android phone (including Xiaomi, Samsung, Realme, etc.) takes no more than 2 minutes.

  1. Activate Bluetooth on your phone: go to Settings β†’ Connections β†’ Bluetooth and turn on the switch. Alternatively, swipe down the notification bar and click the Bluetooth icon.
  2. Put the headphones in pairing mode: If the headphones are new: they will automatically go into search mode after extraction from the case (the indicator flashes white and red). If the headphones have already connected before: press and hold the touch panels on both headphones simultaneously for 10 seconds until the indicators start flashing alternately.

Find the device in the list

Mi True Wireless Earbuds Basic 2

Confirm the conjugation

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Earbuds Basic 2

Once successfully connected, the headphones will go out and the Bluetooth device list will be "Connected." If the sound is only on one headphone, check if Mono mode is activated in the Bluetooth settings (turn it off!).

β˜‘οΈ Checking a successful connection

Done: 0 / 4

Interface with iPhone (iOS) and features of the work

While the Xiaomi Earbuds Basic 2 is optimized for Android, it is fully compatible with the iPhone (iOS 10 and later).

  • πŸ“± Limited functionality: iPhone will not display the charge level of the headphones in real time (only the status "Connected / Disconnected").
  • πŸ”Š Bluetooth Codec: iPhone uses the AAC instead SBC (Android, which can affect sound quality when a weak signal is used.
  • 🎡 Sound Latency: When watching videos on YouTube or Netflix, you can delay up to 200 ms. Solution - turn on the Low Latency mode in the headphone settings (if available).

Instructions for iOS:

  1. Open Settings β†’ Bluetooth and turn it on.
  2. Remove the headphones from the case and wait for the Mi True Wireless Earbuds Basic 2 to appear in the list of "Other devices".
  3. Click on the headphone name and wait for the status "Connected".

If the headphones aren’t being determined, try resetting them (see section below) or rebooting your iPhone. On some models (iPhone 12 and later), disabling Auto Switch Between Devices in Bluetooth settings can help.

Solving Typical Connection Problems

Even after pairing correctly, users encounter errors, and here's a table of the most common problems and solutions:

Problem.Possible causeDecision
Headphones are not defined by the phoneCase discharged, headphones in sleep mode, Bluetooth conflictCharge the case to 100%, reset the headphones (hold 15 seconds both panels), reboot the phone
Only one headphone is connected.Failure of synchronization between headphones, activated Mono modePut both earbuds in the case, pull out and hold the panels for 10 seconds. Turn off Mono mode in Bluetooth settings
The sound is interrupted or there is interference.Weak Bluetooth signal, interference from other devices (Wi-Fi, microwave)Reduce the distance to your phone, disable other Bluetooth devices, switch to SBC codec in the developer settings
Headphones are discharged quicklyBackground processes, high volume, outdated firmwareReset your headphones, reduce the volume to 70%, update your firmware through the Mi Home app

If neither of these methods worked, check the headphones on the other phone. If the problem persists, it could indicate a hardware malfunction (e.g., damage to the Bluetooth antenna in the headphone), in which case, contact the Xiaomi service center - the warranty for the Earbuds Basic 2 is 12 months.

What if the headphones are connected but there is no sound?
1. Check the volume level on the phone and in the player. 2. Make sure the headphones are selected as the audio output device (in the notification panel or audio settings). 3. Clean the earphone speakers from dust with a soft brush (do not use sharp objects!). 4. If sound is missing in only one earphone, try resetting them and reconnecting them.

Resetting headphones to factory

If the headphones are unstable or don't connect on top of all attempts, perform a hard reset, which will remove all saved connections and return factory settings.

Instructions:

  1. Put both headphones in the case and close the lid.
  2. Open the case cover and do not remove the headphones.
  3. Press and hold the button on the back of the case for 20 seconds (the indicator on the case will flash red, then go out).
  4. Close and open the case cover again - the headphones are ready for a new pairing.

After reset, the headphones will appear in the Bluetooth list as a new device. If the reset didn't help, try updating the firmware through the official Mi Home app (available for Android and iOS).

  1. Install the Mi Home app from Google Play or the App Store.
  2. Put the headphones on the phone.
  3. Open the application, go to Profile β†’ Settings β†’ Update the firmware.

πŸ’‘

If the headphones don't connect after reset, try using another phone for the first pairing, and sometimes the conflict arises because of the Bluetooth cache on the main device.

Optimization of headphones: advice from experts

To extend the life of Xiaomi Earbuds Basic 2 and improve sound quality, follow these guidelines:

  • πŸ”‹ Charging: Do not leave headphones in the case on charging more 24 It reduces the battery capacity, and it's optimal to charge it to 80-90% and keep out the full discharge.
  • 🎡 Sound: Use a uniform equalizer (e.g., preset "Balance" in the player). Avoid maximum volume - this distorts the sound and loads the speakers.
  • πŸ“Ά Connection: Keep your phone within 10 meters of headphones for stable signaling. In crowded places (metro, shopping centers) interference due to the large number of Bluetooth devices is possible.
  • 🧼 Care: Wipe your headphones and case with a dry microfiber wipe. Use special cotton swabs with a limiter to clean the speakers.

If you use headphones for calls, activate the Noise Cancel feature in the microphone settings (available on Xiaomi phones with MIUI 12 and later). This will improve voice legibility in noisy conditions. To do this, go to Settings β†’ Sound β†’ Call quality.

It is also worth noting that Earbuds Basic 2 supports dual connection (simultaneously to the phone and laptop), but only in Mono mode.

  1. Connect the headphones to the first device.
  2. Turn on Bluetooth on your second device and find Mi True Wireless Earbuds Basic 2 in the list.
  3. Confirm the connection – the sound will be duplicated on both devices (but only in one headphone).

FAQ: Answers to Frequent Questions

Can I use Earbuds Basic 2 with a PC or laptop?
Yes, the headphones are compatible with any device that supports Bluetooth 4.2.+. To connect to Windows: Open the settings β†’ Devices β†’ Bluetooth and other devices. Click Add Device and select Bluetooth. Select Mi True Wireless Earbuds Basic 2 from the list. MacOS path: System settings β†’ Bluetooth. Possible audio delay when watching videos - use players with synchronization settings (for example, VLC).
How to check the level of charge of headphones and case?
On Android (MIUI): Open the notification panel, which will show the charge level of the headphones and case (if connected). In the Mi Home app, go to Devices β†’ Headphones. On iOS, no accurate charge information is displayed. The approximate level can be estimated by running time: 100-70%: up to 5 hours of playback. 70-30%: up to 3 hours. Less than 30%: less than 1 hour.
Why do the headphones turn off during a conversation?
This is a typical problem related to: Energy saving: turn off the Adaptive Battery mode for Bluetooth in your phone settings. Interference: if you are in an area with a weak signal (lift, basement), Bluetooth may lose connection. Firmware: update your headphones via Mi Home or reset them. Also check if the Auto Output feature in the Bluetooth settings is activated.
Can I change the earbuds on the headphones?
Yes, Earbuds Basic 2 comes with three pairs of interchangeable earpieces (sizes S/M/L). To replace: Carefully pull the old earpiece from the headphone. Put on a new one with the speaker hole. Press before the click - the earpiece should sit tight. Don't use the earpieces from other models - this can worsen the sound insulation or damage the speaker.
How to turn on the voice assistant (Google Assistant)/Siri) headphones?
To activate voice assistant: On Android: Go to Settings β†’ Annexes β†’ Google Assistant β†’ Voice input. Turn on the "Bluetooth Headset" option. Now double tapping the touchpad on the earphone will activate the Assistant. On iOS: Open Settings β†’ Siri and search. Enable "Allow "Hello Siri"" and double tap the earphone will call Siri (if supported). MIUI You may need to add a new setting in the "Special Opportunities" menu. β†’ Gesture management".