How to restart Xiaomi Mi True Wireless Earphones 2 Basic headphones: reset, synchronize and troubleshooting

Xiaomi Mi True Wireless Earphones 2 Basic is a popular price-performance model, but even these sometimes require restarting. There are situations when one earbud doesn't connect, the sound is interrupted or the device is not determined by the smartphone. 80% of the time, the problem is solved by a simple reset, but it is important to do it correctly so as not to aggravate the situation.

This article is not just another copypaste of general tips, but a detailed guide to the specifics of this particular model, and we'll look at all the ways to reset, from software reset via the Mi Home app to hard-to-use hardware with buttons, and how to avoid typical synchronization errors and what to do if the headphones stop turning on after reset, and for convenience, we've added interactive checklists and an error code table.

When you need to restart headphones Xiaomi Mi True Wireless Earphones 2 Basic

Take your time to reset your headphones when you first fail, sometimes the problem lies in your smartphone or the source of the signal.

• 🔌 One earphone doesn’t connect to the other (flashes red or doesn’t respond at all)
• 🎧 The sound is interrupted every time. 5-10 Seconds, despite a stable Bluetooth connection
• 🔄 Headphones are not identified in the list of available devices (even after the phone is restarted)
• 🔋 The charge indicator shows an incorrect level (for example, 100% with a discharged battery)
• 🔊 Different volume levels in the left and right earphones at the same settings

If the headphones are simply dead or temporarily lost communication, try first to reconnect them manually through the Bluetooth menu. Reset is only necessary for system failures that are not solved by standard methods, for example, when after updating the firmware of the smartphone, the headphones stopped working correctly with Bluetooth 5.2.

⚠️ Warning: Don't confuse a soft reset with a hard reset. The first one just resets the device, the second one erases all pairing settings. If you reset the headphones, they'll have to be reconnected to all the devices you've used before.

Method 1: Software restart through the Mi Home app

The safest method is to use the official Xiaomi Mi Home app, which is suitable if the headphones are at least somehow responsive to commands, but work unstable. Importantly, the application should be updated to the latest version (at the time of 2026 – at least 6.5.400).

Instructions:

1. Open Mi Home and go to Profile → My Devices.
2. Find Mi True Wireless Earphones 2 Basic and tap them.
3. In the device menu, select Settings (⚙️) → Resetting settings.
4. Confirm the action and wait until the process is completed (up to 30 seconds).
5. After resetting, the headphones will automatically go into pairing mode (the indicator will flash white and red).

If there is no reset button in Mi Home, update your headphone firmware through the same app.

• 📱 Go to the Device Settings → Firmware update
• 🔄 If a new version is available, install it (earphones must be charged at least 50 times%)
• 🔋 After the update, reset again.

This method works in 60-70% of cases, but if the headphones do not respond to the connection at all, move to hardware reset.

Method 2: Hard reset via buttons

When software methods don’t work, it’s hard to reset through physical buttons. For the Mi True Wireless Earphones 2 Basic, the procedure is different from other Xiaomi models, where you press both headphones simultaneously.

Step-by-step:

1. Put both headphones in the charging case and close the lid.
2. Wait 10 seconds, then open the lid, but don't take the headphones out.
3. Press and hold the touchpads on both headphones at the same time (for 15-20 seconds).
4. The indicators will start flashing red, then white and red – this is a signal of a successful reset.
5. Close the case cover, wait 30 seconds and try to connect again.

Key point: on Mi True Wireless Earphones 2 Basic, the hardware reset only works when you press both earphones at the same time. If you press only one, the device will simply restart without resetting.

⚠️ Warning: If the headphones don't turn on after the hardware reset, check the contacts in the charging case. Often the problem is oxidation or contamination of the contact areas. Wipe them with an alcohol napkin and repeat the procedure.

💡

If the reset didn't work the first time, try repeating the procedure by completely discharging the headphones and then charging them to 100%, which sometimes helps with deep software failures.

Method 3: Restart via Bluetooth Menu (for Android)

A little-known method that works on Xiaomi, Redmi and POCO smartphones with MIUI 12+ firmware.It doesn't require resetting headphones, but helps restore connection in case of temporary failures.

Instructions:

1. Open the Settings. → Bluetooth on your phone.
2. Find Mi True Wireless Earphones 2 Basic and tap the icon ⚙️ near.
3. Select Forget the device (don't be afraid - it's not a reset, but just a pairing removal).
4. Return the headphones to the case, close the lid for 10 seconds, then remove them.
5. Turn on device search on your phone and wait until the headphones appear in the list (the indicator should flash white).
6. Connect again – the phone will automatically restore the previous sound settings.

This method is especially useful if the problem occurred after updating MIUI or changing the smartphone, it avoids a complete reset, saving individual settings equalizer and gestures.

Common Reboot Errors and How to Avoid Them

Many users make the problems worse by making common mistakes, and this is what you can't do when resetting Mi True Wireless Earphones 2 Basic:

• 🔋 Reset headphones at a charge level below 30% - this can lead to a firmware failure and complete inoperability of the device.
• 📱 Use third-party reset applications (e.g. Bluetooth Auto Connect or Reset Earphones) – these often contain malicious code and are not compatible with the Xiaomi protocol.
• 🔌 Press reset buttons for more than 30 seconds – this can put the headphones in mode DFU (for firmware), from which it is difficult to remove them without special software.
• 🔄 Trying to reset the headphones separately will lead to desynchronization of the left and right modules.

Also avoid resetting if the headphones are in the range of strong radio frequency interference (for example, near a microwave or Wi-Fi router at 5 GHz), this can interrupt the process and cause an error of 0xA2 (incorrect reset completion code).

If after resetting the headphones give out a connection error - check:

• 📵 Flight mode on the phone (should be turned off)
• 🔗 Power saving settings (Bluetooth should not be switched off in the background)
• 📱 Bluetooth version on the phone (for stable operation, you need Bluetooth 5.0)+)

💡

If the headphones are connected after reset, but there is no sound, check the audio output settings in the Bluetooth menu. Sometimes the smartphone automatically switches to the speaker or other sound source.

What to do if the restart did not help: diagnosis of malfunctions

If none of the methods worked, the problem could be hardware. Here's the diagnostic algorithm for Mi True Wireless Earphones 2 Basic:

1. Check the charging case: 🔌 Connect the case to another cable/charging (use the original Xiaomi cable with Quick Charge 3.0 support). 🔋 Clean the contacts of the case and headphones with a cotton swab dipped in isopropyl alcohol. 💡 Light a flashlight in the case with the lid closed - if the indicator does not burn, the problem is in the case battery.
2. Test your headphones on another device: 📱 Try connecting them to another smartphone, tablet or PC. 🎮 If they work on another device, the problem is with your phone’s settings.

Check the physical condition:

• 🔍 Inspect the headphones for mechanical damage (cracks, dents).
• 💧 If the headphones are in the water, let them dry for at least 48 hours in rice or silica gel.