Xiaomi Mi Band fitness bracelets (including Mi Band 3/4/5/6/7, Smart Band 8 and Mi Band Pro) are some of the most popular wearables on the market. However, even such reliable gadgets sometimes fail: screen freeze, incorrect synchronization with the phone or sudden disconnection. 90% of the time, the problem is solved by a simple reboot - a procedure that resets the time data and returns the bracelet to working condition.
In this article you will find 5 We will also analyze common errors (for example, when the bracelet does not turn on after an update) and give recommendations for preventing failures. If your gadget has stopped responding to touch or is not synced with the Mi app Fitness/Zepp Life – this guide will help you to return to life without contacting the service center.
1. Standard reboot via bracelet menu
The safest way is to use the built-in reboot function in the bracelet settings, which is suitable for all models starting with the Mi Band 3 and does not require a connection to a smartphone.
Instructions:
- 📱 Scroll down the bracelet screen to the item Still (or More in English firmware).
- 🔧 Select the Settings section (cog icon).
- 🔄 Find Reboot (or Reboot) and confirm the action with a touch.
- ⏳ Wait for the process to be completed (the bracelet vibrates and restarts automatically).
If Reboot is not on the menu, your model supports an alternative path: Settings → About Device → Reboot. On the Mi Band 7 Pro and Smart Band 8, this section may be called System.
Check the battery power (minimum 20%)
Make sure the bracelet is not connected to the charging
Close the Mi Fitness/Zepp app on your phone
Put a bracelet on your hand (to confirm the touch)-->
⚠️ Warning: Do not interrupt the reboot process by removing the bracelet from the charger or pressing a button.This can damage the firmware, especially on Mi Band 5 and older models, where non-volatile memory is used to store temporary data.
2. Forced button reboot (for hanging bracelets)
If the bracelet screen is not responsive to touch and the menu is not available, use hardware reboot via a physical button.This method works on all models except the Mi Band 1/1S (they do not have a mechanical button).
Step-by-step:
- Remove the bracelet from your hand and place it on a flat surface.
- Find the button on the body (on the Mi Band 3-6 it is located under the screen, on the Mi Band 7/8 - on the side).
- Press the button for 10-15 seconds before the Xiaomi logo or vibration appears.
- Release the button and wait for the full download (it can take up to 30 seconds).
The Smart Band 8 Pro and Mi Band 7 Pro models have a similar algorithm, but hold it to double vibration (about 20 seconds). If the bracelet does not respond, try plugging it into charging for 5 minutes, and then repeat the procedure.
What to do if the button does not work?
3.Reboot via Mi Fitness/Zepp Life app
If the bracelet syncs with the smartphone, but is unstable (for example, incorrectly counting steps or not showing notifications), reboot it remotely through the official application.
Instructions for Mi Fitness:
- 📲 Open the application and go to the Profile tab → My devices.
- 🔗 Choose your bracelet from the list of connected gadgets.
- ⚙️ Slip on the settings icon (three dots in the upper right corner).
- 🔄 Select Reboot the device and confirm the action.
For the Zepp Life app (relevant to Mi Band 7/8 and Smart Band 8 Pro):
- Start Zepp Life and go to Device.
- Select Device Settings → Additionally.
- Press Reboot and wait for the process to be completed.
Important: Remote reboot through the application only resets the program settings, but does not affect activity data (steps, pulse, sleep), this data is stored in the memory of the bracelet and synchronized with the cloud the next time you connect.
Mi Fitness
Zepp Life
They take turns.
Other/I don't know-->
4. Reset to factory settings (if the reboot didn't help)
If the bracelet continues to glittle after a reboot (e.g., misrepresents time, doesn't sync data, or is constantly overheating), a complete reset may be required.This procedure removes all user settings, but stores activity data in the cloud (if sync was enabled).
Resetting methods:
| Model bracelet | Resetting method | Notes |
|---|---|---|
| Mi Band 3/4 | Hold the button 30 seconds before the Xiaomi logo + vibrations appear | After resetting, you will need to re-link to the phone |
| Mi Band 5/6 | Go to Settings → About the device → Reset | Alternatively: 5 times pressing the button in 3 seconds |
| Mi Band 7/8, Smart Band 8 Pro | In the menu: System → Resetting settings | Requires confirmation via Zepp Life app |
After resetting the bracelet will return to the factory settings, and you will need:
- Connect to it through the app as a new device.
- Update the firmware (if a new version is available).
- Restore settings from backup (if it was created earlier).
⚠️ Note: On the Mi Band 7 Pro and Smart Band 8 Pro models, a menu reset may block access to certain features (e.g., the Mi Band 7 Pro and Smart Band 8 Pro models, NFC or SpO₂) If these functions do not work after reset, reconnect the bracelet to your phone and update the firmware.
Emergency measures: if the bracelet is not switched on
If the Xiaomi Band doesn’t respond to either the button or the charging connection, try the following steps:
Method 1: “Tough” reset by charging
- 🔌 Connect the bracelet to the charger (use the original cable!).
- 🕒 Hold the button for 40 to 60 seconds (even if there is no reaction).
- ⚡ If the screen flashes red, release the button and wait for the download (may take up to 2 minutes).
Method 2: Checking charging contacts
A common cause of a dead bracelet is oxidation or contamination of the contacts. Rub them with a cotton swab dipped in alcohol and try again. On the Mi Band 6/7 models, the contacts are located on the back of the body (under the strap).
Method 3: Updating the firmware in forced mode
If the bracelet turns on but immediately turns off or freezes on the logo, try updating the firmware through the app:
- Connect the bracelet to your phone via Mi Fitness/Zepp Life.
- Go to the device settings → Software update.
- If a new version is available, run the update and don’t turn off the bracelet until it’s finished (it can take up to 10 minutes).
💡
If the bracelet is “zero” and does not turn on, leave it on charge for 1-2 hours, even if the indicator does not burn. Modern lithium-polymer batteries (as in the Mi Band) can take time to “wake up” the charge controller.
6. Frequent mistakes and how to avoid them
Many of the problems with the Xiaomi Band are due to the user's wrong actions. TOP-5 Errors and ways to prevent them:
Error 1: Interrupting firmware updates
If you turn off the bracelet from your phone or charge during an upgrade, the firmware can get damaged, in which case only forced flashing through service software (for example, the Mi Band Tool for Android) will help.
Error 2: Using unoriginal chargers
Cheap cables can damage the power controller of the bracelet. Always use the original cable or certified accessories labeled 5V/0.5A.
Mistake 3: Ignoring updates
Outdated firmware can cause sensor or synchronization failures. Check for updates once a month through the Mi Fitness/Zepp Life app.
Mistake 4: Mechanical damage
Blows or heavy compression of the body (such as during sleep) can damage the screen or button.
Mistake 5: Moisture in connectors
Although the Xiaomi Band has 5 ATM protection, prolonged exposure to chlorinated water (pool) or steam (bath) can cause contact corrosion.
💡
Regular reboot (once every 1-2 weeks) prolongs the life of the bracelet, cleaning the cache and preventing the accumulation of errors in the firmware.