How to Reboot Xiaomi AirDots Pro: Reset, Reboot and Recovery

Xiaomi AirDots Pro is one of the most popular wireless headphones in the Mi line, but even they sometimes fail: they do not connect to the phone, do not sync with each other or just β€œglut.” In 80% of cases, the problem is solved by a simple reboot or reset, but not all users know how to do it correctly β€” especially if the headphones do not respond to buttons.

In this article, you will find 5 proven ways to reboot (including forced reset), a table of button combinations for different models (Pro, Pro 2, Pro 2S), as well as answers to frequent questions: what to do if the headphones do not turn on after reset, how to restore communication between the left and right earphone, and why AirDots Pro can β€œhang” after updating the firmware. All instructions tested on current versions of the software (2026).

When do I need to reboot Xiaomi AirDots Pro?

Reboot (or β€œsoft reset”) is a standard procedure that helps to eliminate temporary failures, and should be performed in the following cases:

  • πŸ”Š Headphones connect to the phone, but the sound is interrupted or delayed.
  • πŸ“± One of the headphones (usually left) is not identified in the list of Bluetooth devices.
  • πŸ”„ AirDots Pros are not synchronized with each other (for example, the right is working, and the left is silent).
  • πŸ”‹ After charging, the headphones do not turn on or discharge quickly.
  • πŸ“² Mi Home (or Xiaomi Wear) app doesn't see headphones.

If the problem is more serious, such as headphones that don’t respond to buttons or charge, you’ll need a full reset, which we’ll explain in a separate section.

πŸ“Š What is the problem Xiaomi AirDots Pro you have encountered?
Not connecting to the phone.
One earpiece is down.
The sound is interrupted.
No charge.
Another problem.

Method 1: Standard Reset (soft reset)

This is the easiest and safest method to try first, and it doesn't remove the conjugated devices and settings, it just restarts the headphones.

  1. Place both headphones in the charging case and close the lid.
  2. Wait 10-15 seconds – during this time, the headphones will automatically turn off.
  3. Open the case cover and get the headphones out.
  4. Press and hold the touch button on both headphones for 5-7 seconds until the red indicator flashes (on the Pro 2/2S - white).
  5. Release the buttons – the headphones will reboot and be ready to connect.

If the problem persists, move on to the next method.

Check the charge of the headphones (at least 20%)

Make sure the case is charged.

Disconnect Headphones from All Devices in Bluetooth Settings

Close background apps (such as Mi Home or music players)-->

Method 2: Forced reset (hard reset)

Attention! This method removes all the conjugated devices and resets the AirDots Pro settings to factory settings. Use it only if the standard reboot doesn't work.

Instructions for Xiaomi AirDots Pro (first version) and Pro 2/2S are slightly different:

ModelButton combinationSign of successful discharge
AirDots Pro (1st version)Hold both buttons for 15 secondsRed indicator flashes 3 times
AirDots Pro 2Hold both buttons for 20 secondsThe white indicator flashes 2 times, then the red
AirDots Pro 2SHold both buttons for 10 seconds, then release and press again for 5 secondsThe indicators flash alternately (red β†’ white)

After resetting, the headphones will automatically go into pairing mode, you just have to connect them to the phone via Bluetooth.

⚠️ Warning: If one of the headphones doesn't turn on after reset, check its charge. Sometimes the AirDots Pro discharges unevenly - especially if you've been lying unused for a long time. Try putting them in the case for 30 to 60 minutes, then reset again.

Method 3: Reset via Mi Home (for Pro 2/2S)

If your headphones support the official Xiaomi Mi Home app (or Xiaomi Wear), you can reset software, which is suitable for Pro 2 and newer models.

  1. Open the Mi Home app and go to Profile β†’ My Devices section.
  2. Find in the list of AirDots Pro and click on them.
  3. In the upper right corner, tap on βš™οΈ Settings (or...).
  4. Select Untie the device (or Reset settings).
  5. Confirm the action - the headphones will be reset to the factory settings.

After that, they need to be reconnected to the phone via Bluetooth.

What to do if the app does not see the headphones?
If the Mi Home does not detect AirDots Pro, try: 1. Remove headphones from the list of Bluetooth devices on the phone. 2. Reboot the phone. 3. Install the latest version of the application (in Google Play or App Store). 4. Re-pair the pairing manually (hold the buttons on the headphones for 5 seconds to activate the connection mode).

Method 4: Reboot through the charging case

Few people know, but the case itself from Xiaomi AirDots Pro can be used to force the reboot of headphones. This method helps if the headphones do not respond to buttons or β€œdepends” in connection mode.

  1. Put both headphones in the case and close the lid.
  2. Connect the case to charging (via USB-C or wireless charger).
  3. Hold the button on the case (located on the side or on the back panel) for 10-15 seconds.
  4. The indicator on the case should go out, and then light up again - this is a signal to reboot.
  5. Take out the headphones and try to reconnect them.

This method is especially effective if the headphones do not charge or the case does not see them.

πŸ’‘

If the case doesn’t respond to the button, try holding it for 20 to 25 seconds – sometimes it helps wake up the charging controller.

Method 5: Update the firmware (if the reset didn't help)

If after all the manipulations, the AirDots Pro continue to work incorrectly, the problem may be in outdated firmware. Xiaomi periodically releases updates for its headphones, fixing bugs with connection and synchronization.

To update the firmware:

  1. Make sure the headphones are at least 50% charged.
  2. Connect them to your phone via Bluetooth.
  3. Open the Mi Home app and find AirDots Pro in the list of devices.
  4. If an update is available, a notification Available new firmware - click Update.
  5. Do not turn off the headphones or close the app until the process is complete (usually takes 2-5 minutes).

⚠️ Warning: Interrupting firmware updates can cause the headphones to fail completely. If communication is interrupted during the process, put the headphones in the case for 10 minutes, then try again.

After the update, the headphones will automatically restart. If the problem persists, try resetting again (see Method 2).

Frequent Mistakes and How to Avoid Them

Many users make the same mistakes when rebooting Xiaomi AirDots Pro, which only makes the problem worse.

  • πŸ”‹ Headphones are discharged. If the charge is below 10%, the reset may not work.Always check the battery level in the Mi Home app.
  • πŸ“± Undisabled devices: Before reset, remove AirDots Pro from the Bluetooth list on all gadgets (phone, laptop, tablet).
  • ⏱️ Not enough button retention time. 2S You need to hold the buttons longer than the first version.
  • πŸ”„ Using a non-original case, cheap ones can misplace headphones.

If you did everything right, but the headphones still don’t work, the problem may be a hardware malfunction (for example, a damaged battery or Bluetooth module).

πŸ’‘

Before resetting, always check the charge of the headphones and case – this eliminates 50% of possible problems.

FAQ: Answers to Frequent Questions

πŸ”Ή Why does one earphone not connect after resetting?
This is an AirDots Pro problem that involves a loss of synchronization between the left and right earphones. To restore communication: Put both earphones in the case and close the lid. Take out the right earphone and wait 10 seconds. Return it to the case, then pull out the left one - they should sync automatically. If it doesn't work, complete reset (see Method 2).
πŸ”Ή How to find out the firmware version on AirDots Pro?
To check the software version: Connect your headphones to your phone. Open Mi Home β†’ select AirDots Pro. Go to Settings β†’ About device. Find the firmware version bar (e.g. V12.7.4.0). Up-to-date firmware versions for AirDots Pro can be found on Xiaomi's official website or forums (e.g. 4PDA).
πŸ”Ή Can I reflash AirDots Pro manually?
Xiaomi doesn't officially provide manual firmware tools, but enthusiasts sometimes post custom firmware on forums. It's risky -- the wrong firmware can build up headphones. If you do, follow the instructions of experienced users and only use verified files.
πŸ”Ή Why after the firmware update headphones became quieter?
Sometimes newer versions of the software change the sound profile (e.g., add volume limits for safety). To return the previous volume: Open Mi Home β†’ AirDots Pro β†’ Sound settings. Turn off Safe Volume (if any). Check the balance between the left and right earphone in the Bluetooth settings on the phone.
πŸ”Ή How to Reset AirDots Pro if the Buttons Are Not Working?
If the touch buttons don't respond, try: Discharge the headphones "to zero" - leave them on for 12-24 hours without recharging. Connect to another phone (sometimes changing the device helps). Use forced reset via the case (see Method 4). If nothing helps - contact the service (possible malfunction of the control board).