Xiaomi Mi True Wireless headphones EBS Basic - a popular model TWS-But even reliable technology sometimes fails, doesn't connect to your phone, doesn't respond to touch, or suddenly stops playing sound. 90 percent of the time, the problem is solved by simply restarting the device, but not everyone knows how to do it correctly.
In this article, we’ll look at all the possible ways to reboot the Xiaomi Mi True Wireless EBS Basic, from a standard button reset to a forced reboot when you freeze. You’ll learn how to distinguish a soft reboot from a hard reset, when to use it, and what to do if the headphones don’t respond to manipulation.
Why Xiaomi EBS Basic Headphones Need a Reboot
Any electronics based on microprocessors - and modern TWS-Headphones are no exception - over time accumulates errors in the work of the firmware. EBS Basic is built on a Realtek chip RTL8763B, It's a system that controls Bluetooth connectivity, audio processing, and touch commands, and you can have problems with long-term use without turning it off:
- 🔌 Headphones do not connect to the phone, although the list of devices is displayed
- 🔊 The sound is interrupted, wheezing appears or one earphone is silent
- 🔋 Fast battery discharge (less than 2 hours of operation)
- 🎧 Touch buttons do not respond to touch
- 🔄 Headphones spontaneously turn off and turn on
In most cases, these problems are software-based and are fixed by rebooting. Physical breakdowns (such as damage to the speaker or battery) require repair, but their share among all calls to service centers does not exceed 10%.
Differences between soft and hard reboot
Before you start manipulating, it is important to understand the difference between the two types of reboot, which will help you choose the right method and avoid unnecessary actions.
| Type of reboot | When to apply | Effects of consequences | Implementation time |
|---|---|---|---|
| Soft Reset (Soft Reset) | Minor failures, hanging, connection problems | All settings and associated devices are saved | 10-15 seconds |
| Hard Reset (Hard Reset) | Critical errors, complete rejection, preparation for sale | All settings are reset, conjugated devices are removed | 20-30 seconds |
| Forced Restart (Force Restart) | The headphones are completely frozen and do not respond to buttons. | Similarly mild, but more likely to lose the current session | 15-25 seconds. |
Hard Reset should only be used in extreme cases, as after it, Xiaomi EBS Basic headphones will return to factory settings and will require re-pairing with all devices.
Method 1: Standard reboot through buttons
This is the simplest and most recommended method by the manufacturer, suitable for eliminating non-critical failures when the headphones respond to pressing, but work unstable.
Instructions:
- Place both headphones in the charging case and close the lid.
- Wait 10 seconds – during this time the devices will completely shut down.
- Open the case cover and remove the headphones.
- Press and hold the touch buttons on both headphones simultaneously for 5 seconds until you hear the beep.
- Wait until the headphones start flashing red and white – this is a signal of a successful reboot.
Check the charge of the headphones (at least 20%)
Make sure the case is charged.
Place the headphones on a flat surface
Do not hold the buttons longer than 8 seconds.-->
If the problem persists after the reboot, try connecting the headphones to another device (such as a tablet or laptop) to eliminate problems on the part of the smartphone. In 30% of cases, the source of problems is not the headset, but the Bluetooth module of the phone.
Method 2: Hard Reset (Hard Reset)
This method returns the headphones to factory settings and should only be used if:
- 🔄 The soft reboot didn't help
- 📱 Headphones are not defined by any device.
- 🔧 You are preparing a headset for sale or transfer to another user
The hard reset algorithm for Xiaomi Mi True Wireless EBS Basic:
- Place both headphones in the charger case and close the lid for 10 seconds.
- Remove the headphones from the case.
- Press and hold the touch buttons on both headphones at the same time.
- After 8-10 seconds, the indicators will flash red, then red and white alternately.
- Release the buttons when you hear a double beep - this is a confirmation of the reset.
- Place the headphones back in the case for 5 seconds, then pull out and perform a new pairing.
⚠️ Attention: After a hard reset, Xiaomi headphones EBS Basic will lose all saved connections. When first turned on, they will appear in the list of Bluetooth devices as "Mi True Wireless". EBS Basic_R" (The right earphone and "Mi True Wireless" EBS Basic_L" (First, plug in the right earphone, and the left earphone will automatically join.
💡
If the headphones don’t connect after reset, try removing them from the list of paired devices in your smartphone’s Bluetooth settings, then search again.
Method 3: Forced reboot when getting stuck
Sometimes, Xiaomi EBS Basic headphones freeze completely: they don’t respond to touch, they don’t flash indicators, they don’t get detected by devices, and in this case, a forced restart is required.
Options for action:
- 🔋 Discharge to zero: Place the headphones in the case and wait for the full discharge (indicators on the case will go out). Then plug the case into charging for 30 minutes and try turning on the headset.
- 🔌 Short power out: Remove the headphones from the case. Press and hold the touch buttons on both earphones for 15 seconds (even if there is no reaction). Place the headphones back in the case for 1 minute. Pull out and try to turn on.
Alternative connection:
⚠️ Attention: If the forced reboot didn't work and the headphones still don't respond, there may be a hardware malfunction of the power controller. In this case, a diagnosis is required at the service center. Don't try to disassemble the headphones yourself - this will lead to a loss of warranty.
Frequent Reboot Errors and How to Avoid Them
Many users make common mistakes that not only don't solve the problem, but can make it worse.
- ⏱️ Too short button retention: For a soft reboot, you need to hold the sensors at least 5 seconds, hard-dump — 8-10 Short presses just turn on/off the headphones.
- 🔋 Case discharge: If the case charge is less than 10%, the headphones may not reboot correctly. Always check the charge level before manipulating.
- 📱 Ignoring updates: Outdated firmware can cause constant failures. Before reset, check the relevance of the software through the Mi Home app.
- 🔄 Non-synchronous pressing: The buttons on both headphones must be pressed simultaneously with a difference of no more than 1 second, otherwise the reset will not work.